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“Very well located when arriving or departing”

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Hotel Santa Maria Inn
Ranked #8 of 63 Alajuela B&B and Inns
Certificate of Excellence
Reviewed 8 May 2014

This hotel is located about a 5 minute drive from the airport and is perfect for a stopover for people who are arriving or departing. We stayed here for our departure. The staff were very courteous and helpful. The rooms were clean. The shuttle to the airport was included in the room fee and the driver was right on time. Breakfast is also included, but if you have an early departure, you will not be able to take advantage of it. The only con with the place is that it is up the hill a few miles from the main road in a residential neighborhood. Walking on the road at dark that doesn't have a sidewalk or shoulder can be a bit risky. For people coming in on later flights, I highly recommend getting something to eat before going to the hotel. I would come here again when I return to Costa Rica.

Room Tip: Go for a room further in the back. Room number eight that is on the top floor facing the street get...
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  • Stayed: May 2014, travelled with friends
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Thank C B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo V, Gerente at Hotel Santa Maria Inn, responded to this reviewResponded 14 May 2014

Dear Guest: Thank you for your time for writting us the review. Thank you for all your nice comments, that keeps us improving our service! It would be a pleasure to have you here again!

Best Regards from Costa Rica, Santa Maria Inn!

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59 - 65 of 157 reviews

Reviewed 1 February 2014

Our family has stayed here a couple times now and both times have been terrific. The rooms are very clean and comfortable, the beds are great and the staff are wonderful. You are made to feel more like family than simple patrons of the hotel. In fact they go above and beyond what would be expected! This time we not only had our children but also a new addition to our family - our little dog, and Ricardo and his family not only welcomed her but also assisted us greatly in looking after her. There are restaurants close by that you can walk or drive to, shopping is only a short drive and the airport is only minutes away in a direct route. Both times have been only overnight awaiting flights home so we haven't been able to make use of the tour options their family offers - maybe someday :) Overall, this is a terrific little hotel to stay with and we will definitely be visiting there again.

  • Stayed: January 2014, travelled with family
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Thank Cliffehanger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 January 2014 via mobile

HORRIBLE! Ridiculously expensive for what you get. We booked this hotel with our disability dog. We confirmed twice we had him. When we arrived, they charged another $50. Then the manager told us we had to keep him in a broom closet in the janitor's room. We refused, of course. The showers were freezing, there was no towel rack in the room, there was no coffee. Rooms are spare and bedspreads dingy.


  • Stayed: January 2014
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Thank SunnyStras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo V, Gerente at Hotel Santa Maria Inn, responded to this reviewResponded 20 January 2014

Dear guest: Thank you for your time spend on writing this review. We are sorry for the disgust you had. The reservation you made was for type of room and not for number of people. Our reservations policies for dogs stipulate that pets pay $15 each and with a maximum weight of 10 kgs. And because your dog was too big and overweight we had to charge you more for that ($20) and the $15 for each cat you brought.

Keeping your dog in other room was a simple suggestion because the size of it but probably you confused the rooms because we didn't show you personally because you did not show any interest on it.
Our rooms count with daily cleanliness checks, order and sheets are changed daily. We offer immediately changed sheets when our guest demanded. Coffee must be requested to avoid unnecessary wastes.

Thank you again for your review this make us work harder for our future guest and the changes we must do in every room.

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Reviewed 30 December 2013

We stayed here one night before a flight out of San Jose the following morning. It was cute, small, like a renovated house turned into small hotel. There was an earthquake while we were there, which was crazy. The room was comfortable and just what we were looking for after a long trip backpacking through Nicaragua and Costa Rica staying in hostels. Our ride to the airport was right on time. The only problem was the water in the shower. it was either scalding hot or ice cold. probably an easy maintenance fix, but we were only there one night. **We were there October 2012**

  • Stayed: October 2013, travelled with friends
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1  Thank shannon9907
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo V, Gerente at Hotel Santa Maria Inn, responded to this reviewResponded 14 May 2014

Dear guest: Thank you for all your incredible comments, it's pleasure for us to serve you beyond the way you expected, that keeps us motivated to keep working that way! It would be a pleasure to have you here and your family again.

Hope to see you soon, best and sincerely regards,

Ricardo Varela.

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Reviewed 18 October 2013

Basically, this is a "stop over" somewhat close to the airport. There is (literally) nothing to do within several miles of the hotel (including restaurants). The place is clean and safe; the owners are nice. However, they only give one (1) ride to/from the airport per room...so, if you are travelling w/ friends who have different flight agendas, they will charge you for a 2nd trip to the airport. Not bad overall.

  • Stayed: July 2013, travelled with friends
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Thank TravellingDood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2013

We stayed here one night on our way home from Costa Rica as we had morning flights out of San Jose. The rooms are smaller as stated in other reviews but they are very clean. We had a front room and did have road noise. I'm sure another room would have been better in that area. The area felt safe but it's not within walking distance of eating places. No worries we just called a cab! The innkeeper was very helpful in communicating with our non-English speaking taxi driver. The breakfast is delicious! Eggs, toast, fruit, coffee and juice. They will also provide transportation to the airport. We would definitely stay here again!

  • Stayed: September 2013, travelled with friends
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Thank Txleegr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2013

Passing though San Jose you may want to stay here if you're on a limited budget. May be better considered as a higher end backpacker hotel.
Innkeepers are very nice. Room is small but clean. It's possible to get transportation to the airport if you ask.

  • Stayed: April 2013, travelled as a couple
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Thank jsdive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
santamariainn, Propietario at Hotel Santa Maria Inn, responded to this reviewResponded 2 May 2013

Thank you very much for your visit a Santa Maria Inn. it was a pleasure to serve.

Pura Vida,


Sary and family.

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Additional Information about Hotel Santa Maria Inn

Address: NE From the Pacific Gas Station, Rio Segundo de Alajuela, Costa Rica 800 M, Alajuela 20109, Costa Rica
Region: Costa Rica > Province of Alajuela > Alajuela
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 63 B&Bs / Inns in Alajuela
Price Range: £40 - £70 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Santa Maria Inn 2.5*
Number of rooms: 8
Official Description (provided by the hotel):
Hotel Santa Maria Inn located just 5 minutes away from the SJO international Airport will bring you a night full of rest and relax after or before taking a long flight. Our staff will bring you a great service with an important free airport shuttle, to and from. ... more   less 
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Also Known As:
Hotel Santa Maria Inn Costa Rica/Alajuela

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