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“Will definitely be back!”

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Fairmont Peace Hotel
Ranked #8 of 5,069 Hotels in Shanghai
Certificate of Excellence
Worongary, Australia
Level 6 Contributor
173 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
“Will definitely be back!”
Reviewed 6 October 2011

We stayed for three nights prior to our business trip for some R&R. Can't really say much more about this hotel that hasn't been said in most of the positive reviews. We had a very good experience - of course, the location is hard to beat and we love the fact that the hotel has such an interesting history. It really is an original piece of old colonial Shanghai. Take the hour long hotel tour - it was sold as a package with High Tea, but we found anyone staying at the hotel can book the hotel tour (which itself is free without the necessity of High Tea) - they don't clarify this. Also, the lady who took us around the hotel didn't have a very good grasp of English, which must have been as difficult for her as it was for us. Recommend doing it if you have time.
We loved the room decor and the bathroom. The only negative, for us, would be the standard of cleanliness of said bathroom. When we arrived there was a big hair one sink (eeeww), a plastic lid in the corner of the floor (which I left to see how long it would take to be removed - two days!), and you could clearly see where the place was 'wiped and not wiped'. But I find this is just something the Chinese find very hard to get a grip on, (although things have improved greatly over the years).
We got a great deal - three nights for the price of two - which seemed to make our stay almost good value, considering its prime location. We ate several meals (including breakfast) in Victor's cafe. Simple, but for no other reason than we just enjoyed it here - the ambiance or just watching the gazzillions of people passing by - and nice food - and the staff could not have been more helpful or friendly.
We would definitely recommend treating yourself to staying at the Peace Hotel. We hope to visit again.

Room Tip: Obviously, facing the Bund or opposite the Peace Swatch Art Hotel in Nanjing Rd.
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  • Stayed September 2011, travelled as a couple
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Helpful?
Thank HappyTravelsQld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (352)
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Scotland, United Kingdom
Level 6 Contributor
175 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 30 September 2011

Having stayed for 7 nights in the Fairmont Beijing middle September we decdied to finish the remainder of our vacation at the Peace hotel in Shanghai.

While I totally agree the architecture and decoration of the hotel is quite simply stunning, I'm afraid the service isn't quite up to standard for a 5 star hotel.

Staff at the entrance of the hotel are quite unwelcoming, especially security, while staff at check in are efficient but nothing more than this. Levels of customer care not as it should be in welcoming guests to both a Fairmont hotel and 5 star property.

Rooms are beutifully decorated and one area which does excel is housekeeping. We found the housekeeping staff to be extremely efficient and our room was always made up perfectly.

We stayed in a gold room which allowed us to use the facilties on the gold lounge and although this lounge is nice at times they can't even get the basics correct. Several ocassions during cocktail hour there was no silverware available, no ice, and sometimes no choice of food. I will admit that in particular, Jonathan, Charlie and Emma did go out of their way to look after us but others, at times couldn't really be bothered.

On the whole while it is a nice hotel the personal touch we received in the Fairmont Beijing wasn't there, especially in the gold lounge where although there are some differences in the way they are set out, all the staff in Beijing go out of their way to make guests feel extremely special. Unfortunately this is the difference between both hotels.

Although location is perfect for the bund and for as much as I am a lover of Fairmont hotels, I dont think I will stay here again. I am sure there are better levels of service for the price at other five start properties in Shanghai.

  • Stayed September 2011, travelled with family
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Helpful?
3 Thank stuart1895
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lausanne, Switzerland
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 September 2011

Very nice central hotel, prices OK for a 5* Fairmont Hotel ideally situated on the Bund, facing the Swatch Art Peace Hotel / Bar Rouge etc.
Good service / breakfast & room service level is great. Room decoration with a lot of taste, really comfortable bed.
This is definitely a good place to stay in Shanghai, you will not be disapointed and try to get a room with Bund view, just amazing.

  • Stayed September 2011, travelled on business
    • Value
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Helpful?
Thank MrYokyok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 September 2011

beautiful hotel, great staff, ideal location...both from sight seeing on The Bund and ideal location for shopping on East Nanjing Road. Would definately recommend paying a little extra and join then "Fairmont Gold club"...breakfast, teas and late afternoon drinks in a great "old charm" club environment.

