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“Good location, good service, small rooms and badbreakfast”

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City Hotel Shanghai
Ranked #209 of 5,105 Hotels in Shanghai
Antwerp, Belgium
Level 3 Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Good location, good service, small rooms and badbreakfast”
Reviewed 14 February 2012

Good service, kind and polite and certainly helpfull.
The hotel itself is renovating (which is nescessary).
The rooms are small.
Breakfast buffet was very bad. I have been in other hotels in Shanghai, but this was the worst I had. So if you book, don't book with breakfast, and go to the Starbucks at 50m from the hotel.
The location was fatastic. You can discover the vibring centre of Shanghai on foot.
And for dinner or supper, take a taxi to Hongmei Lu Pedestrian street (for only a few euro/trip), here you have a hole street with fine restaurants and bars, and off course a nice ambience.

  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yves3004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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274 reviews from our community

Traveller rating
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    128
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    10
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
San Diego, California
Level 5 Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 1 November 2011

The city hotel is quite a nice place, especially for the cost, given its location. They are undergoing a renovation right now, so occasionally we were disturbed by carpet shampooing or elevator repairs, but all in all no big deal.

The rooms have all of the basic things that a traveler needs, a soft bed (by China standards, anyway), a nice LCD TV, and the usual suspects of international news programming.

The included breakfast buffet was very good, a nice selection of western and chinese foods, and an omelet bar.

My only complaint is that it is a few blocks away from the metro station (Shanxi South Rd), but this was only an issue when we got caught out in the rain one afternoon, and my fault for not bringing an umbrella.

In addition the Pinnacle Peak restaurant at the hotel is quite possibly the best hotel hamburger that we have ever had outside of the USA; the decor is such that you would swear they packed up a kitsch western bar and burger joint in Tucson, AZ and shipped it here to live inside of the city hotel.

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mikediliberto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level 4 Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 21 August 2011

I am actually a resident in the City Apartments adjacent to City Hotel and have access to the gym. My review is confined only to the gym. It's ok for what I want to do conveniently, but I plan to join a real gym. The gym has 2 decent treadmills from a not very famous brand (and calibrated to what seems to be specific 'Chinese kilometers'). The elliptical trainer is fine. The amount of space that can be used for core work out is great. The pull-down weight bar equipment (not sure of the official name of this) is broken, has still not been repaired since I moved here over 2 wks ago. The towels sometimes look like they might not be very clean, and the bubbler water is lukewarm and I suspect it is filled up with unfiltered tap water. Summary: not a great gym, but hey, this is not a high end hotel, so it's actually good for what you pay.

Stayed August 2011, travelled solo
Helpful?
2 Thank annsanfran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level 3 Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 August 2011

The Good:
1. Fantastic location on the shopping street of Shanxi Road (walkable to West Nanjing Road and Huaihai Road).

2. Bargain price relative to the location

3. Breakfast included in the price of the room

4. Western plug in the room so no need for an adaptor

The Bad:
1. No soap or shampoo in the room

2. Filthy carpets in the room

3. Internet not included in the price of the room (60RMB/day)

4. Overpriced drinks at the bar (40RMB/beer), which is normal for hotels in China.

The Ugly:
1. I specified a non-smoking room upon booking. Upon arrival they game me a smoking room and told me it was a non-smoking room. When I complained they said they didn't have any more non-smoking rooms but that I could pick from 3 smoking rooms. When I complained some more, they magically found a non-smoking room.

2. The was VERY VERY VERY loud construction happening from 9am-6pm. There was no mention of this when I booked the room but they did mention it when I checked it. It was too late to change my reservation and switch hotels, so I was stuck with massive amounts of noise during the day.

Room Tip: If you request a non-smoking room and they give you a smoking room, politely (but firmly) complain.
See more room tips
  • Stayed August 2011, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank DavidChinaTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brno, Czech Republic
Level 6 Contributor
474 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 191 helpful votes
Reviewed 30 July 2011

After many experience- all hotel categories over the world- I can recomand this hotel.
Check-in: nice service bellboy/lagguage service, (arrive 1:30 p.m.) very quickly check-in .Reception lady-she speak English, but with China accent :-)
Gastronomy : very nice breakfast with local food/cheeses. Very quickly tea/coffee service.
Room: not new, but clean, staff was very friendly and helpfull. Bathroom with small bath (for my sice body :-).
Check-out:very quickly, sharp invoice and pyment , help with lagguage, quickly taxi, I took taxi to RailExpress station to Pudong airport, all perfect.

  • Stayed October 2010, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Kroulak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok, Thailand
Level 3 Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 July 2011

The hotel location and staff are actually both very good. Unfortunately the hotel is at the time of writing undergoing much needed renovations. No problem with this, however, the advertised times for the renovations are between 0930 and 1700hrs, NOT 2300 on a Thursday night!
This hotel caters primarily to business travellers so this lack of consideration to their guests is really unacceptable.

If anyone from the hotel actually reads this (which I doubt) please understand that your guests need to have some chance of resting before busy days!

  • Stayed July 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank swarriner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok, Thailand
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 14 June 2011

We stayed there for 1 night on a business trip. The service is good. Staff members are helpful and friendly. The breakfast is so so. The price is quite high compare with hotel condition.

  • Stayed June 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Peach09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about City Hotel Shanghai

Property: City Hotel Shanghai
Address: No.5-7 Shanxi South Road, Huangpu District, Shanghai 200020, China
Region: China > Shanghai Region > Shanghai > Former French Concession , Nanjing West Road
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#206 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — City Hotel Shanghai 3.5*
Number of rooms: 270
Reservation Options:
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Also Known As:
Shanghai City Hotel
City Shanghai

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