Have just returned from a Wendy Wu Tour of China 14 days. Our first hotel stay was at the Holiday Inn Downtown Shanghai. When checking in on the 14 May a day prior to the tour commencing I specifically asked D.D who was on duty for a "non smoking room" and he assured me that it was.
As soon as my husband and I walked in we could smell that it certainly was not a non-smoking room. Rang down to reception and told them that it smelt of smokers the response was to send housekeeping with a can of air freshner and opening the window. We went out to dinner and still the same smell of cigarettes. I then personally went down to reception and was told no we were not in a non smoking room by another staff member and they then offered to change the room which we did. When you are only at the hotel for 3 days after a long flight the last thing you want is attitude which got from D. D. in bucket loads and to given wrong informatiion twice and then to have to repack and take all of your belongings to another room - better things to do on your holiday. The other request we made was to use the reception safe box, the response was reception staff get busy if customers use this facility accessing the safe deposit boxes!! I guess the job is all too much for him and he may think about working elsewhere.
- Official Description (provided by the hotel):
- Holiday Inn Shanghai Downtown is managed by InterContinental Hotels Group. The hotel is located in the commercial centre of Shanghai Jing’an District, only 5 minutes walking distance to Shanghai Railway Station, subway entrance of line 1/ 3/ 4 and airport line 5. Pudong International Airport is 45 minutes by car and a speedy 20 minutes to Hongqiao International Airport/ National Center for Exhibition & Convention. Ease access to some famous attractions such as Tianzifang, Xintiandi, The Bund, People’s Square, the Jade Buddha Temple, Yu Garden…around 20 minutes. Our hotel provides you an ideal location for shopping, dining, sightseeing, entertainment. The hotel has a total of 282 modern and comfortable rooms including 14 suites. Guests can also utilize your very own in-room desk and free high-speed Wi-Fi and Wired Internet Access, so you can keep on top of work and the latest news. The Holiday Inn Shanghai Downtown is the ideal choice for conventions and meetings, with its versatile and stylish function rooms; we can accommodate all types of meetings, training seminars, weddings and a wide range social function. After a day of meetings or sightseeing, the Lobby Lounge is a great place to relax and enjoy special drinks. Enjoy Western and Asian cuisine at Angel’s Cafe and experience authentic Chinese local dishes at Yue Garden Restaurant. ... more less
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- Also Known As:
- Holiday Inn Downtown Shanghai Hotel Shanghai
- Holiday Inn Shanghai
- Shanghai Holiday Inn