We were disappointed with the hotel. I booked it since it was rated #1 in Shanghai.
The location is definitely inconvenient if you want to tour the city such as the Bund. It is at least a 25 minute ride in the taxi just to go through the tunnel to the other side of the city.
We booked the Mandarin River View room with access to the club lounge. Unlike most club lounges, you can only order alcohol during the two hour cocktail hour or else they will charge you. They were nice in the club lounge, however, the service was so over board that they made you feel uncomfortable.
They offered the house car if you want to go a few blocks one way. The club lounge called for the house car. They said it was available. By the time we went downstairs (less than 5 minutes), they let someone else use the car. The ATM machine in the hotel was broken, we had to use the one in another hotel 15 minutes away. We will not stay here on our next visit.
- Official Description (provided by the hotel):
- Located on the east bank of the Huangpu River, amidst the dramatic skyline of the Lujiazui financial district, Mandarin Oriental Pudong, Shanghai redefines luxury waterfront living in Shanghai. With an unrivaled location, legendary service and world-class facilities, the 362-room hotel and 210 fully serviced executive apartments are poised to become Shanghai's most desirable address. The hotel features 318 spacious guestrooms and 44 suites and is also home to the largest and most expensive Presidential Suite in Shanghai, spanning 788 square metres with a sky garden terrace and magnificent river views. The 210 luxury furnished apartments - from studio to three bedrooms - are Shanghai's only fully serviced riverside residences, and are designed to offer the ultimate in luxury and comfort. Chef Richard Ekkebus of the two-Michelin starred Amber at The Landmark Mandarin Oriental, Hong Kong, will preside at the hotel's Fifty 8° Grill, and Shanghainese celebrity chef Tony Lu will be at the helm of Chinese restaurant Yong Yi Ting. All-day kitchen Zest, Qi Bar, Riviera Lobby Lounge and The Mandarin Cake Shop complete the essential dining options for business and leisure. The Spa at Mandarin Oriental Pudong, Shanghai offers guests Mandarin Oriental's renowned signature therapies and advanced beauty and holistic wellness treatments within a soothing Zen oasis. Additional recreational facilities at Mandarin Oriental Pudong, Shanghai include a fully equipped Fitness & Wellness Centre with a Kinesis wall and Maya Fit virtual trainers; a 25-metre indoor swimming pool; and a thermal bathing facility. The hotel is also perfectly placed for exclusive meetings and conferences in Shanghai. A selection of multi-functional event spaces includes a Grand Ballroom hosting 500 guests, an Oriental Ballroom for 250 guests, plus eight versatile meeting rooms. ... more less
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