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“below par on all counts”
Review of Sun Island Resorts

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Sun Island Resorts
Ranked #466 of 5,105 Hotels in Shanghai
Detroit, Michigan
Level 6 Contributor
291 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 211 helpful votes
“below par on all counts”
Reviewed 1 May 2011

Sun Island is an aging property and it shows, despite recent attempts to bring the it upscale with a lavish new spa, restaurant, and sparkling new check-in lobby. Our suite, despite being spacious, was very old with worn furniture, a dank musty smell, and filthy from top to bottom. Suites and villas are arranged in a cramped neighborhood layout far from any of the attractions or restaurants, requiring a shuttle bus ride and a long wait. Shuttle buses rumble throughout the neighborhood's narrow roads disturbing guests early in the morning and late at night.

Food was another low point. The resort's "Entertainment Food Street" features a selection of uninspired restaurants. We tried the Chinese restaurant and it had so-so food with terribly indifferent service, even by Chinese standards. The brand-new restaurant at the spa was worse. Although the food was better, the incompetent staff provided excruciatingly slow service. Breakfast buffet at the main lobby featured good food but was quickly overwhelmed by a crush of hungry diners, with huge crowds jockeying for limited space at the egg, noodle, and fruit stations. Inadequate seating and a kitchen that couldn't replenish the food quickly enough only added to the misery.

Non-golf activities at Sun Island included horseback riding (30 rmb for a 600 m ride on an old, tired horse) and a go-kart track. The go-carts were fast, fun and expensive, but safety is suspect, with a chaotic scene of track workers shouting at wandering patrons to get off the course, coupled with untrained drivers crashing through stiff tire barriers into the adjoining lane and oncoming traffic, and no seat belts in some of the karts. Luckily there were no serious injuries but plenty of spectacular crashes and close calls were witnessed during our short time there. At night, there is nothing to do here other than KTV.

Don't be fooled by the "Shanghai" address. The Sun Island resort is 1 hour away from anything of interest in Shanghai. So if you're here to visit Shanghai, it is much better to stay in one of the city's many fine 5 star hotels. In fact many local Shanghai residents come to Sun Island to escape the crowds and noise of the city. It is not a relaxing getaway and was a disappointment overall.

Room Tip: Villas are not worth the extra cost
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  • Stayed May 2011
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gwwyjjliu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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  • Sleep Quality
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English first
Glen Mills, Pennsylvania
Level 5 Contributor
67 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 27 January 2011

We went there expecting to relax in an resort environment with some funn for the kids in their wave pools. But the wave pool was closed inspite of sweltering 30 degree celsius. The reson given to us was it was winter in October. The golf course was ok. Most of the restaurants were also closed leaving us with just 1 or 2 choices.

  • Stayed October 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AravindBabu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Shanghai hotels

California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 November 2009

I am going to bullet my experience:
- location is an hour plus from Shanghai downtown, one way by hotel shuttle, fees
- Western restaurant on location, the western food not so good, wine selection limited.
- Chinese restaurant on location, Dynasty is more like cafeteria style (food is so so), Zen Den Herbal Restaurant food is good and staffs are friendly, some authentic dishes I enjoyed. The other Chinese restaurants are consolidated to Zen Den. Korean restaurant have not tried.
- Spa is clean, staffs are friendly.
- Golf, I did not play because I was turned off by the staff while checking out the golf course.
- The other facilities ( go kart, archery, ping pong, pool) are just average at most.
- Craft studio is closed,
- From location you can hire a car and driver to take you to Suzhou City, Hangzhou City, Zhouzhuang, Da Guan Yuan Garden, Zhujiajiao, Shesshan. Beware time of travel takes longer than estimate due to weather and traffic congestion. The further the destination, allow more time than estimated. The drivers are very friendly but with limited English skill. Make sure to wear the seat belt as the drive by ifself is an experience.
- The staffs have limited speaking skill.

B.Fu, California

  • Stayed November 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Gorilla185
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
Level 6 Contributor
142 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed 24 October 2008

My husband and I traded our Tahoe Time Share for a week at the Sun Island International Resort [-]. This is located about 45 minutes west of Shanghai on an island in the River Mao. The resort occupies most of the island and includes 2 extremely nice golf courses, a spa, several restaurants, a horse riding ring, an outdoor pool/slide area (closed fall/winter), a Go-cart track and many other “activity” venues. Bicycle rental is on the island within the resort and shuttles instantaneously appear at your door whenever you want to go from one part of the resort to another. Note though – activities are seasonal and if you want a FULL experience (wave pools, etc) go in the summer.

