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“Perfect for connections”

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Hampton Inn & Suites by Hilton San Jose Airport
Ranked #2 of 29 Hotels in Alajuela
Certificate of Excellence
Madison, WI
Level Contributor
135 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Perfect for connections”
5 of 5 bubbles Reviewed 19 January 2014

Stayed less than 24 hours arriving for an international flight. Airport shuttle runs often and the hotel is about 6 minutes from the airport. Located in the same plaza as the Holiday Inn Express. We were not there for anything but the night's stay, so I cannot comment on the pool/breakfast, etc...but the hotel is spotless, convenient, free internet, walking to casino and a couple of ok restaurants. Paid our country departure tax there (good for 60 days) to save time and the line at the airport when we were leaving a week later.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KLMMadison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marjorie E, Public Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, 22 January 2014
Dear KLMMadison, thank you for sharing your comments.

Eventhough your stay with us was very short, we are very happy that you liked our hotel so much and found its location so convenient. We strive to provide our guests with the best services and the highest quality of accommodations to assure them a good rest and a very satisfying stay. As you could see, our guests´ comfort and well being is very important for us, that is why we offer the country´s departure tax service, that way our guests can have a little more resting time before their long trip instead of having to make long lines at the airport.

We really do hope that the next time you visit the country you can stay with us a little bit longer so you can enjoy everything we have to offer.

Thank you for staying with us, it was a pleasure having you with us.

Best regards.
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1,350 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (107)
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English first
Ashton, Maryland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 19 January 2014

A very convenient hotel with free shuttle to and from the San Jose airport (VERY near by). As Hilton diamond members who have stayed at many Hampton Inns, this hotel is at the top of our list for friendly and helpful customer service. The employees express genuine Costa Rican hospitality and are very helpful with all types of requests. They offer the convenience of pre-paying airport taxes which saves a lot of time at the airport. Very clean and comfortable hotel with good Wifi.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank vandygal85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marjorie E, Public Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, 22 January 2014
Dear vandygal85, thanks for writing such wonderful comments.
You have made the entire hotel´s staff very proud with your review because it shows us that we are indeed doing a very good job (which is also a great pleasure) making our guests feel happy and satisfied with the attentions we are giving them and the services that we provide them.

We thrive on our guests´ well being and complete satisfaction, that is why go go above and beyond to please them everytime and to surround them with a very warm and friendly atmosphere. By providing them with the best services and accommodations we can be sure that our guests´ hotel experience is going to be one that they will never forget.

Thank you for choosing us, the entire staff looks forward to your next visit.

Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sunriver, Oregon
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 17 January 2014

My husband and I travel extensively and this is the best quality and most affordable airport hotel we've ever stayed at anywhere! It is only a couple minutes from the airport, the free shuttle runs every 15 minutes (and it holds a lot of people), the breakfast is great, there is wonderful coffee available in the lobby 24 hours a day, with fresh cookies in the afternoon and fruit in the morning. Add to that an incredibly helpful staff and you've got a real winner.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JudyO618
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marjorie E, Public Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, 22 January 2014
Dear JudyO618, thank you so much for such an awesome review.
We are very proud and honored to learn that our hotel is the most affordable and the best quality airport hotel you have ever stay anywhere in the world, and coming from people like yourself and your husband, who as you wrote, travel alot it means very much to us

We really do thrive on our guests´ happiness and satisfaction, so we can assure you that after reading this review we are literally walking on a huge cloud.

Thank you for making us your favorite hotel, the entire staff looks forward to your next visit.

Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vantaa, Finland
Level Contributor
47 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 17 January 2014

It has nothing to do with the brand Hilton, honestly. It was like sleeping in a motel, not hotel. The only reason to choose this hotel is early morning flight: It's only 5 minutes from airport. But do not expect anything special. Rooms are small, but ok, the noise of aeroplanes can be disturbing, breakfast is like eating in a fast food restaurant.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wanikka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marjorie E, Public Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, 22 January 2014
Dear wanikka, thank you for your sharing your comments.
We are very sorry to find out that your stay with us was not of your compllete satisfaction. We strive to provide our guests with the best customer service, always making sure that they have everything they need and that they are comfortable and satisfied with their accommodations and services.
We are always trying to please our guests with offering a very complete, delicious and varied breakfast choices made with the highest quality of products for their total satisfaction.
Our hotel was built less than 1 mile away from the airport, that is why special materials that complletely isolate any incoming sounds were used, that way, we could guarantee our guests all the comfort and rest that they might need.
Thank you for staying with us, it was a pleasure to have you with us.
Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wichita
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 16 January 2014

This hotel is very close to SJO airport and they have a free airport shuttle that runs about every 15 minutes. The rooms are very nice and clean (typical Hampton) with a nice hot breakfast with plenty of fruit too included in the price of the room.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Dosmaletas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marjorie E, Public Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, 22 January 2014
Dear Dosmaletas, we appreciate the time you took for writing this review. It makes us very happy to know how much you enjoyed staying in our hotel and how much you liked your accommodations and the services that we provide.
We are thrilled to learn that you were so pleased with the breakfast we offer, we are going to tell our personnel and I am sure that they are going to be very happy.
It was a pleasure to have you stay with us and we hope to see you again very soon.
Best regards.
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Kensington, United States
1 review
5 of 5 bubbles Reviewed 14 January 2014

Excellent and efficient check in. Room was comfortable for three adults. Good brown bag breakfast provided for us since we had to leave for our flight before the breakfast service opened. The line for the shuttle to the airport was long, but the driver made the round trip quickly and we had no problem arriving at the airport with sufficient time for check in.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Charles C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marjorie E, Public Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, 22 January 2014
Dear Charles C, thank you for taking the time to write your review.
As you could see, everyone at the hotel always goes above and beyond to assure that all of our guests get everything that they need and deserve. We always make it a point to provide our guests with all they need so they will be completely satisfied, not only with our services but also with the high quality pf accommodations that the hotel provides.

We are also very happy that you appreciated our bagged "breakfast to go", that way you can experience first hand how much we take care of our guests, because we wouldn´t want any of you to leave with an empty stomach no matter how early your departure was.

It was a pleasure being of your service, we hope that you can come back again soon.
Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burlington,VT, United States
1 review
5 of 5 bubbles Reviewed 14 January 2014

A quiet, clean, comfortable hotel almost visible from baggage claim at San Jose airport. Multilingual staff, good breakfast, served EXACTLY at 6am, as the sign says. Free airport shuttle. A gooid buy!

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Kenneth N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marjorie E, Public Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, 23 January 2014
Dear Kenneth N, thanks for posting such a nice review.
It is awesome to see how much you liked staying in our hotel. We thrive on our guests´ happiness and well being, that is why we are always doing everything possible to ensure that your stay with us is a complete success and that you can be sure that we will never let you down whenever you are staying with us.
Just so you know, if you have to depart before 6 a.m., we offer our guests our brown bagged "On the Run" breakfast, that way you will never leave us with an empty stomach.
It was a pleasure having you with us, hopefully we will see you back soon.
Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites by Hilton San Jose Airport

Property: Hampton Inn & Suites by Hilton San Jose Airport
Address: Hwy 1 Airport Blvd, Alajuela 20107, Costa Rica
Phone Number:
Region: Costa Rica > Province of Alajuela > Alajuela
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Alajuela
#3 Romantic Hotel in Alajuela
#4 Family Hotel in Alajuela
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hampton Inn & Suites by Hilton San Jose Airport 3*
Number of rooms: 100
Official Description (provided by the hotel):
An airport hotel with everything you need...welcome to the Hampton Inn & Suites by Hilton San José - Airport. If you're looking for a hotel in the Central Valley, home of San José, Costa Rica’s capital city, look no further. Our Hampton Inn & Suites by Hilton™ is the most conveniently located hotel in the area, just five minutes away from the International Airport, one block away from rental car return centers, and with easy access the Inter-American Highway (which transports you to beautiful beaches, national parks, and free trade areas). ... more   less 
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Also Known As:
Hampton Inn And Suites By Hilton San Jose Airport
Hampton Inn & Suites By Hilton San Jose Airport Hotel Alajuela
Hampton Inn Alajuela
Alajuela Hampton Inn
Hampton Inn San Jose
San Jose Hampton Inn
Hampton Inn & Suites By Hilton San Jose Airport Costa Rica/Alajuela

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