We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A beautiful place to stay in Shanghai”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Four Seasons Hotel Shanghai
Ranked #21 of 5,105 Hotels in Shanghai
Certificate of Excellence
Level 6 Contributor
161 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“A beautiful place to stay in Shanghai”
Reviewed 8 May 2014

What a beautiful hotel to stay in! I recently visited Shanghai with my family and stayed at the Four Seasons. Everyone was very happy with the accommodations. The staff was very attentive to our needs. I was surprised to be greeted by them, by name, when I came back through the lobby! The food at the restaurants (Steakhouse & Cafe) was great. The variety was wonderful. The beds were very comfortable and the rooms we had were great!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sbueb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourSeasons_Shanghai, Assistant Director of Public Relations at Four Seasons Hotel Shanghai, responded to this review, 12 May 2014
Dear Guest,
Thank you for choosing Four Seasons Hotel Shanghai and sharing your valuable comments regarding your recent stay with us! We’re thrilled to hear you found our staffs and food outstanding and that your experience in the lobby lounge left such a good impression. Our staffs pride themselves on being personable and helpful in every way possible, and we will certainly share your compliments with them.
Looking forward to welcoming you soon!

Yours sincerely,
Vivian Zhang
Assistant Director of Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,112 reviews from our community

Traveller rating
    659
    310
    96
    28
    19
See reviews for
100
126
58
489
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (87)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Level 3 Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 21 April 2014 via mobile

Service and attention to guests are good . location is good but not the best. The rooms are spacious but outdated and definitely not 5 star standards and not worth the price you pay, needs an upgrade real soon.

Stayed April 2014, travelled as a couple
Helpful?
Thank Moey V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourSeasons_Shanghai, Assistant Director of Public Relations at Four Seasons Hotel Shanghai, responded to this review, 29 April 2014
Dear Guest,
Thank you for choosing Four Seasons Hotel Shanghai and sharing your valuable review regarding this stay! We’re glad to know that you enjoyed our service, as we always pride ourselves on being personal and helpful in every way possible. The hotel is located in the prime district, only five-minute walking, guests can go to the most prosperous shopping street, business and entertainment center; if you like traditional Shanghainese culture, right beside the hotel is the Shi Ku Men(or Stone Gate Houses), which is the traditional Shanghainese lane-house architecture style combining Western and Chinese elements, and we believe you’ll explore a lot of fun there. We truly appreciate your 3-star rating and understand your feelings on the hotel seeming “outdated”; therefore, we would like to share with you that the hotel renovation have been in progress, we hope you’ll be open to allowing us future opportunity to show you our progress and improved rooms!
Yours sincerely,
Vivian Zhang
Assistant Director of Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 April 2014

Good rooms, the bed was large and very confortable, the atmosphere in the room was quiet allowing good night sleep. very rich breakfast, service efficient and very professional. I will for sure go back there during my next trip

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sailor1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourSeasons_Shanghai, Assistant Director of Public Relations at Four Seasons Hotel Shanghai, responded to this review, 16 April 2014
Dear Guest,
Thank you so much for choosing Four Seasons Hotel Shanghai and sharing your valuable comments! We’re happy to hear that you loved the comfortable rooms, rich breakfast, and efficient service. We’ll be sure to pass along your praise to the related departments.
Whether for business or pleasure, we hope you will visit us soon!

Yours sincerely,
Vivian Zhang
Assistant Director of Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
2 reviews
Reviewed 14 April 2014

Great location and rooms.
Very clean and service is awesome. No need to go to lobby for check in or check out. They have this scanner and do everything in your room upon your arrival.
They even have wifi in the car while they pick you up from airport! How great is that!!!!

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JennaChina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourSeasons_Shanghai, Assistant Director of Public Relations at Four Seasons Hotel Shanghai, responded to this review, 16 April 2014
Dear Guest,
Thank you so much for this wonderful feedback on your recent stay with Four Seasons Hotel Shanghai. We’re glad to know that you enjoyed our great rooms and location; we've always prides ourselves on both maintaining delightful hotel environment and world-class services. Your compliments will definitely improve us to make future progress.
Looking forward to welcoming you back in the near future!

Yours sincerely,
Vivian Zhang
Assistant Director of Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gothenburg, Sweden
1 review
Reviewed 10 April 2014

You definitely feel very welcom by all in the staff , it is walking distance from all major shopping near a lot of interesting objects, however all you need it you preffer to stay at the hotel is there so for only business you will find all you need.

