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“Beware if you need to cancel reservations !”

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Country Hearth Inn & Suites
Ranked #5 of 10 Hotels in Scottsboro
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Beware if you need to cancel reservations !”
1 of 5 bubbles Reviewed 17 February 2014

Beware: I called to cancel a reservation. Person on phone said I had no reservation. A week later I was charged for a room that I (a) had no reservation for and (b) had called and cancelled 4 days before my trip! Talking with Mr Patel, the manager, he told me he had the reservation ( he was the one I spoke with last week) and that he was willing to refund me HALF of the charges... Better than nothing, but will not even consider a future stay!

Stayed February 2014
Helpful?
1 Thank Katgar707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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8 reviews from our community

Traveller rating
    1
    4
    1
    1
    1
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2
Couples
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2
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Date | Rating
  • English first
  • Any
English first
Louisville, Kentucky
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 October 2013 via mobile

I've been coming here, since the place was a Days Inn. Everytime I come something has always gotten better, some sort of remodel/painting, large hot breakfast (yum). The staff is helpfull and always makes you feel like your at a home away from home.

On occasion I do come for fishing and this place has boat hook-up's almost everywhere on property. I know with their huge parking lot, it safe and my boats always charged up and already hooked up to my truck and ready to go.
The place does need a bit more work, but they are always on top it upgrading something or another when im by.

Bottom line: best price/value in Scottsboro, rooms are always clean, hot breakfast always starts my day off really well. Staff is great, makes you feel like home. Lots of boat parking and hook ups everywhere.

Stayed September 2013, travelled solo
Helpful?
1 Thank travel4funalot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob P, General Manager at Country Hearth Inn & Suites, responded to this review, 22 October 2013
We appreciate your business and loyalty and we always strive our best to keep our property fresh with new changes. Also know we do book Group rates for fishing tournaments, so next time your back please ask to see if your group has a discounted rate.

Again thanks for you, for your business!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Country Hearth Inn & Suites

Property: Country Hearth Inn & Suites
Address: 23945 John T Reid Pkwy, Scottsboro, AL 35768-2857
Region: United States > Alabama > Scottsboro
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool
Hotel Style:
Ranked #5 of 10 Hotels in Scottsboro
Price Range (Based on Average Rates): £
Number of rooms: 69
Official Description (provided by the hotel):
Excellent Fishing Nearby and Offering Free Boat Hook-ups.Fish for largemouth bass and reel in a great deal at our Country Hearth Inn Scottsboro hotel, near Lake Guntersville. Located in the northeastern corner of Alabama and off Highway 72, our Scottsboro, AL, hotel is just a short drive to Chattanooga and Huntsville as well as the famous Unclaimed Baggage Center here in Scottsboro.While at our hotel, cool off in the outdoor pool and enjoy in-room amenities like free Wi-Fi Internet access, microwave and refrigerator. Each morning, fix yourself a pot of coffee or join us for free Daybreak continental breakfast, featuring waffles, biscuits, sausage and gravy. We also offer free boat hook-ups in our parking lot.LOCAL ATTRACTIONSJust around the corner from our Scottsboro, AL, hotel, find an Alabama oddity known as Unclaimed Baggage Center, where you can purchase unclaimed items from all over the world. Fishing is everywhere —from Lake Guntersville, just a few miles from our hotel, to Jackson County Park where you can fish from the pier. Tee off at Goose Pond Colony or Broken Arrow Golf Course. Make the 25-mile trip to Huntsville to see the U.S. Space & Rocket Center or travel and hour to Chattanooga to tour Lookout Mountain, the Tennessee Aquarium and the famous Chattanooga Choo-Choo.DINING OPTIONSWalk to Western Sizzlin, next door to our hotel in Scottsboro, AL, as well as familiar restaurants like Ruby Tuesday and Captain D's Seafood. Get wild wings and listen to live music just five minutes away at Roseberry Pub & Grill or, if you did not catch anything, order catfish from Carlile's, about three miles from our hotel.BUSINESS AND EVENT FACILITIESWe offer a business center, located in the lobby. ... more   less 

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