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“Dissapointing”

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Salvo Hotel Shanghai
Ranked #393 of 5,138 Hotels in Shanghai
Reviewed 24 May 2014

We were promised a room for 2 adults and 1 child. We got a room with a queen bed and an uncomfortable couch.

Upon check in they had us go to a top floor (the executive check-in or something of that nature) where they engaged in high pressure sales tactics and eventually laughed at me--seriously--when I insisted that we had reserved beds for 3 (this was on our reservation conformation and receipt)--they wanted us to pay much much more to get what we had reserved. We were tired and took what what they offered.

After we settled in we went down to ask for a recommendation for dinner. After someone arrived to talk to us they had only one option and were dismissive when we asked for more. We went there and no one spoke English. We pointed at things on the menu and got a best OK food (we DO eat what Chinese friends tell us is authentic Chinese food on a regular basis).

The next day I complained about our room because the couch was very uncomfortable for our child. They would not address the complaint and told us to contact the travel agent. We were only there for 1 more day so I did not want to take the time. At breakfast they insisted that our 10 year old was an adult and made us pay the full adult amount for him to eat. They have a height requirement not an age requirement for children.

For some reason we decided to take a tour of shanghai and used the desk to book another company to take us on a tour. They rushed us through the tour and when we asked questions they offered repetitive responses. The tour guide was unfriendly.

I really hope there is a better place than this. We had such a bad impression of Shanghai--one that we have not received in any other place. We travel quite a bit and this is honestly the worst experience I have had.

  • Stayed: June 2013, travelled with family
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Thank jsn11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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86 - 92 of 834 reviews

Reviewed 23 May 2014

We booked a family room which had 2 sections for the 3 of us. We got a high level floor - 30th with the reception done for our floor in 31st floor - which is the highest floor of this hotel. Our stay was pleasant and as expected - no surprises.

The room has free in-room wired internet but WI-FI costs. Thew free WI-FI in the lobby is also very slow so I had regrets not bringing a wi-fi router which could be useful across our trip in China using the wired internet spots in hotel rooms.

Room Tip: If you are 3 and beyond, book the family room. Also bring an internet router to use the free wired i...
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  • Stayed: April 2014, travelled with family
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Thank Fun-trvl64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2014

Good location, lovely room but a bit dark & gloomy in the sitting area but well equipped. Now problem with Wifi connection. Bathroom (wet room) with a corner bath was very good & well equipped but could have been better cleaned. Snacks in Bar area & Breakfast were very good but Chinese meal was not as good as others we had during the rest of our stay in China. The staff were very helpful, even though their English was sometimes poor, we always managed to get across what we needed. Enjoyed our stay.

  • Stayed: April 2014, travelled as a couple
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Thank Josephine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2014

This hotel was in a good position, but the rooms are very dark and dated. Shower facility very cramped. WiFi abysmal.

Service/attitude was poor, with little English spoken.

Titan Group Chinese meal (floor 3) was very poor quality with bad service, but snack bar (floor 31) reasonable. Breakfast good. Room service very expensive.

Room Tip: Choose a high room to get a good view and avoid street noise
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  • Stayed: May 2014, travelled as a couple
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1  Thank Machiavelli2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2014

Good location , can walk most places - about 15-20 min walk to the subway tho, which is okay in May when the weather is cool but would be too hot in the summer. The wifi was supposed to be free but didn't work well at all - Way too many problems with connecting to it. Only in the lobby did it ever work out good. The breakfast in the morning was good.

Room Tip: Get a high floor
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  • Stayed: May 2014, travelled with family
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Thank Traveltop8282
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2014 via mobile

First time in Shanghai and stayed at Salvo Hotel. Had a suite with great views, rooms were huge and lots of rooms and amenities. Very clean and quite, although up in 21st floor you can still hear the street sounds a bit. Location was 5 minutes walk to Nanjing Road and to the subway. Lots of restaurants and local shops around. Walk to the Bund and shopping is 10mins tops. The hotel has breakfast and it was ok..same selection every day but sufficient to start the day. People hardly speak English but you can get by easily with the English signage on the subway and stores. We went to old town for shopping and the the local area across the river for even better bargain. Would love to be back and stay at the Salvo again.

Stayed: April 2014, travelled with friends
Thank Earlsf211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 May 2014

Reception and bar area very inviting on arrival,rooms very dark and basic and bathrooms dark and need updating.good position for getting around.very dissapointing!free bottled water in rooms daily,bed were very hard and pillows very soft,towels looked grubby.

  • Stayed: May 2014
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Thank she00123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Salvo Hotel Shanghai

Address: No.339 Guangdong Road, Huangpu District, Shanghai 200001, China
Region: China > Shanghai Region > Shanghai > People’s Square
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#221 Luxury Hotel in Shanghai
#268 Best Value Hotel in Shanghai
Price Range: £47 - £67 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Salvo Hotel Shanghai 4*
Number of rooms: 594
Reservation Options:
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Also Known As:
Salvo Hotel Zhongfu Shifuhui

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