As said in the title, the hallways and reception looks great but my room was not up to standard at all.
Firstly I booked the room through booking.com and it said that the original price was £125 reduced to £26. NOT TRUE. The room WAS NOT worth that much. The manager told me the 299rmb I was charged in the end was their standard lowest price.
shower head - BROKEN. Water sprayed everywhere.
shower door - plastic on edges broken so after my shower, the bathroom floor was basically FLOODED.
room wallpaper - peeling with white paint stains.
mosquitoes - room had atleast 5 of them when I got in.
phone calls - after a busy long day I decided to sleep early only to be woken up at 10pm asking if i wanted a massage.
DO NOT STAY WITH THIS HOTEL IF YOU ARE EXPECTING VALUE FOR MONEY AND A GOOD NIGHT'S REST.
WORST HOTEL I'VE STAYED WITH IN SHANGHAI/CHINA SO FAR.
I complained to management and their best was to only offer a free upgrade next time. AS IF IM GOING TO STAY WITH THEM AGAIN.
IF THEY SPENT THE SAME AMOUNT OF TIME AND MONEY THEY DO ON THEIR HALLWAYS THEN MAYBE THEY WOULD DESERVE TO BE A 4 STAR HOTEL.
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