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“Nothing really wrong with hotel but didn"t really enjoy” 3 of 5 bubbles
Review of New Garden Hotel

New Garden Hotel
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New Garden Hotel
Ranked #1,968 of 4,941 Hotels in Shanghai
israel
Level Contributor
176 reviews
125 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
“Nothing really wrong with hotel but didn"t really enjoy”
3 of 5 bubbles Reviewed 12 October 2013

This hotel is OK. It is 5 minutes walk from the Jewish Centre-(synagogue and kosher meals) and this was its attraction to me. The room is comfortable- the only issue being that there isa shower in bath rather than shower unit--- so unless you are careful you get wet floor etc. Also the internet is charged- not very expensive but should be free these days.
The room i was in was quiet
Also they don't give complimentary water--- maybe if you ask. This is fist time in any hotel in the East that I didn't get free drinking water.
The staff try there best- sometimes there are English speakers on duty and sometimes not.

  • Stayed October 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank kibbutznik_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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37 reviews from our community

Traveller rating
    1
    19
    14
    2
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Any
English first
Philadelphia, USA
Level Contributor
36 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 31 May 2013

Stayed here on business for 3 nights in May 2013, female traveling solo. I found the room to be fine (clean, spacious enough for 1 person), staff to be helpful (English was spotty but they did their best to help), breakfast buffet had decent choices (Western - limited, Chinese and Japanese). Bed not too hard for me, pillows fine. No iron in the room but no problem to borrow. WiFi only in the lobby, but in each room was a computer to use or a cable to connect your own laptop (free). Location was within walkiing distance to the pedestrian mall (many Western restaurant choices), subway station and other shopping. For the price, I would stay here again.

  • Stayed May 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank jaawaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerusalem, Israel
Level Contributor
7 reviews
6 hotel reviews
3 of 5 bubbles Reviewed 6 October 2012

We stayed in the hotel for 3 nights, mainly due to it's location (we are Jewish and the hotel is very near Chabad, which made it very comfortable for Yom Kippur). We felt that, apart from the location, there was nothing in this hotel to make us return to it. The Family room was very small and the feeling was that this is meant to be only for business men. Certainly not recommended for families.

  • Stayed September 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank rubin777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Franklin, Kentucky
Level Contributor
662 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 203 helpful votes
3 of 5 bubbles Reviewed 27 August 2012

I was attending a business meeting in Shanghai and had the opportunity to stay at the New Garden. At times service was complicated due to the lack of English speaking employees. The breakfast staff was outstanding as well as the housekeeping staff.

Majority of the menu Items were Chinese based but the quality was very good (withing walking distance was a row of international restaurants that provided multiple options).

If you need to get to downtown the best route is taxi.

  • Stayed August 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank DrMarc9491
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
singapore
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 13 May 2012

Was in Shanghai last April after absence of over 10 years, stayed in this renovated 3 star hotel which is near to Hongqiao airport and high speed rail station. It's very convenient to nearby Xujiahui where there are many new shopping malls with good clsss restaurants. Room rate comes with ABF which is acceptable but repeatitive throughout my 3 nites stay.
Not much to complain about facilities/cleaniless/concierge. For competitive rate, stay here and
travel around Shanghai where taxis are plentiful especially when you only use room to sleep.

Room Tip: Always ask for non-smoking floor in the land of smokers
See more room tips
  • Stayed April 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank suyt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tel Aviv, Israel
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 13 September 2011

i've stayed in this hotel several times on different occations, it is close to the hongqiao airport which makes its location very attractive. Moreover,it is not in the airport but in a populated area and with a shopping mall at about 15 minutes walk (pearl city).
it is built flat as a 2-3 floors high building not more- the adventage of it is if you are disabled or if it fits your likings, the disadvantage is based in the fact that you have to walk a substantial distance in order to get from the entrance/ reception to your room or to the resturant and so on. Added to the fact that there are no bell boys to assist you with your luggage- it is not the nicest experiance.
service in general is correct and not more, no one will do his utmost to assist you but will answer relevant questions with ease and comfort.
room is poorly decorated and not so clean (run down towels), internet is seperatly paid and expensive- i hate that.
All in all, if you had to be in this specific area and you are budget it is not a terriable choice, however givven any other oppurtunity- i would take it and go elsewhere.

Room Tip: ask for a low floor and to be as close to the entrance as possible, otherwise it's quite a long...
See more room tips
  • Stayed November 2010, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
Thank flyorama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 17 August 2010

This is sort of a hidden hotel in the hongqiao area. I only booked this hotel because I have family members living in hongqiao area. Some cab drivers don't even know this hotel! This is a three star hotel and it serves like a three star.

Overall, it's a different kind of hotel because it is not high rise buildings but a renovated old chinese mansion style architecture. Although online shows that they re-renovated back in 2003, it seems quite used and old. There were a few patches on the carpet, but overall clean.

Recently, subway line 10 was opened and is located approximately 5-10 walk away. However, during out stay, that subway line closes at around 8pm, so we usually only use it to get to the city which was convenient.

The air conditioner was quite loud and the tv remote doesn't work well (works soemtimes and sometimes not). The lobby is cool but once started walking towards the room, it feels stuffy and hot because the place was too big I guess.

It seems like there're many chinese tours staying over. Our first night was quite horrible because the rooms around us were from the same group and those men opened their room door and talked loudly across the hallway while smoking (not sure whether there're smoking and non-smoking rooms). We complained at the front desk the next day and was told that the group of people already checked out. The rest of the stay was fine.

  • Stayed August 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank shinzanmono
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about New Garden Hotel

Property: New Garden Hotel
Address: No.1900 Hongqiao Road, Hongqiao New Development Zone, Shanghai 200336, China
Region: China > Shanghai Region > Shanghai > Gubei / Hongqiao / Minhang
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Restaurant Spa Wheelchair access
Hotel Style:
Ranked #1,968 of 4,941 Hotels in Shanghai
Hotel Class:3 star — New Garden Hotel 3*
Number of rooms: 310
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