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“Well located high quality hotel”

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JW Marriott Hotel Shanghai at Tomorrow Square
Ranked #11 of 5,159 Hotels in Shanghai
Certificate of Excellence
Reviewed 5 May 2014

Great hotel, lovely lobby and great view from the corner high level rooms. I had breakfast in-room-service and although expensive, it was really great and the staff took a lot of care to make sure the food was well presented. The rooms are well maintained and exceptionally clean. The gym is good although I'd have liked a few spinning machines and more upright bikes to allow cyclists to keep training whilst travelling. The staff were all great except in the business centre we weren't really helped. The internet should be free I think in the business centre, if there is free wifi across the building. Or perhaps the first ½ hour, for if people just want to check email quickly. The apples left in the room is a nice touch, as is the paper on the door. Easy check in and out.

Room Tip: Corner rooms can offer a view of the Bund and of the city itself
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  • Stayed: May 2014, travelled as a couple
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Thank xdaisyj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MWardrop, Director of Guest Relations at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this reviewResponded 7 May 2014

Thank you for providing thorough and positive feedback regarding your stay at JW Marriott. We are pleased to hear that you enjoyed our welcome amenities and that you were satisfied with a nice in-room dining experience. Because you like to stay 'fit' while you travel, you may be interested to learn of upcoming additions to our Health Club which include a rowing machine. On behalf of our hotel team, we look forward to welcoming you again soon!

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759 - 765 of 1,599 reviews

Reviewed 4 May 2014

The location of this hotel is perfect - alongside the People's Square and gardens! The service is excellent, just what one expects from the JW Marriott. Check-in is quick and efficient, with helpful staff at every stage of the lobby. Unfortunately I found the hotel to be quite expensive when compared with similar standar hotels in the same area of Shanghai. The rooms are very well equipped with great views irrespective of room location. The gym appears to have been recently revamped (or it is always kept in great condition) with ample equipment for all exercise types.

  • Stayed: April 2014, travelled on business
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Thank Mike T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MWardrop, Director of Guest Relations at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this reviewResponded 6 May 2014

We are glad that you enjoyed the location and services of our hotel! In particular, your positive comments regarding our Lobby team and Health Club faclities are very much appreciated. We understand the value of fitness and so we strive to provide our guests with exercise alternatives that are clean, convenient and enjoyable. We invite you to return this summer to enjoy our outdoor swimming pool and patio. Thank you for taking time to provide feedback regarding your experience, and we hope to see you again in the near future.

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Reviewed 2 May 2014

We stayed at JW Marriot apartments during our stay in shanghai for work, they have excellent rooms with comfortable stays. the tower itself is iconic and is visible from a distance. And the location on the Nanjing west road makes more appropriate for the stay in Shanghai.
We stayed for around 4 weeks and during this time we used the room service as well as the 360 Cafe. Thought the room service items were good and tasted well, our experience with 360 cafe was not the same, we ordered thrice from 360 cafe and were disappointed every time so the that can be avoided during the stay.
But other wise the stay is very comfortable. Huge gym with sauna and steam is worth utilizing everyday. also they have an indoor and outdoor pool for swimming enthusiasts.

  • Stayed: March 2014, travelled as a couple
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1  Thank Mohit G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MWardrop, Director of Guest Relations at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this reviewResponded 4 May 2014

Thank you for sharing your experience! We are pleased that you found comfort and convenience during your two-week stay in our Executive Apartments. We particularly appreciate your interest in the iconic design of our property. As you may have noticed, our building structure rotates 45 degrees along the Nanjing Road and People's Park axis. We are fortunate and proud to afford this unique attribute to the Shanghai skyline. If you would like to learn more about our hotel architecture, I invite you to contact me at any time. I would look forward to speaking with you! Thank you again for taking time to share valuable feedback with us.

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Reviewed 29 April 2014

We stayed here in April 2013. We'd come to see the Chinese F1 Grand Prix. We got a lovely 3 bedroomed serviced apartment. I was with my brother and sister. I took them out and I got the smallest room. My sister had the biggest. My brother had the second biggest. Life is unfair, isn't it? :) We had a great time. Big lounge. Big dining area. Big kitchen. Big bathrooms. Brilliant service. Great washing machines. I think the price we paid was almost equivalent to the price of one of the bigger rooms at the main hotel. They are nicely linked. One building. We'd go and have breakfast and dinner at the main hotel. I absolutely enjoyed our stay here. If you are going as a group, this is the place for you. There is a park across the road. Lovely for a morning run. Lots of shopping on Nanjing Road. In fact, if you are fit enough or have ample time walk all the way until you get to The Bund. Nice orientation of Shanghai.

Room Tip: Go for the apartments!
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  • Stayed: May 2013, travelled with family
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Thank kkn889
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MWardrop, Director of Guest Relations at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this reviewResponded 30 April 2014

It is a pleasure to receive such detailed and encouraging feedback regarding your stay at our Marriott Executive Apartments. Thank you for providing us an opportunity to contribute to your family fun in Shanghai! It sounds like you enjoyed yourself at the F1 races and also found time to relax in our restaurants, explore People's Park and shop on Nanjing Road. Thank you again for your thoughtful remarks, and we hope you and your siblings will visit us again in the future.

