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“Luxury and comfortable stay” 5 of 5 bubbles
Review of Crowne Plaza Shanghai Pudong

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Crowne Plaza Shanghai Pudong
Ranked #80 of 4,966 Hotels in Shanghai
Certificate of Excellence
Kuala Lumpur, Malaysia
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Luxury and comfortable stay”
5 of 5 bubbles Reviewed 14 January 2012

Check-In
Friendly and efficient. Since I am a PriorityClub platinum card member, my room was upgraded. It would be better if this was done automatically without me asking for it.

Room
Spacious, clean and comfortable. That is everything you can expect from Crowne Plaza. The room comes with 2 big windows (ceiling to floor) which offers a 180 degree view of Putong area. Although there is no breathing taking view, it still gives you an idea how Putong looks like.

The room comes with individual temperature control. You can easily adjust the room temperature to your own preference.

Bathroom is clean and provides all standard bathroom amenities. Most of the toiletries are jasmine flavour. If you like Jasmine, it could be a plus for you. As usual, there is coffee and tea making facility in the room. Oh .... there is a Jasmine tea bag there too.

It also offers a good range of international channels. I think it is time for the hotel to upgrade the TV to LCD/Plasma TV.

The hotel also provides daily "fruit basket": an apple, a orange and a banana! Wish the hotel can be a bit generous in the future. Some one suggests 5 portion of fruits and vegie a day to keep us healthy!

Location
The hotel is a good 5 minutes walk from the nearest subway station, HangJin Road (航津路). A RBM5 ticket will take you to Shanghai downtown where all the happenings are, it takes about 50mins. The hotel also provides shuttle services to Shanghai downtown and some others nearby area. The service starts at 9am and the last shuttle back to the hotel is around 10pm. For those who likes to see the city without going underground or taking a taxi, the shuttle is a very good option. Shanghai is a busy metropolitan, personally I don't like to stay in downtown area.

The hotel is serving a lot of international airlines crews. Every morning, there a lot of crew members who will take the shuttle to nearby Yatai market (or they call it underground market, it is literally underground, nothing malicious about the market!) where you can find a lot of good deals. I am not encouraging anyone one to buy counterfeit, there are a lot more things to buy from Yatai market. I bought a beautiful teaset for RBM70, check out the photo. Check with those crew members and they may point you to some stores which offer better quality and price. Please bargain. The final price can be 20% to 30% of the initial price!!

Health Club
A well equipped gym. Plus point, the hotel provides yoga classes at RMB100 per class. For those who does not want to miss your yoga routine, just sign up for the class.

General
It was a very pleasant stay. I would strongly recommend this hotel to those who prefers luxurious services and room. You will get the high service standard provided by Crowne Plaza without a big hole in your pocket. This hotel is great to me although it is a bit away from the city centre. The shuttle and subway solves all the transportation problems.

  • Stayed December 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KKeh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review, 30 January 2012
Dear KKeh,

Thank you for sharing your favorable comments about our hotel’s facilities and service on TripAdvisor.

We appreciate it very much, sharing your comments with all related departments.

Thanks again for the detailed commentary, that should inspire others, and we look forward to welcoming you back soon.



Michael Beechey
General Manager | Crowne Plaza Shanghai Pudong
Michael.beechey@ihg.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

309 reviews from our community

Traveller rating
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    36
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Dubai
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 18 December 2011

Nice hotel by Chinese standards but isolated from the city. Metro is nearby if you're inclined to share your personal space with 100000 other people. Otherwise Taxi's about 40mins from the French concession @ about 180RMB.

Good gym, reasonable bar and room service is pretty good.

  • Stayed December 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank philfamdxb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review, 21 December 2011
Dear philfamdxb,

Thank you for sharing you’re your Stay experience with us here at the Crowne Plaza Shanghai Pudong.

As the hotel is located in the middle of the Waigaoqiao Free Trade Zone you are correct to acknowledge that we are primarily a destination hotel for business travelers. To meet the expectations of those whose travels lead them downtown. A complimentary shuttle service to two major areas is available for our guest to enjoy.

