We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Smoke everywhere, greeted at the front door by guys drinking beer”
Review of Centerstone Inn

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Centerstone Inn
Ranked #24 of 35 Hotels in Tuscaloosa
Reviewed 31 July 2013

Most of the below feedback is documented in the images i've submitted which are geo tagged. The only positive comments I have are that the room was neat (not clean) and the breakfast and bed was very good. Now for a lot of negative. Getting out of the car we were greeted by a group of 5-6 men standing at the front entrance of the hotel drinking beer. Not a good start. Walking down the hall to the room there was a heavy smell of smoke and upon entering our room there was a horrible smell of citrus deodorizer that had obviously been used to cover up a smoking room. If you look closely at the nonsmoking signs under the room numbers you can tell that they've been removed and added based on what has been booked. If you book nonsmoking you may get a smoking that's been "converted". You could also see evidence of this on the inside of the door where things had been removed there was white paint, the rest was yellow with cigarette tar. The smell was more terrible then cigarette smoke would have been and overwhelming. The carpet was filthy, it had been vacuumed but needed washing. We were woken up in the middle of the night twice, once by a man yelling down the hall and the other a door slamming. In the morning on my way to breakfast I observed a beer bottle in the hall outside of a room door and cigarette butts and ashes in the stairwell. The staff was not friendly and defended the drinkers. There appears to be a rough group of people occupying the hotel long term. We did not feel completely safe. Definitely not an award winning hotel! Home Towne Studios Tuscaloosa was much nicer and better located for a bit less money.

  • Stayed: July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Stephen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (133)
There are newer reviews for Centerstone Inn
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

115 - 121 of 133 reviews

Reviewed 28 July 2013

We have stayed at this hotel many years while traveling from Louisiana to Tennessee. The hotel name has changed quite a few times but the hotel itself has been well maintained and was very clean. Staff all helpful and the breakfast was good.

Stayed: July 2013, travelled with family
Thank alelmo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2013

We only stayed one night here and it was a nice room. Roomy and comfortable. The hotel does need some updating, but, it was clean. I wasn't impressed with the desk staff, they just weren't very friendly, not rude, just not many people skills. Housekeeping and the young man in charge of the breakfast area were really nice and helpful. I was slightly annoyed at the fact that I had to pay to rent a safe in our room and then found out that the key for the safe was already available in our room?? The pool area could use an umbrella. We were really impressed with the breakfast!! We enjoyed the Cracker Barrel right next door...a huge plus to this quick trip.

  • Stayed: July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JoBeth D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2013

The check in desk prominently displays a Tripadvisor "best of" award on their counter. Bearing that in mind, we were not thrilled with the level of accommodations and service received. We stayed just for one night. Found a "personal" hair prominently displayed in the middle of the bathtub which was disconcerting at best. For a 4-person stay, there were only 3 bathtowels and wash cloths in the room. When we wanted to use the pool, we were told to ask the front desk for the special 'pool towels' which were very small and thin. When we needed another pool towel, we were informed they were out and at first the desk staff did not want to give us anymore. They had to call their SUPERVISOR and get permission, because "the room towels are new and we don't want them messed up." The desk staff then said that towel would be put on our room so make sure it was there when we left ... ??? Almost seemed like they thought we would steal the towel. The desk staff were not rude, but certainly were not over-accommodating or even very friendly. The breakfast was ok the next morning, but they didn't seem prepared for the amount of visitors they had, so had run out of some things like eggs and waffle mix by the time we got down to eat. Not the best stay I have ever had, and not the worst.

  • Stayed: July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Amanda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2013

The staff was excellent from check-in to check-out. Housekeeping spoke English and SUPER friendly! Complimentary Breakfast was more than cold cereal and toast/bagels. We were in Tuscaloosa for a travel ball tournament at SoKol Park just past the University of Alabama. Not a bad commute to either location. Craker Barrel is right next door with easy walking accomodations. Roomsize is not real compact. Rooms have refridgerator and microwave. Cost is very good for hotel. I have stayed in many places for more money and been very disappointed! Definitely will be hotel of choice upon return to Tuscaloosa.

Room Tip: We were on front side near interstate and no road noise. So, i feel any room would be great.
  • Stayed: July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 01MOM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2013

We only stayed at this hotel one night but it one of the nicer hotels we have stayed at for just passing through. The room surpassed any expectations, there was a fridge, microwave, and table and chairs. Really nothing bad to say about them. Would definitely stay again!

  • Stayed: June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Jennifer B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2013

But, I would not reccomend the hotel, unless you are a chain smoker.
The manager bent over backwards, and the staff was all very very friendly and kind.
That however, can not remove the strong smoke smell throughout the enitre hotel. They
try to cover the smell w odorban, but then the smell of the odorban chokes you. I made the
mistake of removing my shoes, and walked across the rug. Ewwwww...it was so sticky and
gross, just could not deal w it.
The service is paramount, but just could not deal w the cleanliness and smell!
Once again, the Manager is one of the most wonderful people I have ever met!
Just not a good hotel

  • Stayed: June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank nemosgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Tuscaloosa hotels
3.1 mi away
Ramada Tuscaloosa
Ramada Tuscaloosa
#11 of 35 in Tuscaloosa
420 reviews
2.9 mi away
Quality Inn
Quality Inn
#21 of 35 in Tuscaloosa
86 reviews
2.7 mi away
Days Inn & Suites Tuscaloosa - University of Alabama
Show Prices
Show Prices
Show Prices
3.1 mi away
Candlewood Suites Tuscaloosa
Candlewood Suites Tuscaloosa
#16 of 35 in Tuscaloosa
163 reviews
4.6 mi away
Baymont Inn & Suites Tuscaloosa
1.5 mi away
Hampton Inn Tuscaloosa -East
Hampton Inn Tuscaloosa -East
#4 of 35 in Tuscaloosa
452 reviews
Show Prices
Show Prices
Show Prices

Been to Centerstone Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Centerstone Inn

Address: 4700 Doris Pate Dr, Tuscaloosa, AL 35405-3599 (Formerly Comfort Inn)
Region: United States > Alabama > Tuscaloosa
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
#10 Business Hotel in Tuscaloosa
Price Range: £56 - £267 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Centerstone Inn 2.5*
Number of rooms: 57
Official Description (provided by the hotel):
Centerstone Inn & Suites is located less than 15 minutes away from The University of Alabama, and next door to Cracker Barrel restaurant off of exit 76 in Tuscaloosa. We do have a free full HOT breakfast in the mornings, on-site staff 24 hours a day throughout the year, interior room hotel, recently renovated, flat panel TVs, micro/fridge, hairdryer, and complimentary Wi-Fi. Also, the hotel does offer extended stay options for those that are staying in the Tuscaloosa area for longer periods of time. Our target markets consist of are families, business travelers, leisure, and visitors to the Tuscaloosa area. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, TripOnline SA, Ebookers, Agoda, Cancelon and 5viajes2012 S.L. so you can book your Centerstone Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn Tuscaloosa
Tuscaloosa Comfort Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing