This hotel was great!! The check in was smooth and pleasant, and mimosa was given upon arrival.
Pros - Great rooms, huge bed, great view of the volcano if its not cloudy, large jacuzzi in the room with tv built in, the shower with multiple shower heads(overhead, handheld and horizontal streams, multiple hot spring pools with different temperatures labeled at each one, the hot spring with the bar, the Loto Spa had awesome massages (Lotus Zensation massage was excellent!) Near all activities, Free breakfast included.
Cons - Room had a slight odor, a number of ants in room during stay, 3 hours from SJO airport(FYI)but worth it!