Room Tip: Ask for a room with view of The Bund
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  • Stayed September 2011, travelled as a couple
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Helpful?
2 Thank AVRON L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Town Central, South Africa
Level 6 Contributor
99 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 23 September 2011

I visit Shanghai often and on one of my first visits about 15 years ago I stayed at the Peace Hotel (long before it was renovated) ...... it was pretty rundown and lousy then but I couldn't resist the location and it's history. Well what a joy to have stayed there again last month! The renovated hotel is stunning! And of course is still in the same location on Nanjing Road overlooking the Bund. The decor, staff, facilities and ambience are on a par with the best to be found anywhere in the world. I stayed in a Jnr Suite and really loved the layout of the entrance, dressing room, lounge and bedroom - and the bathroom was a dream :-) The facilities and service in the Club lounge were also excellent. A felt pampered and spoilt being in this hotel. Old world charm and luxury at it's best.

Room Tip: Fairmont Deluxe Rooms (although slightly smaller than regular Fairmont Rooms) have a city view. The...
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  • Stayed August 2011, travelled on business
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Helpful?
Thank LesRuhrmund
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Yorkshire England
Level 6 Contributor
224 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
Reviewed 16 September 2011

Let's start off with the location. It is actually situated on the world famous Bund and Nanjing Road (the shopping road) is only about a five minute walk away. It can't get any better can it? - but it can! Pervading the whole hotel is a sort of bygone (but modernised) distinction and even walking the corridor(s) to our room from the foyer was actually a pleasure.
Our room was fabulous. It wasn't a suite but it looked as if it were, with a dressing/storage area to the right and an enormous bathroom to the left. And the main bedroom at the end of the entrance hall was not only large but expensively furnished with every item you could possibly require on your travels. When I do a review I normally list the major aspects of the accommodation to give an overall impression but, in this case, there is absolutely no point. The room had every travelling comfort or necessity that I could conceive and there muust have been a very large amount of money expended on the refurbishment to create the tasteful paradise which we experienced. It was quite simply the best hotel room in which we have ever stayed - and we have stayed in many throughout the world!
There is not a lot to add - just two points. I would recommend visiting the Jazz Bar in the evening. It wasn't jazz when we went (that was lucky!) but there was a 6 piece band who appeared from nowhere and then blew us away. The bar itself is of the indolent style of yesteryear with lots of wood and was quite atmospheric. And, lastly, go up to the 9th floor restaurant (the Cathay Restaurant) and try to persuade the maitre d' of the restaurant to unlock the door to the outside terrace (which is not actually currently open - I don't know why). I cannot see how there can be a finer view of the Bund (let alone Shanghai) from anywhere in the whole city. Like the hotel it was fabulous.
I could go on a long time about this hotel but what I found truly amazing is that the Peace Hotel is ony rated in Trip Advisor as the number 7 hotel in Shanghai. All I can say is that there must be an extraordinary number of fabulous hotels in the city or some reviewers with unusual views!

  • Stayed August 2011, travelled as a couple
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Helpful?
1 Thank hibees43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kamal_Nammani, General Manager at Fairmont Peace Hotel, responded to this review, 26 September 2011
Thank you for taking the time to share your comments with us. I must say I was impressed with the level of detail that you noted during your stay! I am delighted that you enjoyed your stay and I hope you will visit us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level 2 Contributor
7 reviews
Reviewed 15 September 2011

The Fairmont Peace Hotel was the 5th and final place we stayed during our 12 days in Shanghai - We really did save the best till last.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank Riprockrory
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairmont Peace Hotel

Property: Fairmont Peace Hotel
Address: 20 Nanjing Road East, Shanghai 200002, China
Phone Number:
Region: China > Shanghai Region > Shanghai > The Bund
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Shanghai
#5 Romantic Hotel in Shanghai
#6 Family Hotel in Shanghai
#7 Spa Hotel in Shanghai
#8 Luxury Hotel in Shanghai
#178 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Fairmont Peace Hotel 5*
Number of rooms: 270
Official Description (provided by the hotel):
Shanghai's legendary landmark since 1929, the Fairmont Peace Hotel, overlooking Shanghai's Huangpu River and the world famous Bund, boasts a history that overshadows that of any other hotel in the Far East. With its origins dating back more than a century, this beloved landmark served as a glamorous playground for the elite of Shanghai, where every night was an extravagant gala event and veritable Parisian fashion show. After our three year meticulous restoration, the romantic history and social significance which made the Fairmont Peace Hotel a Shanghai legend has returned with its timeless grandeur - and a new and contemporary spirit. Each guestroom and suite has been luxuriously decorated with opulent furnishings and modern amenities - providing the guest with an experience that is both indulgent and exquisite. ... more   less 
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Also Known As:
Peace Hotel Shanghai

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