So the place is great! Well kept for and looked after. The main house was perfect everything we. Ended available the cabin a bit musty but still did its job. I Brie every the mustiness is just from having the air off. They give you all the info you need for your trip from excursion to what to bring to transportation and everything is in a nice binder with emergency contact and so forth. You are within walking distance to town. So a car is not needed at all if you don't mind paying to get to excursion. The area is very friendly and a lot of places have English speaking people. You are very close to all excursion. We had the best time in la fortuna. We were treated with a nice welcome drinks and snack which was much appreciated after getting lost finding the place and contact is a little difficult at times with reception and wifi.
There are many choices in La Fortuna and the Arenal area in general for hotels, apartments and houses, and I am pretty picky. I wanted space, local flavor, a good view for a fair price. Palm House caught my eye and delivered.
It is managed by Casa de Costa Rica and reviews for all their properties are very positive . The owner ( William )and his team can book tours for you ahead of time with a discount and pick up at the house. Great time savers plus the guarantee that the tour is high quality. William, Laura and Nohelia go to great lengths to make sure you are enjoying your stay. When you book you will be sent info on tours, maps of the area and tips for traveling ( even a packing list!) . Once there all is explained and there is a reference book too. You will be provided tel nrs to call for anything you need. We got the inside scoop for hot springs , restaurants and things to do. The house has a great security system.
Having never visited Costa Rica before we felt in very safe and knowledgeable hands!
It's a spacious and well appointed house with a gorgeous yard, view of the volcano ( which can be seen from the pool, dining room and living room) and new appliances .
We were a family of 4, with 2 teenagers.
We slept in the main bedroom which looks out on the pool . Plenty of closet space, a phone for local calls, TV and a great A/C.
Our boys slept in the other bedroom in the main house. To their delight It had two bunk beds ( one of them with a double below). This room also had a great AC and an open closet. Lots of fluffy towels.
The kitchen is open ( looks out on Dining room and living room) and had every appliance you could possibly need .
( microwave, toaster, huge fridge etc).
As the pictures show : a huge dining table with view , and in the living room a TV, one couch and 2 comfortable chairs, all brand new.
The bathroom is not very big, but has a good sized shower .
There is also a cabin in the yard with another bedroom and another bathroom. It's part of the house but we ended up not using it as there was plenty of room for the 4 of us in the main house.
Outside there is a small pool with a small kiddie pool ( more the size of a bathtub) and a "waterfall". The pool is lighted which was very pretty at night and it was very clean. I especially loved the four reclining chairs around the pool !
The yard also had a net for volley ball or similar sport.
You can have meals delivered to your house, book your own chef or cook yourself!
The house is a 5 minute drive from the center of town. We had a rental car but ordering a taxi is easy. All tours were great, and all were pick up at the house so we did not really need a car.
We would highly recommend Palm House and Casa de Costa Rica ! We absolutely loved our stay, which was made so much more enjoyable thanks to William, Laura and Nohelia.
We have stayed with CDCR several times over the past few years and each time has been a wonderful experience. On this trip we decided to stay at the Palm House which is a beautifully remodeled home close to town. William, Laura and Nohelia (the team) have become friends of ours and the services is always top notch.
The property we stayed at this time had very comfortable beds, beautiful furniture, and strong AC units throughout the house. The pool and private yard outback was perfect for the kids and a nice place to spend a lazy afternoon or so. CDCR helped us book all of our tours and got us discounts on everything we wanted to do. We will most certainly continue staying with these guys in the future. Highly recommended.
The Palm House was our first exposure to Costa Rica. From my first inquiry about it to the check out, everything was super easy. William, Laura and Noella are a wealth of knowledge. Most impressive is their response time. From before we arrived and during our stay, they quickly responded to even basic questions. The palm house was perfect for us because we wanted more space and it has plenty of room compared to the hotels or lodges. It is also very peaceful. We rented a car but could have easily taken a taxi for a couple of dollars.
I can't say enough good things about this property! I contacted William to stay at another one of their properties that was no longer available, his wife Laura wrote back with another option that wasn't even online yet and was getting remodeled but fit my criteria: The Palm House. They were always communicating with me and sending me pictures and updates of the renovations. The grounds and the pool looked just like what my family needed and booked it at half off before the renovations were done. I arrived with my family last week and I was in shock at how incredible it was, truly a jewel! I am so impressed with William's team and his work, the whole property looks impecable, it was the perfect vacation spot! William has a local customer service person availaible, she checked us in, showed us the garden and pointed out William's favourite restaurants list, that was all very helpful!!! I will recommend this to my friends and family and will be back to the Palm House when I return to beautiful Costa Rica.
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