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“Fantastic Service at Allure French Restaurant Le Royal Meridien Shanghai”

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Le Royal Meridien Shanghai
Ranked #37 of 5,159 Hotels in Shanghai
Certificate of Excellence
Reviewed 9 March 2014

My partner and Recently booked a celebration dinner at the Allure French Restaurant at the Le Royal Meridien Shanghai. The food was excellent and the staff made the whole evening a fabulous experience. This was the first time that we had been to a restaurant serving French cuisine in China, but we were not disappointed! The standard of service at SPG Hotels generally is good, I've been an SPG member now for 5 years and visited many restaurants and Hotels within the group. I would thoroughly recommend this restaurant to all my friends - A special thanks to the staff and to Kate the Manager for making this a birthday celebration to remember!

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Cleanliness
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Thank Steve D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leroyalmeridien_sh, General Manager at Le Royal Meridien Shanghai, responded to this reviewResponded 18 March 2014

Dear Steve D,
Your praises of Allure are much appreciated and we will most certainly pass them on to Kate, Allure’s restaurant manager! She will be delighted to hear that she and her team were able to provide for you a memorable birthday celebration. We sincerely hope that your next stay will warrant you enough time to enjoy once more all that Allure has to offer!

Until next time,
Daniel Aylmer
General Manager
Le Royal Méridien Shanghai

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930 - 936 of 2,747 reviews

Reviewed 8 March 2014

Great location near shopping street. Many business travelers in a large facility. Very busy common areas. Rooms we had was on 60th floor with a great view of city. Rooms are spotless and good amenities. They charge for WiFi, but it is free in lobby. Breakfast buffet is good with western and eastern choices. We ate ala carte for dinner upon arrival and it was a rip off.....staff unfriendly, very pricey and worse of all one party member ordered small onion soup and it was no more than 3 spoons with no cheese.....obviously watered down. Other had pasta which was also scant and tasteless. Bread was stale. They seem to count on people partaking from $50 buffet.

Stayed: March 2014, travelled with friends
1  Thank cba502016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leroyalmeridien_sh, General Manager at Le Royal Meridien Shanghai, responded to this reviewResponded 11 March 2014

Dear cba50,
Thank you for your positive feedback regarding your recent stay at Le Royal Méridien Shanghai. Our upper-level rooms with the bund view is one aspect of which we are very proud! Fortunately for your future stays in Shanghai, we are now offering our Wifi services to all guests for free! Concerning your experience in Le Bistrot, our all-day dining venue, we take your comments very seriously and have discussed this with our culinary team. It is important that we offer a variety of options at the top most quality regardless of what time you arrive! We hope to welcome you back to Shanghai in the very near future!

Have a wonderful day,
Daniel Aylmer
General Manager
Le Royal Méridien Shanghai​

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Reviewed 7 March 2014

We had the most incredible view over Shanghai from the 42nd floor. Ceiling to floor glass wall , fantastic. Loved the bathroom with glass divide between it and the sitting area, you could lower a blind for privacy but to sit in the bath and look out over the city was magic.
Loads of staff to help with anything. Gleaming and modern and in just the perfect location to be in Shanghai.
A definite return is warranted

Stayed: March 2014, travelled as a couple
Thank CK61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leroyalmeridien_sh, General Manager at Le Royal Meridien Shanghai, responded to this reviewResponded 18 March 2014

Dear CK61,
Thank you for taking the time to leave such positive comments following your stay at Le Royal Méridien Shanghai. We are so pleased to know that you enjoyed the superb view our upper levels offer as well as our convenient location in the city center. We do look forward to seeing you again very soon!

Have a great day,
Daniel Aylmer
General Manager
Le Royal Méridien Shanghai

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2014

This hotel is at the premium location at center of Shanghai. I stayed several times since last year and every time the experience was quite enjoyable. The breakfast is excellent. Swimming pool is nice and clean. Easy access to everything: food, subway, shopping, tourist attractions. And the bar at the top of hotel has fantastic view.

The staff seem to be well trained so you can expect high quality of service. I have to mention Candy Wu, who greeted me at the reception this time. She was always smiling and kept us all in positive mood while we had a little bit of wait during checkin around busy hours.

Great hotel all in all. I will for sure pick this hotel for both personal and business travels.

Room Tip: Choose a room facing the bund to have the best view
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  • Stayed: March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Thank weishisky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leroyalmeridien_sh, General Manager at Le Royal Meridien Shanghai, responded to this reviewResponded 10 March 2014

Dear Weishisky,
We greatly appreciate the time you’ve taken to leave such positive feedback following your recent stay with us at Le Royal Méridien Shanghai! We are happy to hear that you had the opportunity to enjoy the beautiful view from our top floor 789 Nanjing Lu Bar + Lounge. We will pass on your tremendous comments to Candy Wu! We look forward to welcoming you back to Shanghai in the very near future!

