In a way, it's a bit difficult to rate this since I've been living in Costa Rica for almost a year now...a waterfall to me is not the same to a person who has never seen one before. Mind you, I still feel that this is a beautiful waterfall and I'm glad I saw it. I think what turned me off the most was the price tag. And maybe they do it to cut down on the number of people that come, but they have made it into a tourist attraction. Luckily for the older folks or people that have trouble walking up the narrow and steep steps that are there, they are building a nicer pathway.
At least they put the money to good use, but I wouldn't go again unless I was with someone who wanted to see it. There really wasn't much room at the bottom to hang out and watch it. We went early in the morning so there weren't as many people and it was also a low point in the season. I can't imagine what it would be like if it were crowded! YUCK! I think it was $10 to enter per person. Yes, the steps were steep and slippery and even I had to take breaks going up and down them and I'm in pretty good shape. You can only get a feel for how big the fall is in a photo if someone is standing by the edge or is in the water (which was SUPER cold, by the way).
We didn't stay that long because honestly there's not much to do but look at it or if you're brave enough, swim in it. There is a small section next to it where you can sit on a rock and put your feet in the water which would be great on a very sunny day. The water is a beautiful blue.
I just started feeling trapped in there and there weren't that many people around...so again, I'd advise going as soon as they open to beat the crowds. If you speak spanish (or your driver speaks English), ask THEM where the free stuff is to be found...we were turned on to a free hot spring river instead of paying the $40 to go to the touristy one!
Their gift store was nice enough with decent prices. I don't know why sun dresses in this town cost so much ($18-20)...but of course it IS a tourist town so that's why!! But there was a cute dress there I figured I could find in town and I DIDN'T! Ended up paying a couple dollars more for another one in town and wasn't as happy. So if you see something you like, buy it. The prices were about the same here as in town.
The bathroom facilities were decent, although I don't remember much about it (which could be a good thing). I remember they were spacious though and clean.
Hope this helped!
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