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Holiday Inn Shanghai Pudong
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Reviews (615)
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167 - 172 of 615 reviews
Reviewed 7 May 2014

Lovely hotel to be in. Everything here is just right. Staff at reception is friendly and polite. Stayed at 33rd floor. lovely view. Peaceful night sleep on very very soft mattress. Room service was up to the expectations.
Only one thing is to be taken care of is...ladies who look for single man...in lobby, out side hotel or in lifts. Those who enjoy may like them.

Room Tip: Choose room on floor >10th
  • Stayed: September 2013, travelled on business
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Thank bhaveshkpatel2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fiona L, Public Relations Manager at Holiday Inn Shanghai Pudong, responded to this reviewResponded 23 June 2014

Thank you very much for staying at Holiday Inn Shanghai Pudong and taking time to provide us the valuable comments. We are glad to see that you were satisfied with our service. At Holiday Inn hotel, we hope you get more than a warm bed, a clean room and a friendly smile. You get a comfortable hotel where you can sit back, relax, and be yourself. we are looking forward to welcoming you again on your next visit in Shanghai.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2014

I could not get the air temp below 24 degrees in my room.. The hotel manager came to my room and said the hotel was on fresh air mode as cool outside. It was not cool inside. I did not have any windows in my room that would open. He offered to move me to a room with open windows. That would then involve Shanghai air polution and city noise with a window open all night. Bottom line, forget the thermostat on the wall, the hotel controls your room temp. I'm moving to another hotel my next stay and I have been in this hotel 75+ nights over the last two years...so much for customer service...

  • Stayed: May 2014, travelled on business
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Thank paulbob3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fiona L, Public Relations Manager at Holiday Inn Shanghai Pudong, responded to this reviewResponded 23 June 2014

Thank you very much for choosing Holiday Inn Shanghai Pudong and taking your time to share your feedback. Please accept our sincere apology for any inconvenience caused. We would like to assure you that we have communicated your feedback with the concerned department and corrective actions have been taken.Thank you once again for your comments. We look forward to welcoming you back to our hotel again. Thank you!

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Reviewed 4 May 2014

Not quite as ritzy as some of the other IHG offerings near by but does the job perfectly. Comp upgrade on check in with IHG plat amb to an exec room with club benefits. Rooms were large, reasonably modern and very clean.

The buffet breakfast was surprisingly good compared to some other shanghai hotels albeit while eating to so pretty hard core rap tracks. The staff had no idea,was hilarious!

One thing that still bugs me about almost every shanghai hotel is they won't allow the air con to run properly unless it's peak summer. It shouldn't matter what time if year.....if I pay for a hotel including A/C then I expect an A/C no matter what month. Get this sorted & it'd be 4 stars all round.

Overall a good mix of comfort & value if your looking for a good western style hotel close to the maglev station in Pudong.

Room Tip: Ask for 17th floor, club floor if your a member.
  • Stayed: April 2014, travelled on business
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Thank Leigh H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fiona L, Public Relations Manager at Holiday Inn Shanghai Pudong, responded to this reviewResponded 23 June 2014

Thank you so much for your comments; Please accept our sincere apology for any inconvenience caused. We would like to assure you that we have communicated your feedback with the concerned department and corrective actions have been taken.Thank you once again for your comments. We look forward to welcoming you back to our hotel again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 May 2014

Check in: Quick and efficient check in
Room: The rooms are good. Bath is shower and tub, but the tub is little uncomfortable, soft bed.
Service: Hard to day because I stayed only one night. But I found good.
Food: Good variety of food in Breakfast. No complaints
Verdict: Value for the money. Cheaper than other hotels in the same area.

  • Stayed: March 2014, travelled solo
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2  Thank Chandramohan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fiona L, Public Relations Manager at Holiday Inn Shanghai Pudong, responded to this reviewResponded 23 June 2014

Thank you for taking the time to share your valuable feedback with us.We are delighted to know that you enjoyed your stay with us and that our Guestroom made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.Once again, we look forward to your next stay with us and continuous support in the near future.

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Reviewed 27 April 2014

I have been here for 6 night during a Plastic Expo, I found this hotel not cheap for the standard , but the whole Shangai it is expensive , they have a good Gym and also swimming pool ( i haven't seen aniway ) .
The best things is the Flannagan pub downstairs where you can get a drink with friends and also ( if you want) maybe some enjoy with local girls ( very nice and they don't give you any annoing, they only smile and it's up to you ) , the wrong thing is the choiche of food ( at restaurant ) and of drink ( at the Pub ) , very poor .
Breackfast indeed is the best thing , you can get huge quantity and variety of food .
The Hotel staff speak a good english and you will enjoy your staying here , room quite big and confortable .

  • Stayed: April 2014, travelled on business
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Thank Mauro1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fiona L, Public Relations Manager at Holiday Inn Shanghai Pudong, responded to this reviewResponded 3 July 2014

Dear Guest,
Thank you for your stay with us at Holiday Inn Shanghai Pudong. We are pleased to know that you appreciated the location of our hotel, an aspect of our hotel that is preferred by many of our guests. Your encouraging review will help us constantly improve our quality even further as we hope to exceed over and beyond our guest expectations. Thank you again for your feedback and support and we look forward to the pleasure of welcoming you back to the Holiday Inn Shanghai Pudong in the near future.
Sincerely,

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