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“A Unique & Cool place with Reactive management”

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URBN Boutique Shanghai
Ranked #36 of 5,105 Hotels in Shanghai
Certificate of Excellence
Brussels, Belgium
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“A Unique & Cool place with Reactive management”
Reviewed 22 August 2012

We booked a garden-view room at URBN based on numbers of positive comments on TripAdvisor.
UBN is a very special and unique place, with alternative and vintage taste.
Rooms are spacious, "different" and very pleasant.
The overall atmosphere is so "cool" that sometimes, the staff gets caught into this coolness ...
On our first day, there was a small incident, which did not make us too happy! We made it known and management reacted immediately and applied corrective measures swiftly. From then on, we were fully pleased and satisfied about our stay.
Ferguson, the F&B manager deserves a particular and warm "thank you" for his customer-focused attitude and great friendliness.
If you are looking for something different, don't hesitate to try URBN !

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank JF G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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587 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (70)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
1 review
Reviewed 21 August 2012

The rooms arr very tastefully and uniquely decorated. The staff is very attentive and genuinely caring, which more than makes up for the small trouble we were put through. The hotel has a very bizarre structure where some rooms are in between floors. This is probably due to the fact that the hotel is converted from a historical post office. However the wifi connection is very spotted in these rooms, which was the first room we were put in. We ended up getting switched to a bigger room, unfortunately the ac was not working. When we talked to the front desk about this problem, they fixed it the next day and sent us a bottle of wine to compensate for our trouble. This we appreciated very much and we would definitely stay here again when we come back. P.s. the complementary happy hour everyday from 5 to 7 is not to be missed! The goat cheese canape is a must have.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TripodTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 6 Contributor
119 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 16 August 2012

Great location hotel in heart of Shanghai. If you don't like big corporate hotels then this one for you: it's relaxed , cool and very comfortable. Minimal design rooms but with all the comforts and great bathrooms. Feature bath in the room great looking but slightly incongruous with the eco image. Took me 2 days to discover the bar fridge and as I was not paying attention was slightly confused that I was on floor 2 1/2! Tried to get the manicure they advertise and reception did not know about it and tried to change some US$ and they did not have any Chinese RMB cash, maybe the downside of a small hotel. Don't order the wilted spinach and poached eggs for breakfast unless you really like a lot of garlic at breakfast! But these are small gripes and all the fun and style of the place more than made up for these. Never want to stay anywhere else in Shanghai than here.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thompsonandthomson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 August 2012

Fab hotel - will definitely stay again. We recently stayed four nights after a couple of nights at a big name five star hotel in the Bund.

Urbn is a stylish relaxing retreat from the energy of Shangai. Only two blocks from the metro and in a nice neighbourhood - and not too far from the beautiful French concession area.

Rooms are very comfortable and appear just as photographed on the hotel's website. Lovely design including sofas/day beds you can easily fall asleep on. Vines hung down over our window which birds visited. One thing I particularly liked was that you could open a window and also hear sounds from outside - something that bugs me about big name five star hotel chains.

The restaurant is great - western style menu - and the outside courtyard is a lovely place to sit in the afternoon and enjoy snacks and a glass of wine. Breakfast menu is lovely.

The only thing I'd suggest for the hotel is that it provide four drinking water bottles per day per room for free instead of two. It can take two people more than two bottles of water to brush their teeth each day!

Room Tip: Rooms on the top floor facing the garden have vines falling over their windows.
See more room tips
  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank le_chat_gris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 4 Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 22 July 2012

I have been here a number of times, mainly to have lunch or dinner at the restaurant downstairs so will focus this review on the restaurant.

As for how hotel restaurants go DOWNSTAIRS which is operated by Laris group (which own a number of other popular F&B spots across Shanghai) this one is not ridiculously priced. You can expected a fusion of mainly western with some fusion chinese dishes on the menu. (The owners are Australians). One of my favourite reasons to come to this restaurant is because of the privates garden courtyard area -- perfect for a relaxing afternoon sundowner with friends or casual brunch.

A number of friends have stayed in the rooms and only have nice things to say.

  • Stayed July 2012
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Helpful?
Thank Jil33n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linz, Austria
Level 4 Contributor
41 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 19 July 2012

the URBN hotel is a great little retreat, situated on a quiet sidestreet in a very idylic quarter of Shanghai - many bars, nice restaurants and small shops in this neighborhoos.
Thats great for people who just want to explore the "real" Shanghai for some days or those seeking a hideaway place with a special ambience.
Its slightly less ideal for business-travelers who need to get around a lot in short time, as we found taxi-drivers have trouble finding the place and its not so easy to get a taxi quickly.

Room we stayed was very spacious, had a elegant interiour deco, and as highlight a small courtyard outside and a private outside jacuzzi to relax.
very comfortable, large bed with a firm mattress and cozy pillow - great sleeping quality !

The whole hotel has a very inviting stylish ambience to it. From the lobby, bar and restaurant area to the rooms, the sweetspot of the hotel though is definitely the garden.
Given the weather is good enough its just a fantastic place to hang out and/or eat outside in the garden - places like that are rare in china.

We were lucky with the weather during our stay and had lunch there which was fantastic.
Breakfast wasnot bad either, but (probably due to the small size of the hotel) they dont have a buffet, but menus to choose from.

a great alternative hotel with a unique ambience.

  • Stayed August 2011, travelled as a couple
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Helpful?
Thank Christian O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
1 review
Reviewed 13 July 2012

The Hotel is centrally located, very easy to get around in Shanghai. Friendly staff, unique and private environment. loved the food there. great job to the F&B Manager Fergus! I will come back soon.

  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mariano d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about URBN Boutique Shanghai

Property: URBN Boutique Shanghai
Address: No.183 Jiaozhou Road, Jing'an District, Shanghai 200040, China
Phone Number:
Region: China > Shanghai Region > Shanghai > Jing'an
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#28 Business Hotel in Shanghai
#36 Luxury Hotel in Shanghai
#42 Romantic Hotel in Shanghai
#148 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): ££
Hotel Class:4 star — URBN Boutique Shanghai 4*
Number of rooms: 26
Official Description (provided by the hotel):
URBN Boutique Shanghai, the award-winning design-meets-sustainable boutique hotel, is ideally located in Shanghai's bustling downtown.  A former warehouse, the redesigned hotel is located on a quiet tree-lined street in Jing'an District with an abundance of independent bars and cafes in the surrounding streets and is only minutes away from the commercial shopping district and subway lines 2 and 7. URBN Boutique Shanghai offers sleek rooms and suites over 4 floors with a blend of contemporary, minimalist aesthetics and modern day comforts such as the COCO-MAT Renewal Bed, free wifi, a DVD home theater unit, high-definition television, an in-room safe, a selection of New York fashion designer Jay Godfrey's paraben-free bathroom amenities, a well-stocked mini bar and one-of-a-kind artwork. The hotel also features a 24-hour gym and an on-property restaurant which serves a selection of cuisine with a wide selection of craft beers, artisanal cocktails, and wine in a casual atmosphere both inside and under the tented courtyard. ... more   less 
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Also Known As:
Urbn Hotel Shanghai

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