Your comments have been shared with my Team , and we are continually striving to meet each guest expectation during their stay with us.

In closing I would again like to thank you for your Comments, and My Team and I look forward to welcoming you back to The Crowne Plaza Shanghai Pudong , upon your next visit to Shanghai.


Michael Beechey
General Manager | Crowne Plaza Shanghai Pudong
Michael.beechey@ihg.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wetteren, Belgium
Level Contributor
46 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 30 November 2011

Hotel Staff very friendly and helpfull, breakfast delicious, clean room and very quit during night.

  • Stayed November 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Filip_De_Mulder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Crowne Plaza Shanghai Pudong, responded to this review, 5 December 2011
Dear Filip_De_Mulder,

Thank you for sharing your favorable comments about our hotel on Tripadvisor.

We appreciate it very much and we have also shared your comments with all appropriate departments and staffs.

We look forward to exceeding your expectations again sometime soon.



Michael Beechey
General Manager | Crowne Plaza Shanghai Pudong
Michael.beechey@ihg.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Offaly
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 28 November 2011

I arrived at this hotel just after 9am on a Sunday morning. Before I left, I had requested that my room be available for that time after a long flight from Heathrow, so I was very grateful that it was ready. Staff were very pleasant. Breakfasts had more than enough to get you ready for the day ahead. The rooms were very nice and comfortable. I didn't go exploring in the evening as this hotel is very close to the Free Trade Zone, which was perfect for work. I only stayed 3 nights before I flew to Korea. Perfect hotel for business.

Room Tip: Try to get higher floors otherwise you will be woken up at 5am with all drivers using their horns qu...
See more room tips
  • Stayed October 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Rojo71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Crowne Plaza Shanghai Pudong, responded to this review, 29 November 2011
Dear Rojo71,

Thank you for sharing your favorable comments about our hotel on Tripadvisor.

We appreciate it very much and we have shared your comments with all appropriate departments and staff.

We look forward to welcoming you back to the hotel in the future.



Michael Beechey
General Manager | Crowne Plaza Shanghai Pudong
Michael.beechey@ihg.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 15 November 2011

I traveled to Shanghai on work, and stayed here. The Hotel staff was very friendly and was able to help me in finding locations in China, translate directions to Chinese and recommend local attractions and shopping places. Hotel has a complimentary shuttle service to nearby supermarket and shopping places.

The room was very clean and a large king sized bed was provided with a very large LCD TV. There was standard hotel accessories such as iron box, electric kettle, ice bucket and a refrigerator. The view from the 15th floor was great and I could see lot of ships near the ports. Breakfast and WiFi were complimentary and it was appreciated.

The breakfast spread was massive with lots of variety (Chinese, American, Japanese). Extremely satisfying. However, there is no change in menu from one day to another.

The hotel location was convenient only if you have business work in the Wai Gao Qiao export processing zone. The main tourist attractions of Shanghai are in the east of Shanghai and is a good 30-40 min drive away.

Overall, I recommend this hotel for business. Due to location, I do not recommend this for tourism.

  • Stayed July 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ksvivek1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Crowne Plaza Shanghai Pudong, responded to this review, 16 November 2011
Dear Ksvivek1975,

Thank you for sharing your favorable comments about our hotel’s facilities and service on TripAdvisor.

We appreciate it very much and we have also shared your comments with all appropriate departments.

As the hotel is located in the middle of the Waigaoqiao Free Trade Zone you are correct to acknowledge that we are primarily a destination hotel for business travelers. To meet expectations of those who like to get downtown we do offer a complimentary shuttle service and the Metro station is only 10 mins walk from the hotel and this alleviates some of the concerns guests may have.

Thanks again for the detailed commentary and we look forward to exceeding your expectations again sometime soon.



