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“excellent”
Review of Comfort Suites

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Comfort Suites
Ranked #18 of 35 Hotels in Tuscaloosa
Tuscaloosa, Alabama
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“excellent”
Reviewed 20 December 2013

Travelling from kentucky to new orleans - hotel was just off the freeway. Rooms were lovely and clean and comfortable. quiet location. Nice bathroom, beds + free wifi. Lovely staff at reception. Hot breakfast included. Would recommend. thanks,

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Milliefran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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145 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Any
English first
Jacksonville, Alabama, United States
Level Contributor
8 reviews
Reviewed 14 October 2013

We had never been to an event at Tuscaloosa's Amphitheater, so we asked at our hotel regarding parking, how far it was to walk, etc. Cathy at the front desk looked up the number for us to call. We got great advise from an employee there. She asked us if we had found out what we needed before we left. Great follow up. She saw at at the hot breakfast bar the next morning and asked how the concert had been. We will definitely stay there again. Right at exit 73. Everything was great!

Room Tip: We did ask for a room opposite the interstate to insure quieter night.
See more room tips
  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rhonda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olive Branch, Mississippi, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 October 2013

I had reservations for a two night stay - Friday and Saturday. We were coming in for a football games. Our plans had to change and I called to tell the hotel we would not be coming in on Friday night. At first, the hotel told us there would not be a problem with cancelling the room for Friday night and holding our reservation for Saturday night. I was surprised but pleased. I got a phone call back and the clerk told me she had talked to the manager and they could not just cancel the one night. I told her that was fine, was expecting to pay for Friday night even though we would not be there but to keep our reservation because we would be there on Saturday. We were assured there would be no problem. When we arrived at the hotel on Saturday, we had no room. We were told their system would not allow them to do what we asked. Why weren't we told this on the phone??? Also, after a follow up with corporate we were told what the hotel should have done to save our reservation. The hotel manager will not admit a mistake was made and will offer no resolution. Needless to say we are not happy with Comfort Suites!

  • Stayed September 2013, travelled as a couple
    • Value
    • Service
Helpful?
1 Thank Lynn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roanoke, Virginia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 August 2013 via mobile

We looked for a hotel with a hot tub.. The website shows a hot tub but it was removed in Febuary!! Despite the hotel requesting updates to the website , the corporation continues to false advertise. The hotel is lovely but not what I paid for. I won't trust this corporation again!!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Linda M L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Worth, Texas
Level Contributor
148 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 21 August 2013 via mobile

Southern hospitality from the get-go! Staff friendly, rooms comfortable and large. Near I 20 and choices for eating. Not to forget,direct access north to UA campus. Would stay there, again! Hot breakfast included.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 63901pb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 13 August 2013

We were here for move in at university of Alabama. At first we were mad that we didn't get our usual hotel because we have never stayed here. But now we will stay here probably every other time. Check in was really easy and the lady behind the counter was great. We were on the second floor and never had to wait more than 30 seconds for the elevater. The room was really big and clean. The Internet was pretty good but was slow at times. Probably the best part was the location! The highway that took you easily to the university is right there but was not loud. There is a gas station next door that was easy to get to for snacks which was nice. And the hotel is on a street with a lot of restaurants and shops nearby but not loud. The breakfast was okay but not a lot of options(we went to Krispy Kreme the second day instead! Best decision ever!!!!!) overall it was an excelenthotel and we will be coming back

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carsonu25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashville
Level Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 28 July 2013

I have stayed at this Hotel in the past and it was good, but I had problems on this visit.
The room was very hot and the air conditioner was not cooling so I had to switch rooms.
In this room, the air conditioner was fine, but the toliet would not flush. The biggest problem was slow internet, which was faster late at night which means the hotel can't handle many people on the net at one time.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Wade B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Suites

Property: Comfort Suites
Address: 3916 McFarland Blvd E, Tuscaloosa, AL 35405-2406
Phone Number:
Region: United States > Alabama > Tuscaloosa
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 35 Hotels in Tuscaloosa
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Comfort Hotel Tuscaloosa
Comfort Suites Tuscaloosa
Tuscaloosa Comfort Suites

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