We chose the J.J. Metropole Hotel mostly because of its location and stayed there for 8 nights (check-in: July, 6 2013). This historic hotel (1930s architecture) is located at the junction of Fuzhou and Jiangxi Roads and is a 5-minute walk from The Bund and the shopping belt of Nanjing Road. People's Square is a 20-minute walk away, East Nanjing Road metro station is a 10-minute walk away.
The hotel is a piece of history and part of heritage trail in modern Shanghai. It was built in 1930 by Mr Saxon, the chairman of the Jewish Federation, as a birthday present for his favorite daughter. The Art Deco Lobby exudes old-world charm with gilded spiral stairs; original, intricately carved pillars; and a revolving lobby door. A few original lamps from the 1930s and several ornately carved pillars are from the original architecture.
No doubt the Hotel “first-impression” areas, Lobby and Lobby Bar, are really “impressive”. But don't be fooled by first impression it goes downhill when you get out of the lifts on allocated floor! Hotel’s website and poster advertisements say that “guestrooms come in a variety of styles including some with Victorian décor (!) and others with teak furnishings”. Our Standard Twin Room # 414 on the fourth floor, with view over the next building wall, was very dated and a bit crappy: carpeting old and stained; furniture almost threadbare; the beds rather hard. It looks like nobody pay attention to customer’s requests: we asked for the standard double room (with “no smoking” option) and somehow got standard twin room (with ashtray on the table). I am aware that hotel advertising is a highly competitive area, as every hotel wants to capture the attention (and the money) of leisure travelers but it must be at least truthful and non-deceptive.
Honestly the J.J. Metropole Hotel reminded me the hotel service in my own country in post-Soviet period. The staff is not smiling at all… and problem is not because they barely speak English. Whenever you talk to them and ask them it makes you feel like you interrupt them from doing some “extremely important” task. It’s obvious… smiling, happy staff is one of management's most important assets in the hospitality industry. Excellent communication is a vital issue…, because customers are paying not only for the product – the food, the room or the facilities – they are also paying for the service. And service is just as much about communication as it is about skill…
To be fair house-keeping is good and rooms are featuring all necessary amenities like air-conditioning, TVs, freezer mini-bar. There are tea/coffee facilities. Complimentary Internet is evaluable in the ground floor, and additional surcharge applies for high-speed Internet access for use in the room.
A credit card is required to secure your reservation and during check in full deposit will be charged (!). This is standard operation procedure for majority hotels in China.
One thing is true for this hotel; it represents value for money and one of the cheapest in Huangpu District. We paid 2,569.60 Chinese Yuan ( = US$420.00) for 8 nights including service charge (10%). So, “if you are just looking for a bed to sleep in so you can maximise your shopping and sight-seeing it will do the job”…
- Official Description (provided by the hotel):
- OPEN again! This beautiful art deco hotel opened in 1934 designed by the famous Palmer & Turner and developed by Victor Sassoon as sister to the Cathay (Peace): we are so excited to announce its rebirth, reborn and reopen again after the massive renovation by Hirsch Bedner Associates. This iconic & historic Metropole hotel opens as the flag ship of the new Jinjiang MetroPolo mid-scale Hotel brand (already 40+ in China). This hotel is in our "Classiq" series meaning both boutique & historic along with 7 others open in the Shanghai chain. Location: almost perfect for shopping, culture, site seeing and entertainment. 14 floors, 126 chic modern art deco rooms: 8 elegant suites: 2 terrace suites with Pudong skyline views. Do I hear you say party? The brands signature plush bedding features fresh white duvets & crisp linens. Sleep deep-work smart. Shanghai Garden Restaurant serving local cuisine. EVES lobby bar with international nibbles and a full bar of adult beverages to relax. A couple of small meeting rooms; a fitness center inside the iconic & infamous American Bar of old to recharge. Eats-meats-west-buffet-breakfast to revive; FREE Evening Social at the back of ground floor restaurant daily to rekindle Afternoon Tea, lunch & dinner to refresh. Attentive staff-distinctive decor-delight your senses-inspire your imagination. Artists for life-your life! ... more less
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- Also Known As:
- Shanghai Metropole Hotel
- Metropole Hotel Shanghai