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“Charming Hotel” 4 of 5 bubbles
Review of Astor House Hotel

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Astor House Hotel
Ranked #74 of 4,967 Hotels in Shanghai
Burke, Virginia
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Charming Hotel”
4 of 5 bubbles Reviewed 18 May 2014

I recently stayed 2 nights at the Astor House Hotel in Shanghai and loved it.
The hotel is located 2 minutes from the Bund - great location. But the best part of the hotel is the historic significance and the feeling of being in a past century. The dining room is elegant and the breakfast is lovely. The staircases, hallways, and rooms are dark wood and remind you of the history of Shanghai. The staff were helpful and the rooms were comfortable. It has a worn look but who cares. You expect to see Charlie Chaplin coming around the corner. There's a museum section of the hotel on the 3rd floor with pictures of old - worth seeing.

Room Tip: Get a room in the front. You may see the Pearl Tower from your window.
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  • Stayed April 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank barbara_hanley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (153)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Melbourne, Australia
Level Contributor
7 reviews
5 hotel reviews
2 of 5 bubbles Reviewed 16 May 2014

I last stayed here in 2010 and enjoyed the charm of this old world hotel but it now really needs some attention and maintenance. We were staying in a large room that was ok but had to walk up 2 long rickety flights of stairs to our room. Which wasn't fun with luggage and didn't feel safe. Even though Astor House is in a fantastic position, I don't think I will stay here again. I didn't feel safe or confident that I would get assistance if I needed it.

Room Tip: Make sure to ask if there is lift access to your room.
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  • Stayed May 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Elissa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann Arbor, Michigan, United States
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 14 May 2014

Elegant stylish and in the heart of Shanghai. One of the oldest hotels in Shanghai the tall ceilings, art deco lobby and historic character make this hotel a rare find. Very reasonable and rooms include an elegant breakfast with french pastries, omelets and a variety of chinese dishes.

Love the wood floors and high ceilings.

Room Tip: Executive rooms overlook the Russian embassy. Feel like we are in a Bond movie but the smoke from t...
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  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mcnovak_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
122 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
2 of 5 bubbles Reviewed 10 May 2014

During March 2014 we were booked into this hotel by our China tour travel agent; the tour purchased was billed as 'deluxe'. A huge mistake; the first room provided was a rat-hole on the sixth floor with a tiny window opening to a tar covered parapet. After contacting and complaining to the travel agent, we were moved to a room on the 'executive' floor (second) overlooking the street; quite a bit larger room and with a bathroom that did not require one to close the door to use the toilet. Still, a mediocre property badly in need of renovation of the public areas. The breakfast buffet was pathetic (the coffee serving pots were encrusted with old burnt coffee); the front desk staff was surly and rude; the ‘free’ Internet Wi-Fi didn’t pass any data (attempted over several days and several locations). Only redeeming attribute was the location; otherwise stay away. Also note that in China at this time of year, air conditioning is not allowed and windows must be opened to provide any cooling; even in five star hotels.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Richard A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
74 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 bubbles Reviewed 5 May 2014

I have rated this hotel a 3 but if it was possible, I'd give it a 2.5.
I won't repeat the bits about the charm of the hotel, that it's steeped in history etc. - all that it is.

However, there's old and there's too old. I really think they need to invest to make the hotel look cleaner and more presentable. The wooden floors are fine but because there are no carpets, it is NOISY. I am a very heavy sleeper and I couldn't sleep with all that noise.

There's no lobby - yes, no lobby area where one can sit and wait - in this hotel!! That was really surprising to us and not acceptable.

Wifi is temperamental when 2 people use it at the same time. Speeds are average to slow.

The staff is helpful without being warm, maybe it's a culture thing but we felt a bit of indifference in their attitude.

Some parts of the hotel - massage area, and some alleyways with galleries of pictures, feel a little dingy. Not what one would expect of an 'iconic' hotel.

We did not try the food at the hotel so cannot comment.

It does have a really great location - one just cannot fault that. A stone's throw away from the bund and the view of the Shanghai skyline and 10 minutes walking from Nanjing street.

Can't say highly recommended, but can't say not recommended either...

  • Stayed May 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank chaitdesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamburg, Germany
Level Contributor
69 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 bubbles Reviewed 4 May 2014

We stayed in this hotel for 2 nights. We had booked and already paid online for a Deluxe double-room (without breakfast). At the check-in the desk manager offered us an upgrade for a bigger room with breakfast included for approx. 50 USD extra. We decided against it and were still very happy with the room on the 4th floor. The room was still spacious enough with a comfortable bed. The only negative point to remark is that the toilet seat was not completely clean, you could see a stain of urine that I cleaned with a disinfectant tissue. Everything else was clean. Due to the wooden floor and no isolation, you could hear people passing/talking outside the room quite loud. I suppose that this is the case for most of the rooms. It did not bother us, though.
The free WIFI in the room was working well enough, you can connect only one device at a time, however.
The Astor House Hotel is a beautiful historic building and has a special charm. It seems to be very popular for wedding celebrations that can be held in the big hall at the entrance. During our short stay there 2 wedding celebrations took place.
We had breakfast once. It is in the big all at the entrance, a beautiful location. It was worth trying, the buffet has a big selection of Chinese food, dumplings, vegetables as well as toast, cornflakes, fruits. A cook prepares eggs on order on the spot.
The location is very good since it is just around the corner of the Bund, you can walk there within a few minutes. If you want to be close to the Bund and enjoy a stay in a charming historic building, this hotel is definitively a good choice.

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Terence_Hill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swindon, Wiltshire, UK
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 3 May 2014

We had a lovely welcome & after our trip to Shanghai it was nice (sorry) to be able to speak English. We were told on check-in that we had been upgraded (4th floor)... & initial inspection was a delight (I felt like the Princess & the Pea getting into bed). However do not go for the breakfast option - a total waste of money. The people in the onsite cafe were lovely but other meals were very mediocre. I agree with a previous comment.... It is certainly coasting on its history & needs to buck up & realise this place could be so much more.

Room Tip: If you want a bit of history, go for this hotel.. It's all around you... But it's lacking in...
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  • Stayed April 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Senorita22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Astor House Hotel

Property: Astor House Hotel
Address: No.15 Huangpu Road, Hongkou District, Shanghai 200080, China
Region: China > Shanghai Region > Shanghai > Hongkou , The North Bund
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#35 Best Value Hotel in Shanghai
#60 Romantic Hotel in Shanghai
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Astor House Hotel 3.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Astor House Hotel Shanghai
Astor Hotel Shanghai

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