The resort was very, very nice, well kept, clean, and a wonderful place to stay. The grounds and gardens are spectacular and they have an army of gardeners to keep it so. We were there in October 2008 during National Day holidays. When we arrived, the resort (which is generally frequented by Chinese families), was empty. On National Day and through the weekend, it was full. Trading a time-share is particularly good, because Interval International (the organization one trades timeshares through) provides you with a “Guide” who takes care of any arrangements you may need or want. Our guide was a wonderful young woman named Elaine and we relied on her a great deal to arrange trips into Shanghai, getting back to the airport, etc.
We had difficulty arranging things at first because the website was in the process of being rebuilt and was not accessible in English so we weren’t sure how to get there from the airport. We finally called the resort and they arranged a driver to pick us up at the PuDong airport (and hour and a half drive from the resort). Mr. Su was at the airport when we arrived and took us to the resort for a flat fee of $335 RMB and all was well. There seem to be a number of “business” meetings and often the restaurants had business groups. However, it was never over-crowded and we were always able to get a table. There are several restaurants at the resort so there is a wide variety of choices for meals. There is even a “western” restaurant where an incredible breakfast buffet is served that includes made-to-order omelets and a number of Chinese and western dishes. Restaurant will also deliver to your lodging (we even did that one night).
The accommodations were great – we had a 2 bedroom, 2 bath chalet type of lodging. Many lodgings are stand-alone. It sort of has a “Tudor England” style to it. Our unit had 2 stories with a living room, kitchen, bath and bedroom downstairs and a bath/bedroom upstairs. I can’t say enough for the service, cleaning, maintenance, and shuttle. It was all really well done and reliable. The pictures on their website are recent and shows how it really looks including the furnishings, etc.
Getting to Shanghai from the resort involved buying a ticket on the shuttle which is scheduled to go at 9AM and return at 9PM and costs 50RMB per person. If you (or your group) are the only people going to Shanghai, you can and go/return any time you’d like (minimum charge is for 3 people). We did that 3 days and spent the days wandering through different sections of Shanghai. It was really convenient and the drive into Shanghai city center is only about 45 minutes (traffic included).
Would we recommend Sun Island? Absolutely. Especially if you are a golfer or a Spa fan.

  • Liked — Nice family-style accomodations
  • Disliked — Lots of space
  • Stayed October 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
6 Thank pvfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarawak, Malaysia
Level 3 Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 June 2008

We have just returned from a week at the Shanghai Sunisland Golf Club Resort. The resort is excellent. When we reach there, we were picked up by the hotel mini van which we book earliers. The drive from Pudong Int'n Airport to Sunisland is 1hr 45 mins. We reach the resort around 9.pm and was greeted by Joyce, whom is allocated to us to attend to our needs. The check in took only 15 mins. She bring us to our chalet and the chalet is wonderful. The resort has a horse range, go-kart, spa, golf and swimming pool. All these you have to pay in order to enjoy the facilities. The weather in Shanghai at the time is ending of spring. So, is a bit cooling. As the resort is located outskirt which is near Zhang Jia Jiou, the air in the morning is so refreshing. Our resort is full of beautiful flowers and trees. All the chalet are name according to the trees and flowers that are grown around that areas.
The resort come with 4 restaurants ie Korean restaurant, Chinese Restaurant, the one allocate in the main lobby and last one is the Szechuan Restaurant. The restaurant that we been to is mostly the Chinese Restaurant whereby the food is pretty good and reasonable.
As for the pool, I have no comments because unable to use it because it is closed and only opened in 6/6/2008. As for the horse ride and the go-kart, both of my sons love it. Both of my sons is between the age of 13 and 6.
The place that I stay is near Zhang Jia Jiou and surrounding this area there is a beautiful sight seeing place where the Mission Impossible Three has been filmed. The scenery there is beautiful. That is the place whereby we bought a lot of paintings and sourvenirs. A word of advise, must bargain.
The service provided is excellent. There is one time where our burner has some short circute and we ask for room service and within 10 mins the technician came. Talking about fast service.
In the resort, they also provide shuttle bas to drive you to any destination inside the resort. You only need to give room service a call.
Overall I would say this is a good resort and the service is excellent.
The only down part is very far from Shanghai town.

  • Liked — The scenery and the fresh air
  • Disliked — too far from town
  • Stayed June 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank lhchan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sun Island Resorts

Property: Sun Island Resorts
Address: No.2588 Shentai Road, Qingpu District, Shanghai 201714, China
Region: China > Shanghai Region > Shanghai
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Shanghai
#99 Spa Hotel in Shanghai
#233 Luxury Hotel in Shanghai
#304 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): £
Hotel Class:4 star — Sun Island Resorts 4*
Number of rooms: 453
Official Description (provided by the hotel):
Sun Island Resorts, Shanghai is a leisure and wellness resort destination, located just outside of Shanghai city, surrounded by lush greenery and the Mao River, upstream of Huangpu River. The resort is a perfect escape from the busy streets of Shanghai with just 50-minute drive from Shanghai city or Pudong International Airport.With two 18-hole international golf courses, a man-made beach with wave pool and wide range of activities such as horse riding, handicraft workshop, yacht cruise and go-kart, the resort is an ideal getaway for the holidaymakers. The Wellness Research Centre on the island integrates Traditional Chinese Medicine (TCM) into spa treatments coupled with nutrition and wellness programme such as yoga and meditation to further enhance your wellbeing, is a sanctuary for guests to rejuvenate. With its iconic Mao Pagoda overlooking the island, one of the five ancient lighthouses left in China, ancient food streets and plenty of space, Sun Island Resorts, Shanghai offers a unique venue for teambuilding, incentive parties with an Oriental theme and for events and exhibitions. The Sunshine conference center in the resort offers state-of-the-art conference facilities for up to 500 people with ample meeting rooms for break out sessions or intimate high-powered meetings. Sun Island Resorts, Shanghai is an ideal getaway destination for guests looking to rejuvenate from the pressures of the big city and for corporate meetings and retreats to recharge the team for future challenges. ... more   less 
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Also Known As:
Sun Island Hotel Shanghai

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