Michael Beechey
General Manager | Crowne Plaza Shanghai Pudong
Michael.beechey@ihg.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 11 November 2011

crowne plaza located in pudog business district of is a good reasonalbe stay in shanghai.
v good reception and wonderful lounge. also v good breakfast
rooms spacious and bathrroms v luxurious. location a little away from the tv tower and shopping but easily approchable by cabs.
over all a good hotel worth value of money spent.

  • Stayed September 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank vishalsheth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Crowne Plaza Shanghai Pudong, responded to this review, 16 November 2011
Dear Vishalsheth,


Thank you for sharing your favorable comments about our hotel on Tripadvisor.

We appreciate it very much and be assured we will share your comments with the staff.

We look forward to welcoming you back to the hotel.



Michael Beechey
General Manager | Crowne Plaza Shanghai Pudong
Michael.beechey@ihg.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Zealand
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 28 September 2011

I booked myself in at the club room level 6 months in advance to take advantage of the very good Internet rate. It was only when I checked in that I realized that this was no where near the pudong expo centre and woud require a 30 - 45 minute taxi ride each way. It is also a distance from any of Shanghais attractions. Eating outside of the hotel is also very limited as it caters to the locals and language is definitely a challenge. The hotel however is lovely, yes the card access to the lift drives you nuts but the staff at the hotel are very helpful and always greet you with a smile! Breakfast can be a bit boring as there are the same options every day not eve the yoghurt flavors change. The bed is very comfortable and the is wifi access in the lobby or club lounge . I would recommend this hotel for business.

  • Stayed September 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank lms1210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Crowne Plaza Shanghai Pudong, responded to this review, 8 October 2011
Dear lms1210,

Thank you for sharing your helpful comments with us.

I greatly appreciate that you have taken the time to comment and you can be assured we will work to improve in the areas you have mentioned. Please don’t hesitate to be in touch if there is anything I can do to facilitate your next visit to Shanghai.

Go the mighty All Blacks for a great win in the 2011 World Cup!


Michael Beechey
General Manager | Crowne Plaza Shanghai Pudong
michael.beechey@ihg.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Shanghai Pudong

Property: Crowne Plaza Shanghai Pudong
Address: No.1000 Yanggao North Road, Pudong New District | Near China (Shanghai) Pilot Free Trade Zone Gate 3, Shanghai 200137, China
Phone Number:
Region: China > Shanghai Region > Shanghai > Waigaoqiao
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Best Value Hotel in Shanghai
#60 Business Hotel in Shanghai
#76 Luxury Hotel in Shanghai
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Crowne Plaza Shanghai Pudong 4.5*
Number of rooms: 388
Official Description (provided by the hotel):
Crowne Plaza Shanghai Pudong is an upscale business hotel that truly understands and fulfills the needs of the frequent traveler. Located in the CBD of China (Shanghai) Pilot Free Trade Zone in the New Area of Pudong, east of Shanghai. The hotel is easy access to the Pilot Free Trade Zone Administration, Waigaoqiao International Exhibition and Trading Center for Wine & Beverage, SUNLAND Waigaoqiao International Ecological Port City. Enjoying the stunning views of whole Pilot Free Trade Zone with our extensive Club Lounge. Just 35 minutes drive from Shanghai Pudong International Airport and Shanghai Hongqiao International Airport, we are an excellent support base for business travelers. Hangjin Road subway station is 10 minutes' walk away, with easy connections into Shanghai city centre. Also just 10 minutes by driving to Golf Course, Rugby Club and Bingjiang River ParkWe offer not only a comprehensive range of meeting services and comfortable rooms, but also attractive leisure and entertainment facilities to refresh yourself after a hard day’s work. To ensure your event is a success, we offer on and off-site catering and a fully professional meetings support team. Whether on business or pleasure, Crowne Plaza Shanghai Pudong is the right choice when TRAVELING FOR SUCCESS. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Agoda, Hotels.com, Travel Republic (UK), Odigeo, Southall Travel, Expedia and Ctrip TA so you can book your Crowne Plaza Shanghai Pudong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Shanghai Pudong Hotel Shanghai
Shanghai Crowne Plaza

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