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Salvo Hotel Shanghai
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Reviews (837)
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Reviewed 24 May 2014

We were promised a room for 2 adults and 1 child. We got a room with a queen bed and an uncomfortable couch.

Upon check in they had us go to a top floor (the executive check-in or something of that nature) where they engaged in high pressure sales tactics and eventually laughed at me--seriously--when I insisted that we had reserved beds for 3 (this was on our reservation conformation and receipt)--they wanted us to pay much much more to get what we had reserved. We were tired and took what what they offered.

After we settled in we went down to ask for a recommendation for dinner. After someone arrived to talk to us they had only one option and were dismissive when we asked for more. We went there and no one spoke English. We pointed at things on the menu and got a best OK food (we DO eat what Chinese friends tell us is authentic Chinese food on a regular basis).

The next day I complained about our room because the couch was very uncomfortable for our child. They would not address the complaint and told us to contact the travel agent. We were only there for 1 more day so I did not want to take the time. At breakfast they insisted that our 10 year old was an adult and made us pay the full adult amount for him to eat. They have a height requirement not an age requirement for children.

For some reason we decided to take a tour of shanghai and used the desk to book another company to take us on a tour. They rushed us through the tour and when we asked questions they offered repetitive responses. The tour guide was unfriendly.

I really hope there is a better place than this. We had such a bad impression of Shanghai--one that we have not received in any other place. We travel quite a bit and this is honestly the worst experience I have had.

  • Stayed: June 2013, travelled with family
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Thank jsn11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2014

We booked a family room which had 2 sections for the 3 of us. We got a high level floor - 30th with the reception done for our floor in 31st floor - which is the highest floor of this hotel. Our stay was pleasant and as expected - no surprises.

The room has free in-room wired internet but WI-FI costs. Thew free WI-FI in the lobby is also very slow so I had regrets not bringing a wi-fi router which could be useful across our trip in China using the wired internet spots in hotel rooms.

Room Tip: If you are 3 and beyond, book the family room. Also bring an internet router to use the free wired internet spot in the room.
  • Stayed: April 2014, travelled with family
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Thank Fun-trvl64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2014

Good location, lovely room but a bit dark & gloomy in the sitting area but well equipped. Now problem with Wifi connection. Bathroom (wet room) with a corner bath was very good & well equipped but could have been better cleaned. Snacks in Bar area & Breakfast were very good but Chinese meal was not as good as others we had during the rest of our stay in China. The staff were very helpful, even though their English was sometimes poor, we always managed to get across what we needed. Enjoyed our stay.

  • Stayed: April 2014, travelled as a couple
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Thank Josephine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2014

This hotel was in a good position, but the rooms are very dark and dated. Shower facility very cramped. WiFi abysmal.

Service/attitude was poor, with little English spoken.

Titan Group Chinese meal (floor 3) was very poor quality with bad service, but snack bar (floor 31) reasonable. Breakfast good. Room service very expensive.

Room Tip: Choose a high room to get a good view and avoid street noise
  • Stayed: May 2014, travelled as a couple
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1  Thank Machiavelli2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2014

Good location , can walk most places - about 15-20 min walk to the subway tho, which is okay in May when the weather is cool but would be too hot in the summer. The wifi was supposed to be free but didn't work well at all - Way too many problems with connecting to it. Only in the lobby did it ever work out good. The breakfast in the morning was good.

Room Tip: Get a high floor
  • Stayed: May 2014, travelled with family
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Thank Traveltop8282
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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