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“Great place to stay...surprised me!”

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Hampton Inn & Suites by Hilton San Jose Airport
Ranked #2 of 27 Hotels in Alajuela
Certificate of Excellence
Reviewed 7 January 2011

Great hotel! This hotel exceeded my expectations, especially being an airport hotel. It was clean, comfortable, and the breakfast was great in the morning. I am going to stay here everytime I fly in and out of Costa Rica.

  • Stayed: December 2010, travelled on business
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Thank Monica W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIS_respuestas, Gerente at Hampton Inn & Suites by Hilton San Jose Airport, responded to this reviewResponded 11 March 2011

Dear Guest

Thank you very much for taking the time to let us know your thoughts about our property on Trip Advisor and for sharing them with the entire world. Our goal is to offer high value for your money by offering quality accommodations, friendly service and a clean and safe environment, on a consistent basis.

We wish to thank you again for providing feedback and for choosing our hotel.We hope that you give us a chance to serve you again in a nearly future.

Regards

Guillermo Alfaro Carvajal
General Manager
Hotel Hampton Inn & Suites by Hilton
SJCAP 24465
San Jose, Costa Rica

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,156 - 1,162 of 1,493 reviews

Reviewed 1 January 2011

We stayed for one night before flying home after two weeks in Costa Rica. We stayed in a King Suite. Reception staff were good although the lad that checked us in seemed new but very obliging.
The room had a king side bed and sofabed big enough for our daughter. The room was spacious and nicely decorated and lots of niceties like a microwave and fridge.
It is right near the runway so a bit noisy but thru most of the night it was quiet. the hot breakfast was included as well as free phone calls local and international.

A free shuttle bus whisked us away to the airport driven by a very friendly helpful guy.

We were a little concerned that the room was going to be disappointing considering we paid $188 US but it was good value.

  • Stayed: December 2010, travelled with family
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Thank Thelockes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIS_respuestas, Gerente at Hampton Inn & Suites by Hilton San Jose Airport, responded to this reviewResponded 11 March 2011

Dear Guest

Thank you very much for taking the time to let us know your thoughts about our property on Trip Advisor and for sharing them with the entire world. Our goal is to offer high value for your money by offering quality accommodations, friendly service and a clean and safe environment, on a consistent basis.

We wish to thank you again for providing feedback and for choosing our hotel.We hope that you give us a chance to serve you again in a nearly future.

Regards

Guillermo Alfaro Carvajal
General Manager
Hotel Hampton Inn & Suites by Hilton
SJCAP 24465
San Jose, Costa Rica

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 December 2010

I value the feedback on TripAdvisor and thought I would share my experience at the Hampton Inn, Costa Rica.

Last year when I traveled to Costa Rica, I opted not to stay at this hotel because of some negative feedback. However, this year, I thought I would follow the advice of my tour guide (www.campostours.com). Everything was top notch from the moment we entered the hotel. How could anyone complain about anything here?

The lobby was well lit and extremely clean. We had a quick and friendly check-in and then proceeded to our room on the 3rd floor. What I noticed was that the corridor was extremely clean. The carpet looked as if it had been recently renovated. The rooms were the quality of any fine hotel in the US. The beds were heavenly and the bathroom was large and clean. Even the toilet paper and facial tissue had little decorations on them. Now, what totally surprised us was that the hotel offers FREE phone calls to the US. That is amazing. I've never experienced free calls to the US in any other country.

The next morning, we enjoyed a lovely complimentary breakfast with everything you could ever want to eat. There was typical Costa Rican foods as well as typical US breakfast foods. Even a waffle maker. There isn't a restaurant on the premise, but when we stayed here again on the last night before leaving Costa Rica, we were given discount coupons (10%) for Denny's - which is right across the parking lot.

I give this hotel 5 stars without any hesitation.

