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“good price value with excellent service”

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SSAW Boutique Hotel Shanghai Bund
Ranked #50 of 5,059 Hotels in Shanghai
Certificate of Excellence
Kortrijk, Belgium
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“good price value with excellent service”
Reviewed 9 October 2013

We stayed six nights in the hotel, and this was a very nice experience. Good location, bund and shopping on walking distance. metro near the hotel. Breakfast was correct, and the breakfast terrace is a lovely place. Rooms were beautiful and large, especially the executive type.
Good wifi, clean bathroom.
Staff at the hotel were very friendly and did their best to speak english, but we were lucky that there was even a dutch speaking guest manager (Mr Taal), who helped us with touristic tips, maps, and transport.
When we had a problem about the price with a driver he intervened or took the necessary steps to excuse when it went wrong. My daughter is studying in Shanghai, and will certainly recommend the hotel to her friends.
Philip Vanassche Belgium

Room Tip: Upgrade for executive room with breakfast included is worth the price
See more room tips
  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank philipvanassche
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niels T, Guest Relations Manager at SSAW Boutique Hotel Shanghai Bund, responded to this review, 25 October 2013
Dear Mr. Vanassche,

Thank you very much for your kind words regarding your most recent stay at SSAW Hotel Shanghai. I do hope you had a pleasant and comfortable flight back to Belgium.

All staff members are doing their upmost best to offer the best customer service and I am glad to read you enjoyed your stay with us. Please do not hesitate to contact me personally in order to make a new reservation for friends of your daughter, I will be glad to assist you further.

Once again, thank you very much for your comment on our Tripadvisor page. We do appreciate the time and efforts to share your thoughts with us.

Best regards,
Niels Taal
nielstaal@live.nl
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (160)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Melbourne, Australia
1 review
Reviewed 8 October 2013

I was there 2 weeks ago, with my family. It was the first time we visit Shanghai so we were looking for a good hotel, not very expensive and with good communications.
This hotel was a really good choice. If we go back, we won't doubt to stay in the SSAW again!
The service is so good, but the most impressive thing are the rooms! They are so cozy and comfy. It makes you feel at home!
You have your own coffee machine and all the mini bar for free.. absolutely delightning!
If you are foreigner, like our case, all the front desk staff is always willing to serve you.. restaurant recommendations, buying tickets, anything..
The same for the restaurant.. for beeing a chinese hotel, all the western food was good, and the same with the breakfast. Good coffee and good service.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 5521234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niels T, Guest Relations Manager at SSAW Boutique Hotel Shanghai Bund, responded to this review, 15 October 2013
Dear guest,

Greetings from Shanghai today.
Thank you very much for your comment regarding your recent stay with us.

It is such a pleasure to hear you enjoyed your stay with your family.
During the next meeting, I will proudly share your comment with the entire team.
We are delighted to know that you consider SSAW Hotel as your hotel of preference in Shanghai.

Thank you again and I am looking forward to welcoming you back in the near future.

Best regards,
Niels Taal
nielstaal@live.nl
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Russia
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 7 October 2013

i stayed in this hotel for 5 nights and i greatly enjoyed my experienced there. it is quiet, nice, ina tropical balinese design and the location is simply unbeatable...you can walk to Bund - 10 minutes walk, you can walk through the best shopping centers, just take opposite direction and it includes Parad, D&G, Gucci outlets, as well as Marks and Spencer, Zara etc...just the names of few. the rooms looks nice and clean, reasonably sized, they provide any toileters you need, sleepers etc...check in and check out process was very quick and professional too...5 minutes and you are there. the personaell speaks good english, taxis are waiting for you during the day in front of the entrance. pharamacy and eateries are just 5 mins walk away. i plan to stay there again in November.

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sven444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niels T, Guest Relations Manager at SSAW Boutique Hotel Shanghai Bund, responded to this review, 15 October 2013
Dear valued guest,

On behalf of the entire team at SSAW Hotel, I would like to thank you for sharing your thoughts with us. We really appreciate your time and efforts.

We are delighted to read you enjoyed your stay with us and are planning to return this November. I will be glad to assist you with your new booking. Please do not hesitate to contact me directly by e-mail.

Best regards,
Niels Taal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 5 October 2013 via mobile

Enjoyed the professional service, comfortable rooms, great food (breakfast on the terrace), and convenient location with easy access to both airports via the metro. Recommrnded as 1st choice for Shanghai accommodation.

Stayed September 2013, travelled as a couple
Helpful?
Thank ecotravelz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niels T, Guest Relations Manager at SSAW Boutique Hotel Shanghai Bund, responded to this review, 15 October 2013
Dear valued guest,

Thank you very much for your review on Tripadvisor.
We are thrilled to read you enjoyed your stay with us.
Our hotel is located in the very heart of Shanghai, near the subway for convenient access to both airports. Should you require any further assistance, please do not hesitate to contact me directly.

