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Berlor Airport Inn
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Reviews (289)
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All reviewscalzonefree ridesserves pizzafamiliar atmospheresan josecosta ricasomeone's homerooms are smallswimming poolvery comfortable roomlay your headfelt safedecent hotelcable tvfree breakfastovernight staywater pressure
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152 - 157 of 289 reviews
Reviewed 9 January 2013

The review "awful" posted on aug 7 is very accurate. How this room ended up costing 77 dollars is beyond me. The room was comically and terribly small. This was the last place we stayed in costa rica and by far this was the worst value. The window of the room didn't lock and opened onto a dark hallway-also making it easier to here hotel noise. Bed was worn out and sagging in the middle.

Breakfast was ok..think the other post is referring to the same woman who made us breakfast who is not unfriendly but gives you the feeling your inconveniencing her.shuttle was on time and we liked our driver.

Recommendation to the owner:

Lower the price by half to make this value appropriate and avoid bad reviews...

Or, significantly upgrade the place.

  • Stayed: January 2013, travelled as a couple
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1  Thank Liam F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2012

Well I flew out of Newark, N.J. and the plane traffic was backed up due to Hurricane Sandy so I arrived in San Jose Costa Rica 2 1/2 hrs. later then I thought. Grabbed a taxi C2,000 colones and was quite worried everyone had retired for the evening. There was the owner opening the gate much to my relief! A perfect location close to the airport 10 minute ride away. They would have picked me up had it not been so late. Getting to a telephone to call wouldn't have been a problem but finding change to call is near to impossible. Room had 3 beds - I travelled solo - very clean and comfortable. They have wake-up call if needed and offer a typico Costa Rican breakfast - very nice. This isn't in a high-end district but it is quiet. Very friendly staff and owner and would recommend this to anyone wanting a close bed.

  • Stayed: November 2012, travelled solo
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Thank jpbird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
berlorair, Manager at Berlor Airport Inn, responded to this reviewResponded 11 November 2012

Dear Guest

I want to thank you on behalf of all the staff of our hotel review, which come to inject new energy to our daily work
whose only interest is in the interest of a happy and relaxed host.

Come back soon to Costa Rica

thanks again

Bernal Gutierrez

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2012

We decided to stay at the Hotel Berlor based on reviews we had seen here. Unfortunately the Hotel Berlor did not live up to our expectations. First and foremost we were misled about the price of the rooms. I had reserved a single room before we left on our trip and the reservation confirmation I received from the hotel quoted a rate of $58. We were charged $88. This was extremely overpriced considering the low quality of the hotel.

We were also unimpressed with the staff. We arrived there after five hours of travel at 12:30. We were sent away as check in isn’t until 2:00. The front desk clerk was not rude, but was not friendly or accommodating in any way. That evening we ordered dinner which consisted of a few frozen raviolis covered with marinara sauce and a small scoop of ice cream. It cost $32! Our waitress was unfriendly and did not check on us during our meal. We were not even offered drinks.

The room itself wasn’t filthy, but it wasn’t clean either. There was a musty smell, similar to the smell of dirty feet, radiating from the carpet. The walls were not sound proof and we could hear everything that was going on out front. Things did quiet down by 10:00 or so but that may not always be the case. The only positive aspect of our stay was that the driver arrived five minutes early to take us to the airport. We were happy to leave.

  • Stayed: January 2012, travelled as a couple
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2  Thank LCS924
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
berlorair, Manager at Berlor Airport Inn, responded to this reviewResponded 11 November 2012

ar Guest

I want to thank you for taking a few minutes of your time to show us
in what we need to improve, mpuedo not stop thinking about what your stay Debio represents many disadvantages.

We invite you to give us a new opportunity to show our interest in improving, advise us when you return to Costa Rica and get a special rate that motivates.

thanks again

Bernal Gutierrez

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2012

Hotel Berlor is a great deal. I stayed there entering and leaving and loved it. It is a mile from the airport. A small local family place. They serve great dinners or you can eat within a few minutes walk. You can hang out in the backyard. Sylvia speaks english well and makes you feel at home. It is clean and safe, and the family will get you to the airport on time. All at a good price!

Room Tip: It is very small so take what is available
  • Stayed: April 2012, travelled solo
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2  Thank jeff s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
berlorair, Gerente at Berlor Airport Inn, responded to this reviewResponded 7 August 2012

Dear Mr. Jeff, on behalf of Berlor staff want to thank you for your kind opinion, sure I will again in our establishment will always promise a friendly service, the entire team has received a copy of your comments , this motivates us to continue making an effort, God Bless you. Gutierrez Bernal manager

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Reviewed 20 July 2012

If you are the kind of traveler who likes to experience "local atmosphere" then you'd like this place. It's more like a bed and breakfast and you feel like you're staying at someone's big home. The beds were big and comfortable for our family of 4 (kids 11 & 14) - we had a king and two doubles, which you can't get at a typical chain hotel for a low rate. The staff were helpful and friendly, the place was clean, good air con, and the breakfast was simple and decent. It's good for an overnight stay (it was our first night in Costa Rica after long day of travel) and it's close to the airport (but since it's close to airport, planes started to pass by early in the morning, and literally the building shook. However, that's what you'd expect if you want to stay close to the airport!). Free WIFI and 10 mins free international call were nice touches. The "backyard" area was nice to sit and have our coffee in the morning, although the small pool was not very inviting. We walked about a block to a local fried chicken place the staff recommended for dinner and the food was cheap and delicious. It's a family run place and the father spoke enough English for us to order. We didn't feel that the area was unsafe...it just looks like a typical local road in a tropical country - not well lit, no real sidewalk, bumpy road.

  • Stayed: July 2012, travelled with family
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5  Thank yr66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
berlorair, Gerente at Berlor Airport Inn, responded to this reviewResponded 25 July 2012

Good Morning I remember your kind visit, I hope you continue enjoying memories of Costa Rica, I appreciate your comments and very pleased to inform you that the road and sidewalks are about to be completed, so that your future visit or your friends will not have drawbacks. About noise from aircraft, we are seeking more advisable option to mitigate this noise through the seiling, so we hope to minimize the noise during the next season. Once again thank for taken a few minutes to send us your comments, I will make it known to our staff. Gutierrez Bernal manager

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