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“Great view”

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Grand Hyatt Shanghai
Ranked #27 of 5,105 Hotels in Shanghai
Certificate of Excellence
Co Donegal, Ireland
Level 4 Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Great view”
Reviewed 8 May 2009

DIdn't stay in hotel but ate in Canton Restaurant on 54th floor and drunk in CLoud 9 bar on the 89th. Can't find Canton in your restaurant section. I compliment the restaurant on its excellent food, only the wok-fried prawns were a slight dis-appointment and it is very reasonably priced given the location and view. The same can be said of Cloud 9 where prices are reasonable high but not outrageous and there is not an over-use of ice in the cocktails, as experience elsewhere in Shanghai.

  • Stayed April 2009, travelled on business
    • Value
Helpful?
Thank MTZinzan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHSH, Public Relations at Grand Hyatt Shanghai, responded to this review, 15 May 2009
Thank you for your visit; we hope that you had a great time with us. We really appreciate your feedback and comments. Our chefs will strive to continuously improve the quality of food in order to impress our sophisticated guests.
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  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Mountain View, California
Level 6 Contributor
97 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 28 April 2009

Was there for conference at nearby convention center, liked the hotel for its location, style, view, and deco (combination of old chinese charm/deco, with modern furniture, and facilities), the staffs are very friendly. Great view of the city from room, lounge and restaurants. highly recommended.

  • Stayed July 2007, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GeminiStrike196
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHSH, Public Relations at Grand Hyatt Shanghai, responded to this review, 15 May 2009
Thank you very much for choosing our hotel and we are glad that you have enjoyed your stay with us. We sincerely look forward to welcoming you back to our hotel soon!
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Adelaide, Australia
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 April 2009

been to shanghai before but never got the chance to stay here. so, when i get back last march, an opportunity arise, booked this place and stayed for 2 nights. very posh place to stay. romantic if u are staying with a partner/spouse.

highly recommend this hotel for a pleasant holiday/business.

  • Stayed March 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DonL21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHSH, Public Relations at Grand Hyatt Shanghai, responded to this review, 15 May 2009
Many thanks for choosing to stay with us during your recent visit to Shanghai. We strived to provide the best and most detailed personal service to create a “home away from home” feeling for our guests. We certainly look forward to welcoming you back again to our hotel.
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Athens
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 March 2009

One of the greatest hotels in the world.Fantastic view form our 73rd floor spacious king room. Excellent restaurants with excellent quality and variety of food. Excellent breakfast.
The staff very polite helpfull and professional.

  • Stayed March 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank theo29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Venice
Level 4 Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 16 February 2009

The Grand Hyatt in Shanghai is a beautiful 5 star hotel with one of the most exciting views of the city.
The Jin Mao tower is worldwide famous, since the hotel has been for ages the highest hotel of the world. The rooms are spacious and the bathroom is beautful with the bathtube and the shower looking at the skyline from a huge window.
The Grand Hyatt is a little bit old style hotel, at least if you compare it with the newly opened Park Hyatt Hotel just on the other side of the street, but it's still worth a visit!
The service is excellent, the food average (and should be improved).
You can manage discounted price in groups.

  • Liked — View
  • Disliked — Food
  • Stayed February 2009, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pursit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tokyo, Japan
Level 5 Contributor
36 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 11 February 2009

Stayed here for 2 nights in a queen room on the 64th floor (6411). The room was of ample size, though not extraordinarily large by any standard. With the design of the building it looks like this is probably one of the smallest rooms they have. From looking at the map on the door it looks like they have a variety of rooms of different sizes. Everything about the room was very good however I would say it is starting to show a little age. The TV is not a flat panel and overall the room had a little worn feeling to it. Still it was very clean and everything worked properly. In room internet was 5RMB a minute with a 120RMB max for the day. The service was excellent. The staff were very nice and very attentive trying to help me whenever they could. Both check-in and check-out went very smooth. I would say the only disappointment, which is certainly out of the hotel's control, was that between the fog, haze and pollution the view was really not that great. Everything seemed quite gray this time of year (February). The other thing to consider is the location on the Pudong side of town. Without much traffic it's a quick taxi ride to the Puxi side of Shanghai where most of the tourist, shopping, dining areas are. With traffic it can take quite a while. The metro station is about within walking distance and that will get you across the rive in just a few minutes. If I can get a good rate (mine was 950RMB+various service charges, taxes) then I would definitely stay here again.

  • Stayed February 2009, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank jamesjustin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level 6 Contributor
170 reviews
134 hotel reviews
common_n_hotel_reviews_1bd8 230 helpful votes
Reviewed 17 January 2009

I stayed at the Grand Hyatt Shanghai for 3 nights in Jan 2009 for a conference held at the nearby Shangri-La hotel. I'd been to the amazing 88th floor bar before, so expectations were rather high.

Check-in was easy, and the cab driver new exactly where the 'Jin Mao' building in the Lujiazui district of Pudong was (don't ask for the Hyatt, there are like 4 Hyatts now in Shanghai). I and my luggage were whisked quickly up the elevator to the lobby.

Check in was quick and efficient, despite there being several people waiting. From there it was a quick ride up to the room. I got one of the 'triangular' rooms, which was fine. I however, like other commentators, found it very complicated to use the infrared desk lamps, which I honestly think should be replaced with lamps with an on/off switch. The room seemed somewhat overdesigned to me, but I did think the closet that was accessible from both sides was genius.

