I Stayed two years and a month there i recetly moved as this apt hotel does not offer what promises and definately seems more luxury and clean on the photos that in reality..
my employee choose this hotel due to low rates.i rented a delux apt 1 bed.
Price: low equal to the privided service..
location: good many restaurants, 15 min from lujiazui and abt 30 min from xintiandiand other places in puxi area
cleaning: insufficient example food remains on th eplates, spoons, glasses, forks etc , i had 3 times per week cleaning service but no matter how many times still my place was dirty or clean by chinese standards.. honestly i don;t know.
heating: two poor maintained aircontidition becareful if you are alergic or you have asthma..
Room : fully furnished with medium quality stuff let's say ok, but no soundproof which mean no good quality of sleep and also allows wind to enter you place (uninvited).
dry cleaning: again like a chinese woman do it's laundry .. they outsource dry cleaning so no way to get your clothes back same day..i had 3 cases of ruining my trousers with clorine while i had specifialy write dry cleaning only eventually they paid the cost but still this is not proffesionalism.
breakfast: nothing eatable by european standards, no variety really cheap and really poor breakfast you can eat only fruits, ps everywhere oil.
no bar , no inside restaurant, no swimming pool, only a small gym.
staff: insufficient knwoledge of english that led to many misunderstandings and many times i lost my temper as when i pay i need to get a service in return.
room service: what? none.
stars: definately many in the sky none on this property.
in general my first and last experience with ascott they may claim they are the biggest serviced apartment hotel in asia and pacific but with hotels like citadines biuy wont stay for long .
overall my experience was not pleasant i wouldnt suggest this hotel to anyone that can afford a better hotel.
ps for new comers you can get better apartments with 2/3 of the price of citadines, fully furnished and better.
i paid for two year monthly 11,000 yuan or abt 1350 euro.
- Official Description (provided by the hotel):
- Citadines Biyun Shanghai ... more less
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- Also Known As:
- Citadines Biyun Shanghai Hotel Shanghai