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“Beautifully amazing boutique hotel”

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URBN Boutique Shanghai
Ranked #33 of 5,082 Hotels in Shanghai
Certificate of Excellence
London
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Beautifully amazing boutique hotel”
Reviewed 7 February 2012

This is a big call but I would say one of the best boutique hotels I have stayed in (and I have travelled quite a bit for the record!). Probably best described as downright "cool". Staff were incredibly hospitable, nothing was a problem, the decor was stylish and modern whilst being warm and cosy. We had both dinner and breakfast - both were fresh and delicious! To top everything off it is a sustainable project that is carbon neutral and eco friendly. You have to check it out!

  • Stayed January 2012, travelled as a couple
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Helpful?
Thank Alexia142
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
URBNhotels, Guest Relations Manager at URBN Boutique Shanghai, responded to this review, 13 February 2012
Greetings from URBN Hotels Shanghai! Thank you for taking time to write a review of our hotel. We greatly appreciate your enthusiasm and support for our hotel. Our staff are always more than happy to assist guests with anything they may need. It is great to hear that you enjoyed your meals at the restaurant; the concepts behind the dishes all support sustainability without sacrificing taste, a perfect recipe.

Jonathan Ma
Guest Experience Manager
URBN Hotels Shanghai
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583 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (69)
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English first
shanghai
1 review
Reviewed 5 February 2012

Located on a small, relatively quiet street. Convenient location with a metro station nearby.

We really loved the room! Spacious (for 1,200 Rmb) with a cozy sofa and work station. A bath tub right by the bed. Although we didn't get a view, it was so relaxing and we fully enjoyed the room.

The dining experience was, on the other hand, didn't meet our expectations. As a hotel guest, we got complementary breakfast and drink/snack during happy hour. The servicing staff was kind and attentive, but The food quality did not match with our expecataions based on our experience as a hotel guest as well as other occasions we dined as outside guests.

  • Stayed February 2012, travelled as a couple
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Helpful?
Thank siamesechocolat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
URBNhotels, Guest Relations Manager at URBN Boutique Shanghai, responded to this review, 13 February 2012
Greetings from URBN Hotels Shanghai! Thank you for taking time to write a review of our hotel. Our rooms all emphasize the perfect balance between work and play. We are very sorry to hear that our restaurant did not meet your expectations - we have passed your valuable comments to our F&B personnel. If there is anything we can do next time to improve your experience, please do not hesitate to ask. We hope to see you at URBN again soon!

Jonathan Ma
Guest Experience Manager
URBN Hotels Shanghai
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shanghai, China
Level 5 Contributor
65 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 29 January 2012

I went there on a sunny Saturday morning for a business meeting.
The patio was wonderful, quiet, green, in a word: peaceful ! Breakfast offerings were simple and well executed.
Staff was nice, smiling, and professional, I remember having lost an item and , after I returned at the hotel, they rushed to find it and handed it back to me very quickly. Top.

Stayed November 2011, travelled on business
Helpful?
Thank elkemos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Level 6 Contributor
124 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
Reviewed 29 January 2012

I came to Shanghai on business and carefully chose this hotel after reading the reviews. This is an extremely well run and cool place to stay in Shanghai. The general manager. Jonathan, and the F and B manager, Fergus, do a great job. If you are looking for a really unique and hip boutique hotel to stay in Shanghai this is a great choice.

  • Stayed January 2012, travelled on business
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Helpful?
1 Thank Francesco C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
URBNhotels, Guest Relations Manager at URBN Boutique Shanghai, responded to this review, 13 February 2012
Greetings from URBN Hotels Shanghai! Thank you for taking time to write a review of our hotel.We truly appreciate your comments and support for us and the hotel. Our hotel aims to provide great service while at the same time creating a relaxed atmosphere. We hope to see you back at URBN soon!

Jonathan Ma
Guest Experience Manager
URBN Hotels Shanghai
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 January 2012

We visited Shanghai at the beginning of January 2012, and spent a couple of nights in this hotel.

WOW. That about sums it up! It's on a really old school street, full of tiny family run shops were the families live in the stores. You enter through a set of classy but almost hidden wooden doors, and find yourself in the courtyard. The street noise almost stops, and you could be on a beach resort in the Maldives at this point, it's so relaxing.

The hotel itself looks and 'feels' amazing, the decor is cutting edge cool and the staff could not be nicer. It's also apparently carbon neutral, which is quite a big deal, especially in China.

We ate in the Brasserie at a table overlooking the courtyard, a truly first class experience. The quality of the food matched the surroundings.

I loved my time in the city (been before) and can't wait to hit this hotel when I go back.

