We arrived at the hotel at the end of a quite exhausting holiday. Our first problem was that having booked a twin we went to the room to find it was s double. As we are 2 female family members this was just not acceptable. Back to reception , where no one spoke enough English to be able to understand the problem . (As I speak no Chinese at all I ought not to complain about that. ) They only suggestion was that I use the internet to contsct the company through which I had booked. It took a lot of time and, I admit a lot of shouting before a manager arrived and did resolve the problem, not only providing a twin room, but upgrading us to a lovely huge room with the most incredible view acrooss the river. We had the whole Shanghai skyline in frony of us. Superb.
in general the hotel looked very tired. They are not really geared up for European tourists, but seem to specialise in weddings and conferences. The food was ............... better not to say. However, if I ever go back to Shanghai , and I could have a room with that view, I might stay there again.
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- Also Known As:
- The Seagull On Bund Hotel