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“Super convenient and comfortable”

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Courtyard San Jose Airport Alajuela
Ranked #3 of 27 Hotels in Alajuela
Certificate of Excellence
Southern California
Level Contributor
84 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Super convenient and comfortable”
Reviewed 13 May 2014

We stayed one night here at the end of our trip to Costa Rica since we had a 7am departure the following morning. The staff were super helpful and after I called the free airport shuttle line they came to pick up my family of 8 at the Sansa terminal instead of us walking to the International terminal.

Being able to pay our departure tax the night before allowed us a few more minutes of sleep in the AM. When we walked down to the lobby just before 5am the shuttle was ready and we were on it and off to the airport which was probably only 5 minutes away. You can't hear the planes from the hotel.

The night we arrived we had lunch at the mall across the street which had several options for food and the mexican was surprisingly expensive and hit the spot.

We were too lazy to explore Alajeula with 8 people/taxis, so we walked over to Wal-Mart for a very leisurely stroll of last minute shopping. The Britt chocolate gift packs are cheaper here than the airport, and I stocked up on Lizano sauce.

We had pizza's from the cafe later in the evening that were served to us in the lobby as my family of 8 adults took over the 'living room' spot in the lobby (it has a television). We'll definitely stay here again out of pure convenience, cleanliness and service.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CnJ-July9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcoQ-GMCourtyard, General Manager at Courtyard San Jose Airport Alajuela, responded to this review, 5 September 2014
Dear Guest: we really appreciate your detail review as mentioned in your cooments our hotel is a great option for famlies and groups that are coming to Costa Rica and planning to begin their adventure at the Juan Santamaria internacional Airport in Alajuela.
Our facilities and convenient location will positevily impact your begining and ending trip to Costa Rica.
Hope you and your family consider us for the future travel and experience to Costa Rica.
Pura Vida,
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Rating summary
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Los angeles
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 11 May 2014 via mobile

We arrived in San Jose, but our luggage did not. Our resort was a good 3 hours away and rather than count on American Airlines delivering decided to spend the night and pick it up ourselves.
First checked out the Courtyard Airport. We were greeted at the front desk by Antonio. Always nice to find a guy like him who spoke fluent English and was so personable and helpful. He called the resort to let them know we would arrive a day late and helped us get in touch with American's local luggage department.
The hotel is quite new and totally immaculate and as close to the airport as you will get. Huge Walmart next door and a handful of new eateries right outside the front door.
If you need to spend some time near the airport before or after your vacation you will not be disappointed with the Courtyard.

Stayed May 2014, travelled with family
Helpful?
1 Thank Zerinvari1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcoQ-GMCourtyard, General Manager at Courtyard San Jose Airport Alajuela, responded to this review, 7 April 2015
Dear Zerinbari1:
Thank you very much for sharing your review about the experience an how Antonio contribute to manage your situiation with luggage. I will let him know about your review and recognition.
Pura Vida,)
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Halifax, Canada
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 May 2014 via mobile

We've stayed here for one night in November and another in April. Something has changed with management over this time. Service was much better in November. If you're a North American looking for creature comforts of home, this place is ok. For a new hotel, there are a number of minor annoyances such as leaking toilets and broken shower doors. Security on the property is very strong and perhaps a little too overboard.

Stayed May 2014
Helpful?
Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcoQ-GMCourtyard, Manager at Courtyard San Jose Airport Alajuela, responded to this review, 9 May 2014
Dear Guest:
We appreciate your comments specially if you have visited us in the past please be so kind to provide details on your service experience so we can make appropiate adjustments at Marco.quinteros@courtyard.com
Hope you are planning to come back to Costa Rica and if you do so please feel free to contact me to make sure your experience exceed expectations.
Best regards
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Herradura, Costa Rica
Level Contributor
83 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 5 May 2014 via mobile

I was pleasantly surprised by this hotel. It's near the airport, but one doesn't hear the planes. The checking was fast and the staff...all of them.. are friendly and helpful. The parking is secure. The rooms are big. The beds are a bit firm, but comfortable with big fluffy pillows. Now for the small issues. The TV kept turning off after about an hour. I had to keep turning it back on. The shampoo and conditioner were of poor quality and too small for even me. And there was no lotion. However, these issues are nitpicky and I would suggest this hotel for a stopover when leaving or arriving to San Jose.

Stayed May 2014, travelled solo
Helpful?
1 Thank BigAl_inCR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcoQ-GMCourtyard, General Manager at Courtyard San Jose Airport Alajuela, responded to this review, 9 April 2015
Dear BigAl_inCR:
We are impresed by your review mainly because you are kind to recognize that even when we are close to the Airport no sounds have been hearing from the Airport or trafic. Our windows are sound protected to avoid external noise in our facilities.
Thanks for your review.
Pura Vida:)
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San Francisco, California
Level Contributor
134 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
Reviewed 2 May 2014

Especially after 10 days of hit and miss traveling around CR, it was really nice to anticipate clean sheets and dependable service, and we got both.