  • Stayed January 2012, travelled as a couple
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Helpful?
1 Thank BaxterFlyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
URBNhotels, Guest Relations Manager at URBN Boutique Shanghai, responded to this review, 13 February 2012
Greetings from URBN Hotels Shanghai! Thank you for taking time to write a review of our hotel. The location of the hotel is great since we are so close to Jing’an Temple, yet situated on a road that provides a quiet and relaxing atmosphere. Our whole hotel centers on being carbon-neutral without sacrificing any of the experience of staying at a boutique hotel. We hope to see you when you’re back in Shanghai!

Jonathan Ma
Guest Experience Manager
URBN Hotels Shanghai
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nishinomiya, Japan
Level 6 Contributor
403 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
Reviewed 15 January 2012

Would not been able to find it if it wasn't for a friend help. Room was large and comfortable, very modern.

If there are any complaints would be the floor room was not all one level. This was very cool looking and in the daytime very chic and I loved it however I found that at night, when you are sleepy, jet lagged and in an unfamiliar room, could kill yourself.

The lounge selection was great and it was truly comfortable atmosphere.

  • Stayed November 2011, travelled solo
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Helpful?
Thank CanuckJames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
URBNhotels, Guest Relations Manager at URBN Boutique Shanghai, responded to this review, 13 February 2012
Greetings from URBN Hotels Shanghai! Thank you for taking time to write a review of our hotel. Our rooms all emphasize sustainability while at the same time being highly modern. The layout of the room is unique, but it contributes greatly to the experience of the stay. We hope to see you at URBN soon!

Jonathan Ma
Guest Experience Manager
URBN Hotels Shanghai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 23 December 2011

On the way to URBN Hotel, I thought the taxi driver was a bit lost. I knew we were close to Nan Jing Lu, the main shopping street in Shanghai, but it felt like we were in a run down neighborhood. But once I stepped through the main door, what greeted me was more than I could ever expect.

URBN Hotel is indeed a very very chic and cool hotel. I love the old leather luggages stacked to form a wall. The rooms are very funky too. Very well designed hotel.

The service is not what you would typically expect from a hotel in China. The staff were friendly, and spoke good English.

Will definitely recommend it to anyone. It is a true gem in Shanghai.

Room Tip: They have a rooftop suite with a balcony on the roof. Fantastic.
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  • Stayed October 2011, travelled on business
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Helpful?
Thank CKLamster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
URBNhotels, Guest Relations Manager at URBN Boutique Shanghai, responded to this review, 6 January 2012
Greetings from URBN Hotels Shanghai! Thank you for taking time to write a review of our hotel. We intentionally keep our entrance hidden, it is always a pleasure to see people's expressions light up when they walk into our peaceful courtyard, unaware that what they just found is China's first carbon-neural hotel. Jing'An district is a pretty popular area for those tired of the old French Concession, but one would not notice from the quietness that exudes from URBN. Combine that with fantastic rooms and top-notch service and you have one of the best boutique hotels in the world. We hope to see you back with us soon!

Jonathan Ma
Guest Experience Manager
URBN Hotels Shanghai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about URBN Boutique Shanghai

Property: URBN Boutique Shanghai
Address: No.183 Jiaozhou Road, Jing'an District, Shanghai 200040, China
Phone Number:
Region: China > Shanghai Region > Shanghai > Jing'an
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#28 Business Hotel in Shanghai
#33 Luxury Hotel in Shanghai
#42 Romantic Hotel in Shanghai
#149 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): ££
Hotel Class:4 star — URBN Boutique Shanghai 4*
Number of rooms: 26
Official Description (provided by the hotel):
URBN Boutique Shanghai, the award-winning design-meets-sustainable boutique hotel, is ideally located in Shanghai's bustling downtown.  A former warehouse, the redesigned hotel is located on a quiet tree-lined street in Jing'an District with an abundance of independent bars and cafes in the surrounding streets and is only minutes away from the commercial shopping district and subway lines 2 and 7. URBN Boutique Shanghai offers sleek rooms and suites over 4 floors with a blend of contemporary, minimalist aesthetics and modern day comforts such as the COCO-MAT Renewal Bed, free wifi, a DVD home theater unit, high-definition television, an in-room safe, a selection of New York fashion designer Jay Godfrey's paraben-free bathroom amenities, a well-stocked mini bar and one-of-a-kind artwork. The hotel also features a 24-hour gym and an on-property restaurant which serves a selection of cuisine with a wide selection of craft beers, artisanal cocktails, and wine in a casual atmosphere both inside and under the tented courtyard. ... more   less 
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Also Known As:
Urbn Hotel Shanghai

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