I booked for a five night stay in this hotel and actually I am still staying this hotel. Upon arrival, I had a great welcome as the staffs were really pleasant and accommodating. They let me check in as early as 09.00am though I had sent an email to put in my special request. For this I really appreciate their accommodation. As I had an issue with me credit card, I only managed to pay for the full five night stay but they requested fifty percent more. Even though this is not a necessity, I am very disappointed as the hotel actually cancelled my room card after utilizing the paid services in the hotel as I have gone beyond the limit even though I had fully paid for the room. Imagine walking out of the spa unprepared and need to go to the lobby and validate the room card. To my horror!
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