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“clean room and shower one roach seen” 5 of 5 bubbles
Review of Ramada Tuscaloosa

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Ramada Tuscaloosa
Ranked #15 of 35 Hotels in Tuscaloosa
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357 reviews from our community

Traveller rating
    115
    81
    60
    41
    60
See reviews for
142
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80
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
Findlay, Ohio
Level Contributor
5 reviews
1 of 5 bubbles Reviewed 26 October 2013 via mobile

We were in town for the Bama game against Arkansas. We were pleased to find a hotel that had vacancy the night before the game. We quickly regretted that decision. The front desk girl was very friendly at first. We got into our room after a long drive and enjoyed some food on the bed when my wife spotted a Cockroach on the table. I killed it and proceeded to find more cockroaches. We called the front desk clerk and she didn't even apologize and said there is nothing we can do for you besides move you to room 408. We were in 406 which is RIGHT beside it! She said that was all she can do even after I told her they were the kind that bite and feed off your mouth at night. We called customer support and they said it was up to the front desk clerk. At this point it was too late to drive to Birmingham. We were screwed out of $150!

Stayed October 2013, travelled on business
Helpful?
Thank Jordigo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramadaoftuscaloosa, General Manager at Ramada Tuscaloosa, responded to this review, 28 October 2013
Mr. Bell: We appreciate your feedback and again, are very sorry that we were unable to relocate you to the interior building. When you book on a third party by rate, you receive the room that is the cheapest available. In your case unfortunately to your disatiscfaction it was an exterior room with 1 double bed. The front desk clerk did offered you a room move, but she was unable to meet your request to come inside because none of those room types were available as you were aware during your booking. Again, we are truly sorry. Janell Colburn, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Rose
1 review
4 of 5 bubbles Reviewed 21 October 2013

The "Suite" was really a double room with a refrigerator and microwave - not a true "suite" like higher end chains would define one as. It was a clean and comfortable room. Served my needs well. Hotel is well situated so you aren't very far from anything.

  • Stayed October 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Ramada

Helpful?
Thank William E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belmont, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 bubbles Reviewed 2 October 2013

My husband and I stayed at the Ramada for 2013 Family Weekend (Sept 20-22). We had previously stayed for freshman move-in in August and found the property to be adequate at that time, although excessive air freshener was used and it took a long period of time for it to clear out. On our recent visit during family weekend, we left the hotel to go over to campus for tailgating and the game around 1:00 (because of the downpours, we delayed going to campus). When we left we removed the "do not disturb sign" and went on our first tailgating and football experience at UA. When we returned to the hotel around 11:30 pm, we returned to our room and found that the bed wasn't made, towels were on the floor in the bathrrom, and the trash had not been emptied. I spoke with the night desk clerk and he was unable to do anything other then provide exta towels. I know that this was not an exception as there was another guest who was speaking to the night clerk about the same issue just as I arrived to address our concerns.

In the morning when we were checking out, I spoke with the manager on duty who told me that the housekeeping staff had finished and left the property by 12:30 pm on Saturday, and that there was nothing he could do. I found this interesting as there were two housekeeping staff speaking with the front desk staff when we left for tailgating and the game. Keep in mind, we are not snobs, but have traveled enough to know that housekeeping staff always circle around and double/triple check their assignments to make sure that rooms are serviced before leaving for the day. I found the manager on duty unhelpful and noted that we will not stay at this property again.

  • Stayed September 2013, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Starla P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ramada Tuscaloosa

Property: Ramada Tuscaloosa
Address: 631 Skyland Blvd E, Tuscaloosa, AL 35405-4095
Phone Number:
Region: United States > Alabama > Tuscaloosa
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Tuscaloosa
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Ramada Tuscaloosa 2.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Ramada Inn Tuscaloosa Hotel Tuscaloosa
Tuscaloosa Ramada Inn

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