I love the Hilton Garden Inn and try to stay at it wherever I travel. However, I will now closely review Trip Advisor comments before I book at one again. I experienced 2 different rooms in this Hilton Garden Inn and neither one was clean. The first had hair all over the shower and smelled musty, so I requested a new room. The second room was worse than the first. The counters and desk had not been cleaned: I found a used braces/hair band on the desk. The floor around the toilet had hairs all over it, and the toilet seat itself had blood on it. The shower was again covered in hairs. I have honestly never stayed in a place this bad. They told me they had no other rooms and the sheets appeared clean, so - it being 11 pm and all the other hotels in town being booked - I had no choice but to sleep there. I treated the restroom as a public restroom and woke at 6 am, got in my car without a shower, and left. I explained my situation to the front desk and they comped my room, saying that they had been without a housekeeping manager for months and thus acknowledged that they had some problems. I absolutely would not stay here again.
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- Also Known As:
- Hilton Garden Inn Tuscaloosa Hotel Tuscaloosa
- Hilton Tuscaloosa