I checked in over two telephone calls. The first one, I was asked if I could be placed on hold, which I consented to. 9 minutes plus later, I figured they had forgotten about me, so I hung up and redialed. I got through again and the same person took my call, asking what she could do for me. I stated that I was on hold for nearly 10 minutes and hung up thinking she forgot me. She apologized and said she was busy with a customer. No problem.
I gave my credit card information, booked a room, and my son and I checked into our room. We should have been suspicious immediately, there were several items that were in the room. A bottle of Coca Cola, some popcorn, and some cereal...all unopened. There were a couple of writing pens on the counter in the bathroom. And, some of the hand soap was opened.
I took the items to the front desk and the receptionist assured me nobody had been in that room for some time. Whatever.
Lastly, we were kept up all night with various loud noises in & outside of the hotel. The room next door had absolutely zero consideration for anyone else as they were making noises equating to a basketball being bounced against the wall my headboard was against. This went on all night, till roughly 4 AM. My son was kept awake, I was kept awake, so I packed my things and we left. I did talk to the person on duty, and they did knock off a whole $10 from my bill. So much for the advertised 100% Satisfaction Guarantee!
Overall, the facilities were more than adequate. The condition of our room, other than someone leaving the food items, was satisfactory. But my room, and the room on the other side of the "active" room both complained, so it wasn't as if there was anything unsubstantiated. But I saved a whole $10.00.....
Needless to say I cannot recommend this particular hotel.
- Official Description (provided by the hotel):
- Selma Hotel Offers Access to History You Can See The Holiday Inn Express Hotel & Suites in Selma offers close proximity to many Selma attractions that chronicle AmericaÂ¿s Civil Rights history. Old Town Selma, a historically important town in Alabama's largest historic district, is just five minutes from our Selma accommodations. With 1,250 buildings that date back as far as the 1820s, Old Town Selma is a great place to experience old, Southern architecture and style. Other historic venues near our Selma hotel include the National Voting Rights Museum, National Civil Rights Museum and the Slavery and Civil War Museum. Our Selma hotel is conveniently located five minutes from the Carl C. Morgan Convention Center, Bush Hog LLC, and International Paper Company and ten minutes from Craig Industrial Complex. We make business travel easier by offering a meeting room, free high-speed Internet access and a 24-hour Business Center with copy, fax, print and other services. You can expect a comfortable and quiet stay in our clean Selma hotel rooms, as we're the only hotel to offer 100% non-smoking accommodations in Selma. You'll sleep well in a triple-sheeted bed with four pillows and be able to connect to free high-speed Internet access in every room. Don't settle for cheap hotels in Selma, AL; instead, enjoy the choice hotel amenities you deserve, like a complimentary hot breakfast bar and an outdoor pool, at HIE. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Hotels.com, TripOnline SA, Ebookers, Evoline ltd, HotelsClick, HotelQuickly, getaroom.com and Cancelon so you can book your Holiday Inn Express Hotel & Suites Selma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Express Hotel And Suites Selma