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“Nice Hotel, Nice Staff, not so cheap...”

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Holiday Inn Shanghai Pudong
Ranked #114 of 5,206 Hotels in Shanghai
Reviewed 24 September 2013

I stay in this hotel during my last business trip in China, the rooms are comfortable and, very important, not so noisy as the standard in China.

The restaurant and the quality of the food is good even if the available table are not so much compared the number of the guests.

In my opinion is a nice hotel where to stay but two expensive considering it is an holyday inn

  • Stayed: September 2013, travelled on business
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Thank luca2982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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175 - 181 of 597 reviews

Reviewed 16 September 2013

I have stayed in this hotel a number of times over a few years. On my last visit the hotel was starting to look tired and needs some investment in its general decor. The hotel is generally an 'ok' hotel to stay in, however as it is a while since I stayed here last I was dissapointed generally with the hotel this time around.
There is an Irish bar on the ground floor and which smelled of stale beer and the bar fittings looked old and unloved. The wood fittings had been abused and needed repolishing. The bar generally was not great but after a hard day at work it was a lazy option to stay there. Many bars in the far east have good rock bands playing in them, the band here was poor and the bar was not busy.
We stayed on the club level floors and again the club floor staff did not seem to have the training to give the care and attention you would expect. One lady told us at 09:40 that breakfast would end in the club lounge at 10:00,, then at 09:45 started taking all the breakfast foods away, one guest complained to her about this but she still carried on and was quite grumpy about the situation.
I have stayed in the hotel previously as it offered reasonable value for monet and was a safe option as it was not far from where I need to work. If I had no choice and had to stay at this hotel again it would not be the end of the world, however I think there is better value for money available and would probably stay elsewhere in the future.

  • Stayed: September 2013, travelled on business
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1  Thank mrx1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2013

The Concierge are very helpful and they smile. The reception staff lack understanding of english and they do not smile. The Chinese restaurant is not very good. Disappointed! Breakfast is okay but the executive lounge is really cutting back on the offerings in the evening. Many of the snack items on offer you would not even eat. No variety. No decent meat or chicken to eat.

The milk in the coffee does not taste like milk. Could not drink it. Only one kind of white wine on offer as well. For the amount of money you pay to use the lounge, I would not pay that again

Room Tip: Higher room if possible as you hear too many cars tooting their horns!
See more room tips
  • Stayed: August 2013, travelled on business
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Thank JaneySm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2013

The hotel is very comfortable, even elegant, with good service. There is a nice spa and fitness center with sauna, whirlpool and swimming pool. It is 5 minutes from the metro, and walking distance from many of the business offices in Pudong. The band in the hotel pub, Flanagan's, is lots of fun, not only when they are performing, but also when socializing with the customers during breaks.

  • Stayed: August 2013, travelled on business
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Thank Robbogio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2013

Location is good, not far from Lujiazui financial area, close to subway station, so pretty convenient to tour around. Also many restaurants around, from cheap to expensive. Easy to call taxi, service is average to good. Room is clean.

  • Stayed: July 2013, travelled solo
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Thank Park_2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2013

This is great property but i wish staff should have been trained to understand international travellers. I am not sure if they don't understand English or they don't wish to understand. I have special diet needs and have to depend on ready to eat food i brought during this visit. I always have tough time letting the person on housekeeping line to explain that i need help to heat up my food for 2 mins in microwave. I used many word like warm up food , heat up .. bla bla but they are either not getting it or don't want to understand. To my surprise they make fun when they are talking with other peers looking at you. It's horrible feeling and experience. I am here till end of this week and I wish this trip comes to an end soon and i go back. I will never recommend this hotel if you don't know local language or need anything more than a room. If you looking for service please stay away.

  • Stayed: July 2013, travelled on business
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Thank singh97531
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2013 via mobile

Five straight years visiting this hotel and each time the service, food, and friendliness gets better! Excellent club benefits,
spa close by and can't say enough about Jenny at the front desk and the friendly help of the concierge .

  • Stayed: July 2013
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Thank bab143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Shanghai Pudong

Address: No.899 Dongfang Road, Pudong, Shanghai 200122, China
Phone Number:
Region: China > Shanghai Region > Shanghai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#79 Business Hotel in Shanghai
#108 Luxury Hotel in Shanghai
#125 Best Value Hotel in Shanghai
Price Range: £68 - £124 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Shanghai Pudong 4*
Number of rooms: 352
Official Description (provided by the hotel):
Located in the Lujiazui Finance and Development Zone in Pudong, the hotel offers easy access to both Pudong International Airport (45 Mins) and Hong Qiao International Airport (35 Mins), just 15 minutes by car to the famous Xintiandi recreation area in the Center of Puxi and only 10 minutes to the Shanghai New International Exhibition Center, 10 minutes to the Bund (Huangpu River), also offers very easy access to Jinqiao Export and Import Zone, Zhangjiang High-Tech Park & Waigaoqiao Free Bonded Area, next to Metro Line #2/4/6/9. The hotel suits for both business and leisure. Savor the experience of staying at one of the preferred hotels in Shanghai. Enjoy the genuine hospitality for which Holiday Inn hotels are world-renowned. Come to enjoy the diversity of Shanghai life by staying in our newly renovated rooms! ... more   less 
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Also Known As:
Holiday Inn Shanghai
Shanghai Holiday Inn

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