Have a great day,
Daniel Aylmer
General Manager
Le Royal Méridien Shanghai

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Reviewed 3 March 2014

We stayed while ten days in Shanghai. I decided to stay in this hotel. Because its location in hearth of city center. It s So easy to exit subway and other shopping centers. If you want to visit to The Bund approximately you have to walk 5 minutes. The staff was good . breakfast and dinner better the other hotels. It can be best in Shanghai. Chief

  • Stayed: February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank Asanssahin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leroyalmeridien_sh, General Manager at Le Royal Meridien Shanghai, responded to this reviewResponded 6 March 2014

Dear Asanssahin,
We are so pleased to learn that your time with us in Shanghai was memorable and that we were able to exceed your expectations! We do appreciate the time you’ve taken to leave us some feedback and we look forward to seeing you again soon!

Until next time,
Daniel Aylmer
General Manager
Le Royal Méridien Shanghai

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Reviewed 3 March 2014

Had a fantastic weekend at the Le Meridien Shanghai, combining a little business and a little exploring Shanghai. First of all, the staff is excellent! I was warmly greeted and throughout my stay, the staff at the lounge and front desk always greeted me by name -- and since one day was my birthday, the entire staff seemed to have known it and everyone wished me happy birthday!

The facilities are excellent. I enjoyed the indoor pool and hot tub. The gym was undergoing a changeout if equipment and flooring, but a temporary gym was opened up and was more than adequate.

As a SPG Platinum, I had access to royal lounge on the 44th floor. A full breakfast with cook to order eggs and noodles was offered. There was light refreshments available during the day, with a full cocktail and hors d'oevers set up in the evening. As is typical with Le Meridien's, the evening hors d'oeuvers were light finger food, but there was plenty.

The rooms are modern - and we were lucky enough to have a suite with great views of shanghai.

I highly recommend the Le Meridien Shanghai!

Stayed: March 2014, travelled on business
Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leroyalmeridien_sh, General Manager at Le Royal Meridien Shanghai, responded to this reviewResponded 6 March 2014

Dear David W,
It is such a pleasure to know that you enjoyed your weekend in Shanghai with us at Le Royal Méridien. We will share your praises with our associates throughout the hotel as they will be very happy to learn that their outstanding service provided for you an experience that was far above your expectations! We are very proud of our Royal Club Lounge on the 44th floor and it’s great to know you were able to enjoy all the benefits! We hope to see you back in Shanghai very soon!

Until then,
Daniel Aylmer
General Manager
Le Royal Méridien Shanghai

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 March 2014

I've stayed at LRM three times since August 2013, and it's become my home away from home in Shanghai.

The location is great, walking distance to museums, People's Park, and great food. The Bund, Yu Yuan Garden, and Tianzifang are walks or short taxi rides away. You'll tire of vendors, "massage lady" scammers, aggressive shoe shiners, and beggars in some spots; but avoiding/ignoring them adds some fun to local strolls.

The hotel staff are great, and very eager to accommodate. The language barrier can be challenging sometimes, especially over the phone. Chatting with staff at the front desk or concierge desk is easier, and Google Translate is a huge help.

So, if you're looking for a comfortable hotel in central Shanghai, with a bit of local color instead of being completely Westernized, give LRM a go. Don't miss the "La Vie en Rose" Sunday brunch for a good dose of "keep Shanghai weird" attitude.

Stayed: February 2014, travelled on business
Thank jeffred2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leroyalmeridien_sh, General Manager at Le Royal Meridien Shanghai, responded to this reviewResponded 6 March 2014

Dear Jeffry_hughes,
The time you’ve taken to leave such positive feedback is greatly appreciated! At Le Royal Méridien Shanghai, we are exceptionally proud of our location and everything that this has to offer. We are pleased to know you’ve had multiple positive experiences with us in Shanghai and we very much look forward to welcoming you back!

Have a wonderful day,
Daniel Aylmer
General Manager
Le Royal Méridien Shanghai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Le Royal Meridien Shanghai

Address: No.789 Nanjing East Road, Shanghai 200001, China
Phone Number:
Region: China > Shanghai Region > Shanghai > People’s Square
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Spa Hotel in Shanghai
#29 Business Hotel in Shanghai
#29 Romantic Hotel in Shanghai
#33 Family Hotel in Shanghai
#37 Luxury Hotel in Shanghai
#128 Best Value Hotel in Shanghai
Price Range: £106 - £254 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Le Royal Meridien Shanghai 5*
Number of rooms: 761
Official Description (provided by the hotel):
Stylish and sophisticated with an ultra-modern design, Le Royal Meridien Shanghai is one of Shanghai's tallest landmarks, and its location at the centre of Shanghai on the historic Nanjing Road East, opposite the People's Square and overlooking the Shanghai Museum and Shanghai Grand Theater, puts guests at the heart of one of the world's most exciting cities. ... more   less 
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Also Known As:
Le Royal Meridien Shanghai Hotel Shanghai
Meridien Shanghai

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