We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Really nice”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Renaissance Shanghai Yu Garden Hotel
Ranked #46 of 5,035 Hotels in Shanghai
Certificate of Excellence
UK
Level Contributor
86 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Really nice”
Reviewed 2 September 2014

Having had to stay at the Yu Garden on a business trip .. I wanted somewhere comfortable ... and it fitted the bill.

Nice rooms, great views and good food. Well placed for travel into town.

Would stay again and recommend.

Room Tip: Exec rooms have free internet and a nice lounge with food and drink.
See more room tips
  • Stayed March 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank shamus67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lily X, Public Relations Manager at Renaissance Shanghai Yu Garden Hotel, responded to this review, 3 September 2014
Dear guest,

Thank you for taking time to write onTripadvisor. We truly appreciate your feedback made on our product and service.

We are glad to learn that the overall product & services had met your expectation. We shall strive further in continuing to improve the staying experience of our guests.

Thank you for providing us this valuable feedback and thanks for choosing Renaissance Shanghai Yu Garden Hotel. We shall look forward to welcoming you back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,301 reviews from our community

Traveller rating
    613
    509
    136
    29
    14
See reviews for
208
319
103
403
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (198)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Newcastle, England
Level Contributor
50 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 29 August 2014

We booked this hotel as a last minute change about two weeks before we visited Shanghai following a recommendation after my parents stayed in a club room at another Renaissance hotel. We managed to get a club room for about $140 per night and i have to say given the price it was the best hotel experience per dollar i have experienced.

If you can, upgrade to a club room, not only does the club lounge boast one of the best views in Shanghai but the breakfast, afternoon snacks, canapés and happy hour mean there is little reason to leave the hotel on an evening. It is all excellent quality food and drinks with very friendly, helpful staff... not to mention the free wifi.

We loved the fitness facilities, the swimming pool on top of the hotel was also a wonderful experience and always very quiet. Nightswimming is awesome as you can look down on the city and the bright lights in a lovely warm hot-tub.

We did try the rooftop bar one night but were denied entry as there was a private party on, however the following night we did go up just to take pictures and not drink... its windy and a looonnnggg way down.

The hotel is right next to the Yu Garden subway station which is two stops south of Nanjing Road, it is quite easy to get anywhere in the city from here, and if using the maglev about 40 minutes from the Airport (although a lot of steps to take your luggage up!

Our room was clean and well appointed, a large bed and seating area and a good size bathroom with modern furnishings... not that you will spend much time in it! We were right next to the entrance of the club lounge and elevator shaft, however we had no noise disruption throughout our stay.

In addition to all this the hotel was nice enough to give us a complimentary late checkout and allow us to use the club and health facilities until we had to catch our taxi back to the airport at midnight... fed, watered and showered.

Room Tip: Upgrade to club room online using the hotel site direct.
See more room tips
  • Stayed October 2013, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank GetCarlos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lily X, Public Relations Manager at Renaissance Shanghai Yu Garden Hotel, responded to this review, 31 August 2014
Dear guest,

Thank you for taking your time to post your comments on Tripadvisor.

The team will be thrilled to receive your positive feedback; it helps in guiding us in the right direction and encourages empowerment.

You quite rightly pointed out that the location, nice view in room and awesome night swimming.

Thank you once again for choosing Renaissance Shanghai Yu Garden Hotel. We truly appreciate your business, value your support and anticipate welcoming you back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 21 August 2014

As I got Marriott's gold reward in 2013, when I visited the hotel, they upgraded my room to suite even though I order a normal room. So my partner and me could enjoy the view of the Shanghai Bund.
Location is also nice. The hotel is near the Shanghai Metro and could walk to the Yuyuan and downtown (Nanjing west road).
In Sat night, there is a latin band at cockloft and have salsa party there. if you want to have a drink, I recommend the place to go. :)

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Service
Helpful?
Thank Eva C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lily X, Public Relations Manager at Renaissance Shanghai Yu Garden Hotel, responded to this review, 24 August 2014
Dear guest
,
Thank you for taking time to write onTripadvisor. We truly appreciate your feedback made on our product and service.

We are glad to learn that the overall product & services had met your expectation. We shall strive further in continuing to improve the staying experience of our guests.

Thank you for providing us this valuable feedback and thanks for choosing Renaissance Shanghai Yu Garden Hotel. We shall look forward to welcoming you back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
iran
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 20 August 2014

at the first, the location is fantastic. near to the yu garden, the place that really takes you to the dreams of culture and stories of china.
near to the subway and the nanjing road (by 10 minute walk) and the traditional bazaar.
second, it's gorgeous space and lovely furniture, warm and helpful staff, very lovely cuisine, good view to the modern shanghai, and big rooms.
totally, this hotel is lovely and the one of the best hotels of marriot group.

  • Stayed October 2013, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mehdi4949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lily X, Public Relations Manager at Renaissance Shanghai Yu Garden Hotel, responded to this review, 20 August 2014
Dear guest
,
Thank you for taking time to write onTripadvisor. We truly appreciate your feedback made on our product and service.

We are glad to learn that the overall product & services had met your expectation. We shall strive further in continuing to improve the staying experience of our guests.

Thank you for providing us this valuable feedback and thanks for choosing Renaissance Shanghai Yu Garden Hotel. We shall look forward to welcoming you back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 August 2014

Nice clean hotel but I would rate it as a 4 star hotel for service not a 4.5 star.
The bar opposite reception needed better training of staff as they had no idea making cocktails & on ordering a glass of Champagne was given a measly half a glass & at $34 AUD would expect to get the standard glass.
Very good location and close by is the subway which is the best way to get about.
Walking distant to the bund and night cruise is a must to see all the buildings lit up.
Morgan from the concierge deck was the most helpful & informative man we have come across in a long time he helped us so much getting about and booking tickets etc. we would have lost so much time otherwise as outside of hotel had trouble as no one spoke English .

