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“Good hotel but not very good service”

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Dong Jiao State Guest Hotel
Ranked #194 of 5,105 Hotels in Shanghai
Vladivostok, Russia
Level 6 Contributor
125 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
“Good hotel but not very good service”
Reviewed 6 November 2013

Hotel is located in park area of Pudong far from Shanghai downtown. Hotel is good but service may be better. Breakfast is poor (included in room rate). Pool was closed during my stay but nobody from staff at reception informed me about it. Credit card was not accepted so I paid cash.

Room Tip: Rooms on second floor are better.
See more room tips
  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Oleg S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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67 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Japanese first
  • Any
English first
New Orleans, Louisiana
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 30 October 2013

Every morning there is a BIG dog barking. So the peaceful first cup of coffee can't be enjoyed except with headphones. It takes a long distance to get out of the extensive grounds, and even then you are in the middle of industrial nowhere. Rooms are beautiful, breakfast buffet is excellent, staff is delightful, but the Marriott or Ramada very nearby are vastly superior in terms of taking a stroll with little restaurants and bars and shops, and separate pedestrian walking instead of at the edge of car ways

Stayed October 2013, travelled on business
Helpful?
Thank William B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heverlee, Belgium
Level 5 Contributor
51 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 2 November 2011

I never expected such a great service in China! Service was perfect for welcome, room service, restaurants, concierge. Rooms are very nice and huge. Hotel is very quite, food is at top level. Internet is available in rooms trough wire, but not wireless.
There is a nice park with lakes.
The hotel is 5' from the nearest metro-station: you need a taxi to go out.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank delhev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Dong Jiao State Guest Hotel

Property: Dong Jiao State Guest Hotel
Address: No.1800 Jinke Road, Pudong New District, Shanghai 201203, China
Region: China > Shanghai Region > Shanghai > Jinqiao
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #194 of 5,105 Hotels in Shanghai
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Dong Jiao State Guest Hotel 4.5*
Number of rooms: 180
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