I stayed here the night before flying out of SJO. I'll just list the problems:
1. No hot water in the shower the evening of our arrival.
2. No hot water in the shower the morning of our departure.
3. Long black hairs on the white bathroom floor.
4. The room was unreasonably cold, and remained that way even after we turned the A/C off.
5. The rate we booked included a breakfast buffet, but during breakfast we were told they had no buffet, and we would get a continental breakfast, which included toast, cold fruit, and coffee. That's it.
I complained about these things at checkout and was given a percentage of my room rate back, but frankly I don't think it was enough. I also called Hilton to complain, they said they would send a letter onto the property manager who had 3-5 business days to respond, and I never heard from the manager.
I don't recommend this place. Even the decor is not great for a recently renovated hotel. The lobby is stark and sterile.
- Official Description (provided by the hotel):
- The new Courtyard San Jose Airport Alajuela is the closest hotel to the International Juan Santamaria Airport in Costa Rica. From the International Arrival Gate, this LEED-constructed Alajuela hotel is just 5 minutes away towards downtown Alajuela. Our location provides the easiest and most convenient access to all the main tourist attractions in the Central Pacific: Puntarenas and Guanacaste, also National Parks such as Manuel Antonio, Carara, Poas, Braulio Carrillo, Volcan Rincon de la Vieja and much more. Some ideas to plan your Costa Rican Vacation are visiting Arenal Volcano, La Paz Waterfalls and other tourist activities and attractions, all starting at Courtyard San Jose Airport Alajuela, don't forget to take advantage of our free Airport Shuttle every 30 minutes. Courtyard San Jose Airport Alajuela offers all the essential services and amenities you will need to make your trip as successful as can be. Our new Refreshing Service will provide you a new lobby concept, casual food options and variety of beverage selection. We want to please you and make your stay a very special one! ... more less
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- Also Known As:
- Courtyard San Jose Airport Alajuela Costa Rica