  • Stayed: December 2010, travelled on business
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Thank AppleCrisp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIS_respuestas, Gerente at Hampton Inn & Suites by Hilton San Jose Airport, responded to this reviewResponded 11 March 2011

Dear Guest

Thank you very much for taking the time to let us know your thoughts about our property on Trip Advisor and for sharing them with the entire world. Our goal is to offer high value for your money by offering quality accommodations, friendly service and a clean and safe environment, on a consistent basis.

We wish to thank you again for providing feedback and for choosing our hotel.We hope that you give us a chance to serve you again in a nearly future.

Regards

Guillermo Alfaro Carvajal
General Manager
Hotel Hampton Inn & Suites by Hilton
SJCAP 24465
San Jose, Costa Rica

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 December 2010

After flying overnight to get to Costa Rica, we needed a day to orient ourselves before embarking on our trip. Our room wasn't yet ready at 9am, so we pulled our swimsuits out of our luggage (which the hotel then stored) and sat by the pool for a few hours. The front desk staff kindly gave us pool towels to use.

The room is spotless, the bed big and comfy, the wifi is free and decent, and you can make free calls back home.

Honestly, even in pricier hotels, I've never been treated so kindly, with no attitude at all. Yes, it's not the most luxurious or elegant hotel brand, but it's far better than I expected.

  • Stayed: December 2010, travelled as a couple
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Thank acar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2010

This is a great business and/or tourist hub. We used it as both during almost a full week's stay. We were surprised that it provided all the familiar qualities of a Hampton Inn, PLUS it has a true Costa Rican vibe too. As a frequent traveller for business, I could tell that this hotel is managed very well. Staff was friendly, helpful, and attentive (some of the best I've ever seen). Breakfast includes traditional Costa Rican fare, which is super. We had zero issues.

  • Stayed: December 2010, travelled on business
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Thank SSDtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2010

Ok, what we loved about this hotel was that it was the first stop by the river rafting bus after a very long day :) We also thought it was great that they offered free calls back to the U.S. !! If you have an early flight the next day, it is a free 5 minute shuttle to the airport. The downside is there are no good restaurants within walking distance. However, the front desk recommended a great Peruvian restaurant within a 5 minute taxi ride.

  • Stayed: September 2010, travelled as a couple
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Thank Scuba_Kim_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2010

We recently stayed here our last night in Costa Rica. It was exactly what you want from an airport hotel. The staff was friendly, the shuttle was prompt, and there is a restaurant (Denny's) within walking distance that serves a decent dinner. The room was comfortable, and we enjoyed a good night's rest before flying home. We would stay here again if we needed a hotel in this area.

  • Stayed: August 2010, travelled as a couple
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Thank bama78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites by Hilton San Jose Airport

Address: Hwy 1 Airport Blvd, Alajuela 20107, Costa Rica
Phone Number:
Region: Costa Rica > Province of Alajuela > Alajuela
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Alajuela
#3 Romantic Hotel in Alajuela
#4 Family Hotel in Alajuela
Price Range: £75 - £149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites by Hilton San Jose Airport 3*
Number of rooms: 100
Official Description (provided by the hotel):
An airport hotel with everything you need...welcome to the Hampton Inn & Suites by Hilton San José - Airport. If you're looking for a hotel in the Central Valley, home of San José, Costa Rica’s capital city, look no further. Our Hampton Inn & Suites by Hilton™ is the most conveniently located hotel in the area, just five minutes away from the International Airport, one block away from rental car return centers, and with easy access the Inter-American Highway (which transports you to beautiful beaches, national parks, and free trade areas). ... more   less 
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Also Known As:
Hampton Inn And Suites By Hilton San Jose Airport
Hampton Inn & Suites By Hilton San Jose Airport Hotel Alajuela
Hampton Inn Alajuela
Alajuela Hampton Inn
Hampton Inn San Jose
San Jose Hampton Inn
Hampton Inn & Suites By Hilton San Jose Airport Costa Rica/Alajuela

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