All the best,
Niels Taal
nielstaal@live.nl
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 October 2013

This is a 4 star hotel at a western standard. Have stayed at this hotel twice now and would definitely stay there whenever i was in Shanghai. This time we stayed in a deluxe room and it was worth the extra money. Rooms are large, extremely clean and comfortable and the bathroom even has a bath. Breakfast is great and the staff without exception are friendly and helpful. Highly recommended.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tsaritsa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niels T, Guest Relations Manager at SSAW Boutique Hotel Shanghai Bund, responded to this review, 9 October 2013
Dear guest,

Thank you very much for your lovely review on our Tripadvisor page.
I am glad to read SSAW Hotel will be your hotel of choice for your future visits to Shanghai.
We are looking forward to welcoming you back.

Please do not hesitate to contact me directly if any further assistance is required.

Best regards,
Niels Taal
nielstaal@live.nl
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wellington, NZ
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 October 2013

Finding a suitable place in Shanghai isn't easy, so the SSAW is a genuine pearl. Affordable with lovely rooms, free minibar (non-alcoholic) and great service. Location is good too, just a ten minute walk to the Bund, Nanjing Road and People's Square. I was delighted with it.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ColKennedy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niels T, Guest Relations Manager at SSAW Boutique Hotel Shanghai Bund, responded to this review, 4 October 2013
Dear valued guest,

It is such a pleasure to read you were delighted with our hotel during your most recent stay in Shanghai. We understand it is not easy to find a suitable hotel in such a large city and we are glad you enjoyed your stay at SSAW.

It will be a pleasure to share your comments with the team and we do hope we have the opportunity to welcome you back in the near future. Thank you very much for your time and efforts for sharing this with us.

Best regards,
Niels Taal
nielstaal@live.nl
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beijing, China
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 October 2013

I have nothing, but the good words to say about this hotel. I arrived late at night, around 1.30 am, the staff were so nice and helpful and even upgraded me to a beautiful suite for free. The hotel is really cozy, staff super friendly and polite, breakfast was great and offered a wide selection of European and Chinese dishes etc. There was a misunderstanding with booking.com about the dates, however the hotel staff solved it promptly, I would with no doubt stay at this hotel again and highly recommend it!

  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vaiva-travels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niels T, Guest Relations Manager at SSAW Boutique Hotel Shanghai Bund, responded to this review, 4 October 2013
Dear valued guest,

Greetings from SSAW Hotel Shanghai and in name of all staff, I would like to thank you for the time and efforts to write down your comment on Tripadvisor. Each and every comment is important for us.

I am delighted to read our staff solved the misunderstanding with Booking.com and we could offer you our Executive Suite room, I hope you enjoyed the beautiful view.
During our next meeting I will surely forward your kind words to all departments within our hotel to show 'we are on the right track'.

In case you would like to make a new reservation in the future, please do not hesitate to contact me directly for further assistance. We are looking forward meeting you again in this impressive city.

All the best,
Niels Taal
nielstaal@live.nl
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SSAW Boutique Hotel Shanghai Bund

Property: SSAW Boutique Hotel Shanghai Bund
Address: No.839 Renmin Road, Huangpu District, Shanghai 200010, China (Formerly Shanghai Narada Boutique Bund)
Region: China > Shanghai Region > Shanghai > Old Town
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #50 of 5,059 Hotels in Shanghai
Price Range (Based on Average Rates): £
Hotel Class:4 star — SSAW Boutique Hotel Shanghai Bund 4*
Number of rooms: 165
Official Description (provided by the hotel):
SSAW Boutique Hotel Shanghai Bund is ideally located next to the Yu Garden and The Bund in the bustling Huangpu District. The nearest metro station ‘Yu Garden’, on line 10, is just a two-minute walk away, which gives you access to most major attractions in town. Our hotel is in close proximity to People’s Square, Xintiandi and Nanjing Road and all within 5-10 minutes walking distance. It is located 30 minutes drive from Hongqiao Airport and 45 minutes drive from Pudong International Airport. SSAW Boutique Hotel Shanghai Bund offers 165 guest rooms, including 17 city view rooms, 12 suites and 14 Family rooms. All air-conditioned guest rooms come with free WIFI access, complimentary drinks in the mini-bar, complimentary coffee/tea facilities, an in-room safe and flat-screen cable TV. To ensure the sleep quality of our guests, all guest rooms are equipped with a black-out curtain and comfortable‘King Koil' mattresses. Comfy comfort awaits at our hotel lobby where guests can enjoy complimentary Italian coffee and tea in our hotel lobby and get free bottled water from our fridge. Chinese and English books are free to borrow from our library. In order to ensure guests enjoy their stay at our hotel, all in-house guests may enjoy complimentary mid-night snack between 10PM and midnight. If you reserve either our Executive City View room or Executive Suite room, you also enjoy a complimentary afternoon tea buffet from 1:30PM until 4:30PM. On warm days, guests can enjoy their breakfast, lunch, afternoon tea or dinner on our outdoor patio with stunning skyline views. Gym access is provided for in-house guests and massage services are available upon request. Guests may use our special laundry service (surcharge) or complimentary use our newly equipped laundry room for washing, drying and ironing. Children will have an enjoyable time in our children’s playground. ... more   less 
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