We took a get-a-way weekend to Scottsboro, Alabama, a small town, but lots around to see and do. We made the reservations one day and arrived the next. When we tried to check in we found that the person on the desk that I had dealt with the day before had made it for the wrong day. She made it for the day I called and not on the Saturday arrival as requested. They were extremely busy, near full with the good weather . There was this gem of a woman called WANDA that even though so very busy, began to right the wrong. She was amazing!! She was determined to make it turn out right. Comfort Inn and Suites have something you seldom find anymore a dedicated employee. She kept at it until we were satisfied and happy. We had a great nights stay. the room was large, clean and the beds amazing. I would recommend this motel not necessarily because of location because you have to be watchful to get off the highway onto a side road to get to it, but the place itself.. I'm not sure there are many WANDA'S, but this one was good to us. It certainly made me gain hope for future times when things don't go as expected.
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