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“appaling”
2 of 5 bubbles Review of Pacific Hotel

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Pacific Hotel
Ranked #153 of 4,998 Hotels in Shanghai
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328 reviews from our community

Traveller rating
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    144
    106
    22
    13
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Glenwood Springs, CO
Level Contributor
106 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 30 October 2008

We were on a textile tour and our US guide had been to China 32 times. So she knew Shanghai. The hotel is being remodeled so get a room facing the street. I had two different rooms on two different occasions and had no problems. Everything was clean and the rooms were huge. I could walk right out of the hotel across the street to People's Park and never felt unsafe. The breakfast buffet was huge. I loved their fried potatoes....and the tomatoes were very fresh. I also ate some of the regional vegetables and meat. I did not drink the coffee as it was very strong. I loved the stay there. I can still hear the street saxaphone player outside the window......I also had some laundry done for a reasonable price. It came back the same day, folded very neatly and ironed better than I could. I would definitely go back.

  • Liked — Location - close to Shanghai Museum and People's Park
  • Disliked — It took forever to check out at the front desk.
  • Stayed April 2008, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank misha_lover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Australia
1 review
2 of 5 bubbles Reviewed 5 February 2008

On my second stay at this hotel I discovered why it gets some OK reviews and some bad reviews. The room I was given this visit was meant to be the same class as the one I had a month before but there was no comparison. The room had bare floors where the carpert was ripped out. I got a tin of insect spray delivered to my room to deal with the cockroach and bed bugs, the shower was broken, the bed was small. After a night wrapped in my own clothes for protection as I slept and extensive 'negotiations' at front desk I got the room I had last time - '502' - they bumped another person who had booked it. Same price but much larger and included carpet and some light.
At its best this place is passable.
At it's worse it's an experience never to forget. The staff are generally helpful and the 502 cleaner was good but never expect a smile or them to be distracted from their own conversations for your benefit (even if you speak mandarin!) They never say 'xie xie' or 'bu ke qi'. The same company runs Park Hotel which looks much better and is very close - maybe the reject staff end up here.

  • Liked — Leaving
  • Disliked — Staying
  • Stayed January 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank strong_lucky_man
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Pacific Hotel

Property: Pacific Hotel
Address: No.108 Nanjing West Road, Huangpu District, Shanghai 200003, China
Region: China > Shanghai Region > Shanghai > People’s Square
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites
Hotel Style:
#58 Best Value Hotel in Shanghai
#66 Spa Hotel in Shanghai
Price Range (Based on Average Rates): £
Hotel Class:3 star — Pacific Hotel 3*
Number of rooms: 171
Official Description (provided by the hotel):
Pacific Hotel is located at Huangpu District, Shanghai, China. It offers air-conditioned rooms, all of which have room safe, telephone with voice mail, and high-speed Internet access. Some of its amenities include Jinmen Club (spa and beauty salon), badminton and swimming facilities, and complimentary shuttle bus to and from Hongqiao International Airport. While staying here, you can visit some interesting places like The Bund, Oriental Pearl TV Tower, and Shanghai Aquarium. ... more   less 
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Also Known As:
Pacific Hotel Shanghai

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