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Reviewed 28 April 2014

Right from the start, this is a GREAT hotel! The hotel is very clean, up to date and in a great location of the city. The staff is unbelievable - friendly and helpful in every way. I travel a lot, and this may be the best service I've experienced.

Great view from the lobby, of which you can see the Bund.

People's square is just across the street. If you happen to be in Shanghai on Sunday, you must visit People's square and the "love market". Very interesting and entertaining.

The metro is just across the street as well and the Bund is only a short 20 minute walk from the hotel.

You will be very pleased with this hotel. Get ready to experience great service. This will definitely be my place to stay when I return to Shanghai.

  • Stayed: April 2014, travelled on business
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Thank Luttrell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MWardrop, Director of Guest Relations at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this reviewResponded 29 April 2014

Thank you for writing an enthusiastic review regarding your stay with us! We are thrilled that you felt welcomed and looked after by our hotel team. Great 'tip' for other travelers to visit People's Square and the Bund, both of which are located within walking distance of our hotel. We very much look forward to seeing you again soon.

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Reviewed 24 April 2014

We are loyal JW customers. JW never disappoints, and it did not this time.
The rooms are clean, comfortable, and the concierge and staff are very responsive.

The location is very convenient and beautiful.

Have no complaints.

  • Stayed: April 2014, travelled as a couple
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Thank ByAirByLandBySea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MWardrop, Director of Guest Relations at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this reviewResponded 25 April 2014

On behalf of all our associates and management team, thank you for taking time to comment on your recent stay at JW Marriott Shanghai. We are delighted that you and your partner had an opportunity to relax and explore with us! We also very much appreciate your long term support of the JW brand. Please visit us again soon.

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Reviewed 20 April 2014

What a wonderful hotel ! the perfect location for a short trip to Shanghai. Very friendly and welcoming check-in and grateful for upgrade to corner room with spectacular views over the city. Access to the 59th floor executive lounge was much appreciated and the staff there were superb - very helpful and knowledgeable. We have no hesitation in recommending this hotel and look forward to visiting again.

Room Tip: Corner rooms will give you great views
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  • Stayed: April 2014, travelled as a couple
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Thank sf6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MWardrop, Director of Guest Relations at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this reviewResponded 21 April 2014

I have shared your wonderful feedback with my colleagues at the Front Desk and in our Executive Lounge. We are pleased to have had the opportunity to welcome you and your friends to Shanghai! Thank you for providing a 'room tip' to inform future guests about our Corner Rooms which provide even more spectacular views of the city. I am happy to hear that you would like to return to our property in the future. We will look forward to seeing you again!

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Additional Information about JW Marriott Hotel Shanghai at Tomorrow Square

Address: No.399 Nanjing West Road, Huangpu District, Shanghai 200003, China
Region: China > Shanghai Region > Shanghai > People’s Square
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Shanghai
#11 Luxury Hotel in Shanghai
#12 Romantic Hotel in Shanghai
#13 Business Hotel in Shanghai
#169 Best Value Hotel in Shanghai
Price Range: £130 - £306 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Shanghai at Tomorrow Square 5*
Number of rooms: 342
Official Description (provided by the hotel):
Standing at 60 stories high as one of the tallest hotels in downtown Puxi Shanghai, the international deluxe JW Marriott Hotel Shanghai overlooks People's Square and is within walking distance to the Bund, Xintiandi and the characteristic Nanjing Road Pedestrian Street. The well appointed hotel guest rooms and suites are located between the 41st to 59th floors, and offer magnificent city views. The rooms feature a flat-screen cable TV, mini bar, tea and coffee facilities, wired and wireless internet and safe deposit box. Spacious bathrooms are equipped with a separate shower cubical and power massage jets. The Executive Lounge located on the 59th floor provides a commanding city view, serving complimentary breakfast, all-day refreshments and evening cocktails.The hotel's restaurants and lounges are located from the 38th to 40th floor and offer spectacular views of the Shanghai skyline. JW's California Grill on the 40th floor captivates an inventive culinary experience that travels beyond taste. Contemporary, elegant and comfortable, Wan Hao Chinese restaurant on the 39th floor showcases fine traditional Cantonese cuisine and Shanghainese specialties. Marriott Cafe on the 38th floor features the best in international casual dining, serving elaborate buffets throughout the day, as well as an extensive a la carte menu.In addition, the hotel offers a total of 1,512 square metres of meeting and banquet space, a business centre, an executive lounge, a 24-hour health club, including an indoor and outdoor swimming pool. ... more   less 
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Also Known As:
Jw Marriott Hotel Shanghai
Marriott Shanghai
Shanghai Marriott
Jw Marriott Shanghai

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