Very well located for airport travel. Right next to a Walmart, which was entertaining for 45 minutes (to see which products are different, and which are the same from USA Walmarts). The Walmart is also a good place to pick up items to bring home, and to get snacks for the plane.

Across the parking lot is a Mexican restaurant; convenient, but the food isn't very good.

Beds are double sheeted, but the top sheet is heavy so I don't know if it gets washed every time; one can hope. Rooms have pleasant modern decor. Windows don't open. There's a mini-fridge and safe.

There's a free washer and dryer on one of the floors; a terrific extra, but there's only one washer and one dryer. The soap and fabric softener can be bought at the hotel's front desk, or at Walmart.

Room Tip: If you are planning to do a load of laundry, it may be useful to be asked to be placed on the same f...
See more room tips
  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 133travels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcoQ-GMCourtyard, General Manager at Courtyard San Jose Airport Alajuela, responded to this review, 9 April 2015
Dear TA133:
It is very kind on your part to recognize how useful was our laundry and your suggestion regarding to request same floor to take advantage of it. We are looking forward to the visit of customrs that after a long trip in Costa Rica would come to find the facilities needed to relax before a flight back home.
Pura Vida:)
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Georgetown, Texas, United States
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 May 2014

Wonderful place to stay if you have an early flight home. Staff was very helpful and friendly. Only 5 minute shuttle ride to the Airport. Shuttle starts at 4:30 AM.
Nice bar with outdoor seating area. Short walk to several restaurants.
For a nominal fee you can fill out your exit form saving you one line you would need to stand in at the airport.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcoQ-GMCourtyard, General Manager at Courtyard San Jose Airport Alajuela, responded to this review, 9 April 2015
Dear Tom B:
Our associates are pleased to know how well your vacations went, choosing a Costa Rica destination is worthy and more when you are able to take advantage of our hotel mainly based in the proximity to the airport. In addition to your description we will have available the newest City Mall schedule to open in October 2015. Hope we can see you soon again :)
Pura Vida
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London
Level Contributor
75 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 30 April 2014 via mobile

Friendly staff, quiet (heard no planes) and comfy rooms and very handily 5 mins from airport with the shuttle leaving every 30 mins 24/7 I believe. Also near some restaurants and Walmart so very handy. We had absolutely no complaints-there are even laundry facilities which is great to return home with clean clothes.

Stayed April 2014, travelled as a couple
Helpful?
Thank adam_monty25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcoQ-GMCourtyard, General Manager at Courtyard San Jose Airport Alajuela, responded to this review, 9 April 2015
Dear adam_monty25:
Thanks for your review describing the most relevant details during your visit to our hotel such as friendly staff, quiet rooms due to the windows system that avoid noise to come in, and proximity to the airport.
Hoep you ara planning to visit us again in the near future.
Pura Vida:)
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Additional Information about Courtyard San Jose Airport Alajuela

Property: Courtyard San Jose Airport Alajuela
Address: Plaza Los Mangos, Radial Francisco J. Orlich, Alajuela 20109, Costa Rica
Region: Costa Rica > Province of Alajuela > Alajuela
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Alajuela
#3 Family Hotel in Alajuela
#5 Romantic Hotel in Alajuela
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Courtyard San Jose Airport Alajuela 3.5*
Number of rooms: 127
Official Description (provided by the hotel):
The new Courtyard San Jose Airport Alajuela is the closest hotel to the International Juan Santamaria Airport in Costa Rica. From the International Arrival Gate, this LEED-constructed Alajuela hotel is just 5 minutes away towards downtown Alajuela. Our location provides the easiest and most convenient access to all the main tourist attractions in the Central Pacific: Puntarenas and Guanacaste, also National Parks such as Manuel Antonio, Carara, Poas, Braulio Carrillo, Volcan Rincon de la Vieja and much more. Some ideas to plan your Costa Rican Vacation are visiting Arenal Volcano, La Paz Waterfalls and other tourist activities and attractions, all starting at Courtyard San Jose Airport Alajuela, don't forget to take advantage of our free Airport Shuttle every 30 minutes. Courtyard San Jose Airport Alajuela offers all the essential services and amenities you will need to make your trip as successful as can be. Our new Refreshing Service will provide you a new lobby concept, casual food options and variety of beverage selection. We want to please you and make your stay a very special one! ... more   less 
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Also Known As:
Courtyard San Jose Airport Alajuela Costa Rica

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