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“Great location, poor hotel”

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Seventh Heaven Hotel
Ranked #157 of 5,069 Hotels in Shanghai
Madison, Wisconsin
Level 3 Contributor
14 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great location, poor hotel”
Reviewed 27 June 2014 via mobile

The location of this hotel is great. Right on the heart of everything! You look out the window and feel like you are staying in Times square. It is also in between two major metro stops.

The "old charm" of the building is fun, feels like a European boutique hotel. We stayed in a family suite and my daughter like having get own room.

That is where the good stuff ends though.

The room is dirty. Deep dirt, grime, dust, ware and tear etc. There are stains on the walls, water marks on the ceiling. The molding around some of the window panes was crumbling. The grout in the bathroom was disgusting, as was the shower head. I killed several small bugs during our stay. There was also mold on the shower curtain....which they did replace right away when asked.

The breakfast buffet is really small and had little variety. About 6 hot dishes, bread to make toast and a pot of rice. No juice or fruit.

There is tv and internet, but no English speaking channels.

Very little closet or drawer space, so all three of us lived out of our suit cases.

Although we loved the location, we would not stay here again

Stayed June 2014, travelled with family
Helpful?
2 Thank Wisconsinfamily14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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336 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Zlín, Zlinsky Kraj, Czech Republic
2 reviews
Reviewed 13 June 2014

stayed there for 7 nights. complained that the wifi wasnt working. needed wifi so badly bc we were there for a conference, staff brought a router to our room and make sure the internet works properly!

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank czfny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level 3 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 May 2014

The USP of the Hotel is its location! Right in the middle of the Pedestrian street (East Nanjing Road) and within walking distance from the Bund, it is an ideal haven for any tourist who likes the hustle-bustle of the city. Friendly English knowing staff at the reception was an added advantage.
The rooms though small are cozy and for us who were out for most of the day, it provided a good retreat for the night.
The breakfast could definitely have better!! Also there should be more tables available for the guests for breakfast and sufficient cutlery should be provided.

Room Tip: Choose a room on the higher floor, and not close to the elevator
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank NitKot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mandaluyong, Philippines
Level 3 Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 13 May 2014

The hotel is right at the middle of Nanjing Road (Shopping Haven of Shanghai).
It is on the 7th floor of GIORDANO store.
Right in front of the hotel is the CITY SIGHTSEEING BUS. The best way to tour shanghai!
Comfy and clean beds with bathtub!
The only problem in this hotel is their terrible breakfast.
However, it is no biggie since the location is still the best!

Room Tip: Choose a room higher than the 7th floor (lobby) since the cabaret is located at the 7th floor.
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank aTouristLawyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Annemasse France
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 May 2014

If location is your priority, then this hotel is located right on East Nanjing Road. This is the main shopping strip and takes you to bank of the river where all those extraordinary buildings can be seen.
If having breakfast in the hotel is also important, I do not recommend it. Apart from toast, butter and jam, nothing else for Westerner's taste buds. Even the asian dishes are ordinary. Fruit juice is cordial, was going to have coffee until I poured the ??milk??. Did not drink it.
In light of the extremely competitve rates, my recommendation is stay at the hotel, but have breakfast somewhere else. Still be cheap.

Room Tip: Ask for the top floor thus ensuring peace and quiet. If non smoker make sure to specify non smoking...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank afroidev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beijing
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 April 2014

The room was nice but the breakfast was terrible. We stayed in a family room. It was nice and had a suite. Couldn't have a bath though because the stopper wouldn't work. The breakfast was disgusting and inedible. We didn't bother going to breakfast the second day.

Room Tip: The family room is nice. It has a suite
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Katie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila, Philippines
Level 3 Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 23 April 2014

We stayed in this hotel for 4 nights. The location is very nice since it is along East Nanjing Road. So near from shopping, fastfood and metro stations. The room and service need some improvement. Money spent for this hotel is worth it.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nlroxas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Seventh Heaven Hotel

Property: Seventh Heaven Hotel
Address: No.627 East Nanjing Road, Shanghai 200001, China
Region: China > Shanghai Region > Shanghai > People’s Square
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#9 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): £
Hotel Class:3 star — Seventh Heaven Hotel 3*
Number of rooms: 59
Reservation Options:
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Also Known As:
Seventh Heaven Shanghai

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