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank Diane F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lily X, Public Relations Manager at Renaissance Shanghai Yu Garden Hotel, responded to this review, 18 August 2014
Dear guest,

Thank you for taking your time to share with us the experience of your recent stay here in Shanghai. We offer our sincere apologies for the inconvenience caused which is uncompromising with our aim to provide a great experience and value to our guests.

It is important for us to ensure all our guests have enjoyed their stay with us. Be assured that your comments regarding the bar service has been taken seriously and we will strengthen the staff training.
As you mentioned, our hotel is located in the heart of the city and next by the Yu Garden, 2 minutes to Metro Line 10, it is ideally located for both a business and leisure visit.
We appreciate for your positive comments regarding Morgan, he will be happy to know that his efforts were of assistance.

Thank you for providing us this valuable feedback and once again thank you for choosing
Renaissance Shanghai Yu Garden Hotel. We shall look forward to welcoming you back again soon and serve you better.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida, United States
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 14 August 2014

This Renaissance property is clean, modern, and everything I expected from the Marriott name. I love that the hotel is within a 10 minute walk to Yu Gardens and the huge tourist bazaar there. So after a long afternoon experiencing the unique shopping there I have a nice, cool, quiet escape when I get back to the hotel. The view from my room was fantastic! I was able to see the buildings and spectacular lights of The Bund right from my window. Clean, modern rooms and bathroom with a nice sized shower. The staff is very friendly and started greeting me by name after my 3rd day. The only complaint as a business traveler is that the internet was very slow, but that appears to be typical if you use a non-Chinese search engine like Google or Bing. I had the same internet experience at my company's nearby office.

Room Tip: Get an upper floor, all the views are spectacular.
See more room tips
  • Stayed August 2014, travelled solo
    • Value
    • Location
    • Service
Helpful?
2 Thank Greg B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lily X, Public Relations Manager at Renaissance Shanghai Yu Garden Hotel, responded to this review, 18 August 2014
Dear guest
,
Thank you for taking time to write onTripadvisor. We truly appreciate your feedback made on our product and service.

We are glad to learn that the overall product & services had met your expectation. We shall strive further in continuing to improve the staying experience of our guests.

Thank you for providing us this valuable feedback and thanks for choosing Renaissance Shanghai Yu Garden Hotel. We shall look forward to welcoming you back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 9 August 2014 via mobile

Good location and close to metro and Yu Garden! Rooms are big and very comfortable! Enjoyed the bath with glass separation to the room!

Though the reception is on the forth floor, the concierge at the ground floor are very helpful!
For the buffet breakfast watch out the step to access the restaurant!

Stayed July 2014, travelled with friends
Helpful?
Thank ChristianJabre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lily X, Public Relations Manager at Renaissance Shanghai Yu Garden Hotel, responded to this review, 12 August 2014
Dear guest,

Thank you for taking time out of your busy schedule to post your comments on Tripadvisor.
The team will be thrilled to receive your positive feedback; it helps in guiding us in the right direction and encourages empowerment.
You quite rightly pointed out that our hotel located nearby Yu Garden and minutes away from the city center and the Metro Line 10 adjacent to the hotel transversed the urban areas of Shanghai.
We truly appreciate your business, value your support and anticipate welcoming you back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Shanghai hotels
The Bund
Les Suites Orient, Bund Shanghai
Old Town
SSAW Boutique Hotel Shanghai Bund
People’s Square
Radisson Blu Hotel Shanghai New World
Show Prices
Show Prices
Show Prices
People’s Square
Shanghai Marriott Hotel City Centre
Shanghai Railway Station
Courtyard by Marriott Shanghai Central
The Bund
The Westin Bund Center Shanghai
Show Prices
Show Prices
Show Prices

Been to Renaissance Shanghai Yu Garden Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Renaissance Shanghai Yu Garden Hotel

Property: Renaissance Shanghai Yu Garden Hotel
Address: No.159 Henan South Road, Huangpu District, Shanghai 200010, China
Region: China > Shanghai Region > Shanghai > Old Town
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Family Hotel in Shanghai
#23 Romantic Hotel in Shanghai
#36 Business Hotel in Shanghai
#46 Luxury Hotel in Shanghai
#74 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Renaissance Shanghai Yu Garden Hotel 4.5*
Number of rooms: 341
Official Description (provided by the hotel):
Renaissance Shanghai Yu Garden Hotel A Marriott Luxury & Lifestyle Hotel located downtown near the famous Yu Garden and Old Town, the new Renaissance Shanghai Yuyuan Hotel is just minutes away from the Bund, Xintiandi and other tourist attractions. Whether staying for business or leisure, you'll be right at home at the Renaissance Shanghai Yuyuan Hotel. Our accommodations feature contemporary guest rooms and suites with luxurious bedding, high-speed Internet, safe, mini-bar and refrigerator. Top-notch facilities include a business centre, four event rooms and banquet halls, and a 17th-floor Club Lounge with expansive views of the city skyline. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Agoda, Ctrip TA, Odigeo, Expedia, Marriott, Priceline, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon, Hotel.de and HotelQuickly so you can book your Renaissance Shanghai Yu Garden Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance Shanghai
Shanghai Renaissance

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing