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“Very handy to airport and friendly service”

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Hampton Inn & Suites by Hilton San Jose Airport
Ranked #2 of 29 Hotels in Alajuela
Certificate of Excellence
West Coast B.c.
Level Contributor
57 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Very handy to airport and friendly service”
Reviewed 17 May 2014

I decided this time to try the Hampton Inn as I had an early departure in the am.
Check in was a great experience.
Prompt and friendly.
Brief glance at my papers for small service dog.
Nice updated room and very clean.
Walk to restaurant for quick bite or take out.
Standard break fast fare.
Prompt shuttle service.
Would stay again

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FrannywestcoastB_C_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marjorie E, Public Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, 22 May 2014
Dear FrannywestcoastB_C_, thank you very much for posting your nice comments about your stay with us.

It always makes us very happy to know that our guests are so glad and satisfied with their stay with us that they are more than willing to repeat their experience. We are a hotel that is completely commited to make our guests feel that they are more than welcome and that they can trust us with making them have all the rest and comfort that they need and deserve. We offer the highest quality of accommodations and services for our guests, so they can always know that we will always take the best care to make this hotel experience be the best ever.

It was a pleasure being of your service, we hope you visit us again soon.

Best regards.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (107)
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English first
Houston, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 May 2014

The hotel is very convenient to the airport and a good selection of restaurants. Very clean hotel in general and rooms. The staff was very helpful. There was a good selection of items on the breakfast bar. The check out process was quick and easy. I would definitely stay here again.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Carolyn Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marjorie E, Public Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, 19 May 2014
Dear Carolyn Y, thank you so much for sharing your review.

There is nothing we like more, than to learn how much comfort, satisfaction and convenience we provide to our guests and learning that we did achieve all the three things with every one of you, only make us feel proud and happy that we do, because our guests comfort and well being is not only our job but also a pleasure to provide it.

We are very lucky to have an incredible staff that is always going above and beyond to make our guests feel as satisfied and comfortable as they can be, so it is always very rewarding for us to know that our guests are going to be returning because they are going to become members of our extended family.

Thank you for staying with us, it was a pleasure having you.

Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Silver Spring, Maryland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 May 2014 via mobile

We ended up staying here three nights total. One on our way in and two on our way out. Very clean and the staff was extremely helpful. One of our mornings here was Easter morning. It was so nice that they had an Easter Bunny handing out candy in the lobby. My son loved it! They also had a great complimentary hot breakfast. Tamales were so tasty! Only 2 min from the airport and they offer a prepurchase for your departure tax at a slight up charge but a great time saver. Not center ally located for a San Jose stay but good for airport proximity.

Stayed April 2014
Helpful?
Thank sharkey249
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marjorie E, Public Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, 16 May 2014
Dear sharkey249, thanks for writing and sharing such wonderful comments.

We are delighted that you and your son liked our Easter Bunny handing out candy because we know that eventhough you are spending a holiday away from your house, we want you and your family to feel as if this is your home away from home where you can spend a holiday surrounded by a staff that is more than willing to make you and your faily feel welcome and very well taken care of.

It is great that you enjoyed our complimentary breakfast so much (specially the tamales) because we try to make it as varied as possible, combining regional typical dishes such as the tamales, with more traditional ones such as eggs and bacon, seasonal fruits, different types of breads, yoghurt, cereals and different types of Costarican coffes and teas to make each and every guest happy with enough choices to satisfyied them.

It was a complete pleasure having you and your family with us, we hope to see you back on your next vacation.

Best regards.
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Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 May 2014 via mobile

Everything you would expect from a recently built Hamton Inn plus free Costarrican Coffee and free international calls.

It is also a great place if you are coming on a business trip to Intel or any other tech companies in Alajuela and Belen areas.

I definitely recomend it!

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Juan O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marjorie E, Public Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, 16 May 2014
Dear Juan O, thank you for posting such nice comments about our hotel.

It is very rewarding to know that you find our hotel not only with great services, very comfortable but also with having a very convenient location, because as you mentioned before, we are less than a mile away from the airport, we are just across our parking lot from several car rentals, a couple of restaurants and a casino, and also we are just the right distance from all those companies in Belen and Alajuelo (if you are coming on business).

It makes us very happy to notice how much our services are appreciated because our ultimate goal is to make our guests feel as comfortable as possible, offering them not only the highest quality of accommodations but also providing them with everything they need to make their stay a successful experience.

It was a pleasure having you saty with us and we will look forward to your next visit.

Best regards.
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Brussels, Belgium
Level Contributor
244 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 205 helpful votes
Reviewed 10 May 2014

As far as airport hotels go, this is one of the best where I stayed. We checked in for one night, before our next Costa Rican tour and got a nice, large room with standard furniture and amenities.

Our checkin was fast, efficient and professional. The whole hotel looks very clean and well maintained. Complementary coffee is available all day long in the lobby. It is also possible to have breakfast, but the hotel does not have a restaurant. However, there are a couple of diners easily reachable on foot.

It is the ideal place where to spend a night before your flight or in between tours.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dierregi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marjorie E, Public Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, 16 May 2014
Dear Dierregi, thanks for sharing such an awesome review.

You have made us very proud by writing that our hotel is one of the best airports hotel you have ever stayed in the whole world and by writing that you have also let us see that our work is indeed everything we intended it to be.

We are a hotel that strives every day in providing the most comfortable stay ever for our guests' complete satisfaction. We are also very lucky to have an incredible staff that is always going out of their way to make our guests feel more than welcome by being as friendly and attentive as they can but also providing them with all their requests and needs so our guests can now for sure that they can always count on us for their total well being.

Thank you for staying with us, it was a pleasure to have you with us.

Best regards.
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Colorado Springs, CO
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 29 April 2014

Stayed here the night before our flight out of San Jose.

Pros
- Great location (literally 5 minutes away from the airport by free shuttle that they call when you need it)
- Comfortable room
- Helpful staff
- Early bird breakfast bag for early flights
- A few eating options within walking distance

Possible Cons
- Airplane noise (you are right by the airport, but know this, if you need absolute quiet you are right by the airport)
- Wifi signal was extremely weak in the room (on the 3rd floor), had to move closer to the door to get stronger signals.

Room Tip: Lower rooms have better wifi
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anygren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marjorie E, Public Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, 6 May 2014
Dear anygren, thank you so much for sharing your comments about your stay in our hotel.

Our most important job is to make each and every guest feel so comfortable so they can have all the rest they want and deserve and at the same time offer them a very convenient location ( we are less than a mile away from the airport and just across the parking lot from several car rentals, a couple of restaurants and a casino) and making them feel right at home with all the great services we offer. Eventhough we are so close to the airport, our guests can hardly hear any noises that will disturb their rest because the hotel was built with special materials that isolate any incoming sounds no matter how loud they might be because as you already know, there is nothing more important for us than our guests´ total satisfaction and comfort so they can always count on us for their complete rest and well being.

It was a pleasure being of your service, we hope to see you back again real soon.

Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Las Vegas, Nevada
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 24 April 2014

We stayed here twice during our trip to Costa Rica last week. We checked in for 2 nights then checked out to go to La Fortuna. Afterwards, we stayed two more nights before returning to Las Vegas, NV. I only have good things to say about this hotel. It is clean and the staff is always willing to help. I bought a bag of mangos on the side of the road and one of the breakfast staff offered to peel and cut them all for my family. Everyone is always smiling. Breakfast is delicious and with so much fruit. They have a lot of options. The free shuttle to the airport is a plus. I am so glad they are so close to the airport since we almost missed our flight.
Although the area outside is a bit scary, there is security within that hotel and the others around 24 hours a day. They keep checking the vehicles, which is awesome since we had a rental. At no point did I feel unsafe. The free WiFi is also a plus as I needed to stay in touch with my parents. We are hoping to go back next year and we will stay here again.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Martha F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marjorie E, Public Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, 29 April 2014
Dear mfloressu, thank you so much for writing such a lovely review.

You really have made us feel extremely proud as a hotel that strives to satisfy our guests in every possible way so they can always trust us and be assured that their well being and comfort is the most important thing for us, so much that you are going to stay with us the next time you visit the country.

It is an honor to be able to call you a part of our extended family who always come back to us after experiencing such a successful and satisfying stay. We really thrive on our guests happiness and knowing that you feel so good and comfortable with us only makes us want to continue providing great accommodations and services with a very friendly and complying staff whose main concern is you well being and satisfaction.

Thank you for making us your hotel of choice, the entire team will look forward to your visit.

Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites by Hilton San Jose Airport

Property: Hampton Inn & Suites by Hilton San Jose Airport
Address: Hwy 1 Airport Blvd, Alajuela 20107, Costa Rica
Phone Number:
Region: Costa Rica > Province of Alajuela > Alajuela
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Alajuela
#3 Romantic Hotel in Alajuela
#4 Family Hotel in Alajuela
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hampton Inn & Suites by Hilton San Jose Airport 3*
Number of rooms: 100
Official Description (provided by the hotel):
An airport hotel with everything you need...welcome to the Hampton Inn & Suites by Hilton San José - Airport. If you're looking for a hotel in the Central Valley, home of San José, Costa Rica’s capital city, look no further. Our Hampton Inn & Suites by Hilton™ is the most conveniently located hotel in the area, just five minutes away from the International Airport, one block away from rental car return centers, and with easy access the Inter-American Highway (which transports you to beautiful beaches, national parks, and free trade areas). ... more   less 
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Also Known As:
Hampton Inn And Suites By Hilton San Jose Airport
Hampton Inn & Suites By Hilton San Jose Airport Hotel Alajuela
Hampton Inn Alajuela
Alajuela Hampton Inn
Hampton Inn San Jose
San Jose Hampton Inn
Hampton Inn & Suites By Hilton San Jose Airport Costa Rica/Alajuela

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