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“Very relaxing!”
Review of Arenal Lodge

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Arenal Lodge
Certificate of Excellence
San Jose, Costa Rica
Level 3 Contributor
16 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Very relaxing!”
Reviewed 18 May 2014 via mobile

If you are looking to disconnect from a past paced city life and get in touch with nature this is the place to go! Far away from crowded places, perfect view of the volcano. The room was fine, a good and amigable service. It has a neat infinite pool and two comfortable hot tubs.

Stayed May 2014, travelled as a couple
Helpful?
Thank MGElinked
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (207)
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San Francisco, California
Level 5 Contributor
87 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 23 April 2014

It is difficult to judge this place, we stayed 4 nights and really feel there were better alternatives close to town. Firstly the hotel should have a disclaimer about the road to the hotel. If you are driving it is a very steep, twisting one lane drive for about 15 mins up to the top of the mountain, our little suzuiki jimny struggled to get up the drive without 4-wheel drive.The place is very isolated so not ideal for folks without their own transportation and I would not eat in the restaurant as the food is pretty sub-standard and expensive. We stayed in a junior suite-- up side it had a great balcony which is supposed to have views of the volcano but the clouds and rain obscured the view the whole time which did not bother us too much. Our room had quite a few bugs and just was not that clean. I woke up twice with spiders crawling on me. The place was most likely great in its day but nothing has been changed or updated for what is looks like in decades. (looks like 1970s mattresses). The upside is there are some great rain forest trails on site and a butterfly garden but these things are not enough of draw to make me recommend this place to friends.

  • Stayed April 2014, travelled as a couple
    • Value
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Helpful?
3 Thank LostSojourner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
Level 3 Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 April 2014

this place was awesome. the road up the hill takes like 5 minutes to get up to the actually lodge, but the views where really nice. The only problem is that the lodge is located about a 15-20 minute drive to the town of la Fortuna and the tour companies charge extra to pick you up

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank thejcksn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tampa, FL
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 16 April 2014

Once we got to the top of the mountain where Arenal Lodge is located, we thought we'd never want to leave again. Not just because the road is bumpy, but because the sense of peace surrounds you once you arrive. We had a junior suite that overlooked Arenal Volcano which we learned we lucked out on as we saw its majestic beauty daily. Breakfast was quite good, and we had very nice dinners three nights. The grounds to this place are astonishing. On Thursday's a guide takes guests for a nature hike/tour. There is a trail that you can follow through a butterfly garden and a stone path leading down to stream. There are stone sitting/eating structures around the property. The lodge is located west of La Fortuna and is close to lots of nature places to explore. We thoroughly enjoyed our stay and will go back again.

Room Tip: There didn't seem to be a poor location on the entire property.
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank Dewey2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vestal, ny
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 16 April 2014

Beautiful setting, nice lobby area, but the family suite is worn, shabby, and not well-cleaned. That would have been manageable if not for the fact that the water tank outside our room broke during the night and not only was the staff scarily shining flashlights around our room, noisily trying to fix the problem, but we were left with no running water, and were told they had no other rooms available, did not offer to find us someplace else to stay, offered no compensation and no apology, not to mention no resolution by the end of the next day. Luckily we were able to find another place to stay on our own.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
2 Thank cmlc3136
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 April 2014 via mobile

Great views, friendly staff, tasty drinks, and great value. The guided nature walk was a highlight of my stay. This location is a hidden gem. Highly recommend for those wanting to experience all the beauty that Costa Rica has to offer.

  • Stayed February 2014
    • Value
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Helpful?
1 Thank Saigonsista
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria F, Owner at Arenal Lodge, responded to this review, 11 April 2014
Hola Saigonsista! Thanks for your lovely comments, we're delighted that you enjoyed your stay. Miguel, the guide on the nature hike is passionate about what he does and that definitely shines through on his tours. Please do visit again on your next trip to Costa Rica!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mississauga
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 April 2014

The staff - Robert, Andres, Edson, Xiomara, Nelson, Amelia and the restaurant staff - treated us with patience, were very courteous, and their attention to detail made our stay very relaxing and enjoyable.

The staff is extremely informative, too. I would recommend Arenal Lodge to all travelers to Costa Rica.

We loved the country. Arenal Lodge made it easy with a breathtaking view of the Arenal Volcano Mountain from our room in the chalet. Rooms have a rustic setting; maybe, a little dated. No A-C, but the fan and open windows make for a cool evening. WIFI is in reception area only. Good not to be connected at all times on a vacation.

Beautiful place for hiking. May want a car to get to places, especially with small children.

Thank you to Arenal Lodge for making my stay pleasant and comfortable. Should be back soon.

Saludos Cordiales!


Paurus Kanga

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Paurus K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria F, Owner at Arenal Lodge, responded to this review, 11 April 2014
Hi Paurus K! It's always wonderful to hear good things about our staff, thank you for your comments and do visit again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Arenal Lodge

Property: Arenal Lodge
Address: 200 meters NW from the Arenal Lake dam, Arenal Volcano National Park, La Fortuna de San Carlos 1250, Costa Rica
Phone Number:
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Spa Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): £
Hotel Class:3 star — Arenal Lodge 3*
Number of rooms: 46
Official Description (provided by the hotel):
Arenal Lodge provides guests with the excitement of staying in an authentic rainforest lodge with breathtaking panoramic views of Costa Rica’s famous Arenal Volcano and Lake Arenal. Guests will enjoy a casual and relaxed rustic lodge setting with the added value of a complimentary breakfast daily. Located on 2000-acres of beautiful tropical rainforest, the lodge is situated near Arenal Volcano National Park. The lodge is surrounded by rainforest - housing hundreds of exotic birds, small animals and the beautiful tropical flowers and trees of Costa Rica. and is its own local tourist attraction due to its exclusive location with breathtaking panoramic views of Arenal Volcano and Lake Arenal. The lodge features a full service restaurant with local and international cuisine, gift shop, three heated outdoor Jacuzzis, an infinite edge swimming pool, walking trails, a butterfly garden, horseback riding, a game room and outdoor playground for children, fitness room, sauna, and free wireless high speed internet access. Guest rooms and suites feature cable TV, telephone, coffee maker, clock radio, and all have private baths. Complimentary crib and wheel chair are available on request. ... more   less 
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Also Known As:
Arenal Hotel La Fortuna De San Carlos
Arenal Lodge Costa Rica/La Fortuna De San Carlos

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