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“Hotel near Downtown, near metro, nice view on the city”

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Hua Ting Hotel & Towers
Ranked #127 of 5,032 Hotels in Shanghai
Hong Kong, China
1 review
“Hotel near Downtown, near metro, nice view on the city”
Reviewed 30 May 2013

Hotel near downtown, near metro, nice view on the city.

All the staff in every department. They were all friendly and helpful.

Excellent service and help from the staff in the business center, assisting in sending a parcel to Hong Kong.

House keeping on 12th floor. very friendly made you feel welcome.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jennifer W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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564 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Tianjin, China
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 May 2013

I have just eaten dinner at this hotel, and has also eaten breakfast.
It's disgusting!

The chefs (two people), take the food with their bare hands, without any kind of plastic gloves or fork.

This applies to my experience every morning and evening.
This evening it was too much, and I informed the hotel that they lack training.

Breakfast was generally ok, price 200 CNY.
The evening meal was lousy, especially for the price, which was 300 CNY it was not hot, the committee was not particularly good. The meat was dry.

I must admit that here I will not eat again.

  • Stayed May 2013, travelled on business
    • Value
    • Service
Helpful?
2 Thank KasperThomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alpharetta, GA
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 May 2013 via mobile

Was part of a group tour April 26-29. Third hotel in China. Lobby was impressive, but the room was small and carpet/furnishings were faded. Worst of all in late April - the AC shut down on multiple floors at 9 pm at night. Called front desk, told to call housekeeping, who sent engineer. Nice guy, no English. He used laser temp to show room was 80 degrees. Housekeeping translated that the hotel shuts down all AC. Ok..why did you send engineer?? The only option was to open window a crack. No breeze to pull in cooler air.
Next day, we all complained - including Chinese host. No joy.
Buffet was good for breakfast. Nice choices and clean area.
Wi-fi only worked in 1st floor restaurant or bar next door.
We ate at Japanese restaurant, and we were fooled by seeing English speaking front desk that maybe someone in the Japanese restaurant spoke. Nope. Good meal, but language was so frustrating it kinda killed the meal.

Stayed April 2013, travelled with family
Helpful?
1 Thank WK_Alpharetta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
angela z, Manager at Hua Ting Hotel & Towers, responded to this review, 22 May 2013
Dear Sir or Madam,
Thank you for choosing Hua Ting Hotel & Towers Shanghai! Also thank you for giving us feedback. We apologize for your unpleasant experience in our hotel. We already sent this comment to hotel management. We will strengthen management and training to improve the quality of service. One thing we need to explain is that the Japanese restaurant is not run by our hotel, we have no right to ask waiters in this restaurant can speak english. We hope you can understand. Thanks again and looking forward to your coming in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
142 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 6 May 2013

Stayed here while doing an exhibition in Shanghai. It did the job as a business hotel, tidy enough room, breakfast enough to get you going. On Business give it a go, with he family; probably have a look at an alternative.

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cymru13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Davao City, Philippines
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 26 April 2013

Stayed for 3 nights with a big group. Let me start with at least one good thing- coffee is good and breakfast average. Agree with other reviews on the negatives-
-lobby wise it looks great but rooms are desperately in need of refurbishing especially the carpet and bathroom.
- acu needs updating
- Even the nonsmoking floor, still stinks with cigarette smell
- outdated bathroom amenities
- no wifi, nowadays wifi comes mostly free
- old smelly towels
- waiting lounges at the lobby too small for a big lobby sobyou have stand in waiting
-toilet bowl water leaking all over the floor.
Over all, for a 5 star category this hotel definitely fails to live up to it as there are other better hotels within the same price range or maybe even lower in city center or financial or shopping area.
Hoping to see dramatic improvements in the future! Until then.

Room Tip: Those with rhinitis or allergies, make sure you request for vacuum cleaning on a daily basis.
See more room tips
  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pearl V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dumaguete City, Philippines
Level Contributor
188 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 20 April 2013

Our group of 81 persons stayed here for 3 nights (April 12-14, 2013). Their spacious lobby was impressive with fountain & shops but their housekeeping needs total reorientation. They don't vacumm clean their carpet everyday coz the cigarette butt we clearly saw on the carpeted hallway floor going to our room from day 1 was still there until we checked out. Their carpet floor was so dirty (my white socks became dirty white while walking in our room in just a few minutes) & dusty that i had coughing from dust allergy so i did not have good sleep during our 3night stay there. No free wifi in our room (only in lobby) and their bathroom is quite small & its water closet has no bidet spray for a hotel claiming to be 5 star. Air con control is antique and air con did not work so well so it was hot con instead of air con. And when we asked front desk to check air con, we were told "our air con is not working at this season." Plus points: There is a business center on the second floor where there is free wifi, its buffet breakfast has wide choices and a convenience store is nearby. But unless their housekeeping improves and understands better the difference between what is clean and dirty and they improve their air conditioning, you are better off staying in another hotel.

  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tyrone64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 8 April 2013

this hotel is conveniently located next to a subway station. They offer a wide selection for breakfast in a very comfortable restaurant. Only gripe is you have to pay for wifi in the room, but it is free in the lobby and breakfast restaurant. The rooms are very comfortable so value for money.

  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jimlee1122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hua Ting Hotel & Towers

Property: Hua Ting Hotel & Towers
Address: No.1200 North Caoxi Road , Xuhui District, Shanghai 200030, China
Region: China > Shanghai Region > Shanghai > Gubei / Hongqiao / Minhang , Shanghai Stadium
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#59 Spa Hotel in Shanghai
#68 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hua Ting Hotel & Towers 3.5*
Number of rooms: 773
Official Description (provided by the hotel):
The five-star hotel within the city's bustling Xu Jia Hui business district in Shanghai, the Hua Ting Hotel & Towers is an exquisite combination of luxury and convenience. Our guests enjoy the hotel's lavish accommodation, wide range of quality restaurants and excellent transport links. Both the city ring road and an underground rail line are at the hotel's doorstep, with major department stores, offices, entertainment and restaurants all within easy walking distance. ... more   less 
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Also Known As:
Hua Ting Hotel And Towers
Hua Ting Shanghai

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