The bathroom was great, but in the middle of winter I decided to have a soak in the bath and I must say the water had a rather musty smell to it, but that may be less the fault of the hotel than of the water supply.

I thought the food in the cafe was excellent. The hotel does provide the foreign papers in the evenings on request. Everything worked beautifully for me and the service, really, was quite amazing. I even got an email from a concierge yesterday telling me that I'd left a T-shirt in my room and had asked me for my address. Incredible.

Departure was similarly effortless. I think for a hotel of its size it does an amazing job at personalizing the experience, and ensuring that guests do feel welcome.

  • Liked — Wonderful service
  • Disliked — the desk lamp
  • Stayed January 2009, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Public_Dave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hyatt Shanghai

Property: Grand Hyatt Shanghai
Address: Jin Mao Tower, No.88 Century Avenue, Pudong New Area, Shanghai 200121, China
Phone Number:
Region: China > Shanghai Region > Shanghai > Lujiazui
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Shanghai
#14 Romantic Hotel in Shanghai
#15 Family Hotel in Shanghai
#20 Spa Hotel in Shanghai
#27 Luxury Hotel in Shanghai
#159 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Grand Hyatt Shanghai 5*
Number of rooms: 555
Official Description (provided by the hotel):
Crowning the prestigious 88-storey Jin Mao Tower, the hotel begins on the 53rd floor and rises to the 87th floor. The 555-room Grand Hyatt Shanghai is located in the centre of Lujiazui, Pudong’s business and financial area. As Hyatt International’s flagship property in China, Grand Hyatt Shanghai caters to the international business traveller by offering a style of service and range of facilities that are second to none.Jin Mao Tower was developed by China Jin Mao Group Co. Ltd, and designed by world-renowned architects, Skidmore, Owings and Merrill of Chicago, and soars to a height of 420.5 metres (1,380 feet). The most dramatic architectural feature of the tower is a 33-storey atrium inside Grand Hyatt Shanghai, starting on the 56th floor. The interior design of the hotel is by Bilkey Llinas Consulting of Palm Beach, Florida.Featuring contemporary art deco touches combined with traditional Chinese imagery, the guestrooms are spacious and all have stunning views of Shanghai. All guestrooms have complimentary broadband and wireless Internet access, CAT 5 high-speed modem computer dataports, two-line telephones and a voicemail message system. The oversized bathrooms are appointed with separate baths and showers, feature high-tech shower-towers with three shower heads and have heated mirrors in the shower cubicle (convenient for shaving while you shower), clear glass sinks and double-sided wardrobes. The hotel has seventeen Grand Suites, seventeen Grand Riverview Suites, eight Diplomat Suites, two Presidential Suites and one Chairman Suite. Exclusive Grand Club accommodation is provided at the top of the hotel, ideal for business travellers seeking an even higher level of personalised service. An all-day concierge is provided to guests that can also enjoy complimentary continental breakfast, evening cocktails served with deluxe hors d’oeurves and coffee and tea in the comfort of the private two-storey Bund View Grand Club Lounge. An executive boardroom is available for Grand Club guests.Located on lobby level 54, Grand Hyatt Shanghai’s Business Centre provides a full range of office equipment and confidential secretarial services, such as translation, printing and parcel wrapping. Business cards can also be printed and delivered. The Business Centre also offers private work areas for rental on an hourly or daily basis and a conference room seating up to ten people. To allow for differences in international time zones, the Business Centre is open 24 hours a day, seven days a week.To wind down after a day of hectic business dealings, the business traveller can appreciate Grand Hyatt’s fitness and recreational facilities that are located on level 57, namely Club Oasis. In addition to comprehensive health club facilities and spa treatments, guests can enjoy swimming in the sky pool while enjoying the breathtaking panorama of the Shanghai skyline.Grand Hyatt Shanghai offers the business traveller an extensive selection of restaurants and bars to enjoy and entertain in. Facilities include Canton restaurant, ON56 (a collection of eateries on level 56 featuring Kobachi Japanese restaurant; Cucina, an Italian restaurant serving brick-oven pizzas; The Grill, offering the freshest seafood and succulent prime-grade meats; Patio, a lounge at the base of the 33-storey atrium; and Wine Bar, offering the most extensive wine selection in town). Grand Hyatt Shanghai is also home to the Sky Lounge Cloud9, a favourite for night owls on the 87th floor; Piano Bar located on level 53 of the Jin Mao Tower, offering breathtaking views of the city; Grand Café, a 24-hour restaurant with buffets; Food Live, a food court with five Asian and Western counters and a casual Chinese restaurant; and Club Jin Mao located on the 86th floor. Club Jin Mao is Shanghai’s most prestigious Shanghainese restaurant and offers the finest facilities for entertaining and relaxation. It's exquisite and authentic cuisine and highly personalised services are available to the public. The hotel’s extensive event and conference facilities include the Grand Ballroom for 1,200 people, the Crystal Ballroom for 750 people and thirteen separate meeting rooms. State-of-the-art multimedia and video conferencing are also available.Located in the prosperous Pudong business district, Grand Hyatt Shanghai is just ten minutes from The Bund, the city’s famous waterfront showcasing turn-of-the-century architectural masterpieces and the Yu Yuan Garden. Shanghai Hong Qiao International Airport is a 30-minute drive and Grand Hyatt Shanghai is the closest five-star hotel from Pudong International Airport, approximately 45 minutes away. ... more   less 
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Also Known As:
Grand Hyatt Shanghai Hotel Shanghai
Shanghai Grand Hyatt
Hyatt Shanghai
Shanghai Hyatt

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