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“a bit tired”

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The Seagull on the Bund Hotel
Ranked #177 of 5,082 Hotels in Shanghai
Manchester, United Kingdom
Level 4 Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“a bit tired”
Reviewed 28 May 2014

We arrived at the hotel at the end of a quite exhausting holiday. Our first problem was that having booked a twin we went to the room to find it was s double. As we are 2 female family members this was just not acceptable. Back to reception , where no one spoke enough English to be able to understand the problem . (As I speak no Chinese at all I ought not to complain about that. ) They only suggestion was that I use the internet to contsct the company through which I had booked. It took a lot of time and, I admit a lot of shouting before a manager arrived and did resolve the problem, not only providing a twin room, but upgrading us to a lovely huge room with the most incredible view acrooss the river. We had the whole Shanghai skyline in frony of us. Superb.
in general the hotel looked very tired. They are not really geared up for European tourists, but seem to specialise in weddings and conferences. The food was ............... better not to say. However, if I ever go back to Shanghai , and I could have a room with that view, I might stay there again.

Room Tip: Must have river view
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank djack43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Kincumber, Australia
Level 6 Contributor
100 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 27 May 2014

As always, I chose my hotel --- for the last two days of our Cruise Holiday from Sydney to Beijing, with a few days in Beijing and finally Shanghai before we flew home - from Tripadvisor reviews. We are Australian oldies, who have travelled all our lives, and we just love old hotels. We viewed the Seagull from the Bund when we visited Shanghai for a day of our cruise - and just knew we had picked well. We booked a front room with a window - Tripadvisor advice. I had done all our booking online, with a company who really made the whole land trip as easy as possible and suited to our needs. Arriving at the Seagull late in the afternoon we were so impressed with the beautiful foyer, lovely staircase, beautiful flower arrangements and went straight to our room. The lights on the Bund were just coming on and the whole river scene was there for us. Loved the decor of the room, loved the restaurant also overlooking the river. We did find the staff a little cool except for one bellboy! Waiting outside the lift with our bags on the morning of departure this lad was a delight to talk to -- didn't mind the wait for the lift. Little touches, like the hand-towels in the bathroom spelling out the name of the hotel, which was also in the sand at the front lifts -- for cigarettes I imagine -- well, we stay at modern hotels often, but this one was so special. Thank you, Seagull, for an experience we thoroughly enjoyed and appreciated on our last night in China.

Room Tip: Overlooking the river!
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  • Stayed July 2013, travelled as a couple
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Helpful?
1 Thank febenine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
herts
Level 4 Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 5 May 2014

We were put in this hotel,having been informed at the last minute that our original booking for the Panorama on the bund was cancelled.The reason given was that the Panorama was closed for health and safety reasons,now this hotel is dead opposite,and there didn't appear to be anything wrong with the building,who knows.The Seagull looks like a 1930's building,Art Deco in style inside,with decorative glass panels inside,lots of marble etc,but it is looking a bit tired.The staff,I found to be very abrupt,not rude.A word of warning,in China it appears to be a rule that you must leave either a credit card imprint,or a cash deposit,in case you run off without paying for items like the mini-bar,or phone calls,in another hotel the deposit was more than the room cost,and they emptied the mini-bar when we said we wouldn't be using it.Another problem here was,we asked to change some money up,that was not possible,and we were directed to go to the bank(on A Sunday morning)fortunately they were open.The buffet breakfast here was the most awful I have ever encountered,I know the chinese eat some weird and wonderful things,but the quality here was atrocious,so coffee and toast was the order of the day,everyday.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cabmanHerts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 April 2014

Spent One night here during my short trip in Shanghai.

The Hotel give the old Shanghai feel. especially the bed decor, I only seem it on TV, I stayed in executive floor, the hotel information sheet said there is a club lounge, however when I ask for direction, the receptionist informed me they don't have it at all..

However, it was still a very good stay. enjoyed the perfect location and the food around hotel.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sarah_Dai2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maastricht, The Netherlands
Level 3 Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 21 April 2014 via mobile

Stayed here 2 nights in april 2014. The room was not well cleaned, found some half finished cup of tea and a used toothbrush, so the room was not cleaned well or maybe someone used it for a short while. When trying to score a drink it came to a disappointment since the lobby bar shut down at 9 pm. No information whatsoever about this. Breakfast was ok for chinese standards. The view from the river view room was nice and the bund is of walking distance.

Stayed April 2014, travelled on business
Helpful?
3 Thank Jaap W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bayeux, France
Level 1 Contributor
2 reviews
Reviewed 13 April 2014

Spent one night here while passing through Shanghai.

Perfect location - nice walk along the Bund and some good restaurants nearby

Will stay here on my next trip!

The room was not very large but had all I needed

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ciaran N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vicki C, Director of Sales at The Seagull on the Bund Hotel, responded to this review, 14 April 2014
Thank you for staying at The Seagull on the Bund Shanghai. We are delighted that the hotel met with your expectations. We hope to serve you again on your next visit to Shanghai.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beijing, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 April 2014

Location wise, if you book the 'river view room', then you will have a rewarding view over the Bund. The room size is generous, and the fruit basket sent to the room was a nice touch. However, the noise coming from the cruise on the river was seriously too loud. I stayed on the 10F and could hear clearly the honking, the traffic, everything.... And only Chinese channels on TV.

No complimentary wifi in room in this day and age is a big joke. I found it is ridiculous to see that guests have to use wifi in the lobby or pay extortionate amount of fee for internet access.

Also while i was forced to use the wifi downstairs, i overheard an italian guest asked the concierge for the best pizza in shanghai, and the guy just sent the guest to Pizzahut, which clearly not the best pizza. The concierge should have more local knowledge than that, otherwise whats the point of keeping them there.

  • Stayed March 2014, travelled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bridgetoid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vicki C, Director of Sales at The Seagull on the Bund Hotel, responded to this review, 3 April 2014
Thank you for choosing The Seagull on the Bund and your comment! We will strengthen the rectification of the quality of service, and strive to provide guests with quality service and experience. We look forward to having an opportunity to serve you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Seagull on the Bund Hotel

Property: The Seagull on the Bund Hotel
Address: No.60 Huangpu Road, Hongkou District, Shanghai 200080, China
Region: China > Shanghai Region > Shanghai > Hongkou , The North Bund
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#88 Best Value Hotel in Shanghai
#153 Luxury Hotel in Shanghai
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Seagull on the Bund Hotel 4*
Number of rooms: 149
Reservation Options:
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Also Known As:
The Seagull On Bund Hotel

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