  • Stayed April 2014, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stefan n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourSeasons_Shanghai, Assistant Director of Public Relations at Four Seasons Hotel Shanghai, responded to this review, 15 April 2014
Dear Guest,
Thank you for taking the time to sharing your valuable comment regarding your recent stay with us! We’re delighted to know that you loved our advantageous location, which is in the central area of Puxi. Just for your information, right beside our hotel, there is the most traditional Shanghainese residence – Shi Ku Men, we believe you’ll explore a lot of fun there.
Thank you again for your compliments and looking forward to welcoming you soon!



Yours sincerely,
Vivian Zhang
Assistant Director of Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nairobi, Kenya
Level 3 Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 5 April 2014

Our family needed the hotel to stay downtown Shanghai and we chose Four Seasons because of its location and because we trust the brand - we stayed several times in Four Seasons Hong Kong and loved it.
To our surprise, the hotel was not at all what we expected from FS. Building works outside the main entrance somewhat spoiled the mood from the start. Add to that lingering cigarette smoke in the main reception area, dated rooms (we had the suite and double bedroom connected), limited and very basic choice of toiletries in the bathrooms .. None of the high-tech features you usually see in hotels of this level. The gym and the swimming pool didn't leave much of an impression either.
Our suite was overlooking the major construction site (right next door and 24hrs, by the sound of it). Not even the sound of A/C on full blast was dimming the noise from the building site.
On a positive note, rooms were spacious, dinner buffet and breakfast - excellent, staff - helpful and friendly.
We've upgraded for a club level, but it wasn't worth it.
All in all, for that price you can do much better in Shanghai.

Room Tip: Make sure your room does not face the building site. Choosing higher floors (we were on the 27th) w...
See more room tips
  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank worldtrottersvasi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourSeasons_Shanghai, Assistant Director of Public Relations at Four Seasons Hotel Shanghai, responded to this review, 14 April 2014
Dear Guest,
Thank you for taking the time to write a review on your recent stay at Four Seasons Hotel Shanghai, we sincerely appreciate all the thoughts and comments from our honored guest! We’re happy to know that you enjoyed the overall stay, and the room and the services met your expectations.
I understand your feelings on the hotel seeming dated, that’s also why we’re excited to share with you that the hotel renovation has been in progress already. I believe the upgraded rooms and hotel facilities will provide you authentic Four Seasons experience!
Thank you again for your valuable comment and looking forward to invite you to visit us again to see the new improvements first hand!

Yours sincerely,
Vivian Zhang
Assistant Director of Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 23 March 2014

Very good staff, fantasctic location close to restaurants and stores, rooms crystal cleaned, very good set of equipments in the room as iron, TV, etc. Breakfast with a lot of options, fresh fruit and tasty local dishes. Check in and check out very efficient.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarinaldoCampos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourSeasons_Shanghai, Assistant Director of Public Relations at Four Seasons Hotel Shanghai, responded to this review, 25 March 2014
Dear Guest,
Thank you for taking the time to provide feedback about your recent stay at Four Seasons Hotel Shanghai. We’re thrilled to hear that you love the facilities and service, and your praise will definitely encourage us to pursue future progress! Hope you won’t wait too long to come back!
Yours sincerely,
Vivian Zhang
Assistant Director of Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Shanghai hotels
Jing'an
The PuLi Hotel and Spa
The PuLi Hotel and Spa
#4 of 5,105 in Shanghai
1,466 reviews
Lujiazui
Four Seasons Shanghai Pudong
Four Seasons Shanghai Pudong
#2 of 5,105 in Shanghai
634 reviews
People’s Square
JW Marriott Hotel Shanghai at Tomorrow Square
Show Prices
Show Prices
Show Prices
Xintiandi
The Langham Shanghai Xintiandi
People’s Square
Shanghai Marriott Hotel City Centre
Lujiazui
Mandarin Oriental Pudong, Shanghai
Show Prices
Show Prices
Show Prices

Been to Four Seasons Hotel Shanghai? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Four Seasons Hotel Shanghai

Property: Four Seasons Hotel Shanghai
Address: 500 Weihai Road, Shanghai 200041, China
Phone Number:
Region: China > Shanghai Region > Shanghai > Jing'an , Nanjing West Road
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#18 Spa Hotel in Shanghai
#21 Luxury Hotel in Shanghai
#27 Business Hotel in Shanghai
#32 Family Hotel in Shanghai
#46 Romantic Hotel in Shanghai
#171 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Four Seasons Hotel Shanghai 5*
Number of rooms: 422
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Odigeo, Ctrip TA, Hotels.com, Ebookers, TripOnline SA, HotelQuickly, Evoline ltd and Cancelon so you can book your Four Seasons Hotel Shanghai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
4 Seasons Hotel Shanghai
Four Seasons Shanghai
Shanghai Four Seasons

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing