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“Wonderful way to Relax”

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Tabacon Thermal Resort & Spa
Certificate of Excellence
GreenLeadersGold level
Sarnia, Canada
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Wonderful way to Relax”
Reviewed 4 December 2013

We went in November, bought the day pass without food option. Not sure why but when we bought our passes they told us we could come back the next day for free as well. Maybe because it was low season. So it was a great two for 1 deal. Neither day we were there seemed super busy. The hot springs are gorgeous, and it was so nice to relax after all the adventurous things to do in Arenal. They have lockers and towels there for you you just have to leave a deposit.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Daniellelynnrobb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TabaconGuestService, Gerente at Tabacon Thermal Resort & Spa, responded to this review, 10 December 2013
Dear Daniellelynnrobb

Thank you for your comments. We are glad you decided to take advantage of our Day Pass options and enjoy our award winning completely natural resort that features marvelous thermal springs in the heart of the rainforest. We offer Resort Packages for day pass visit from 10 am to 10 pm and we also have special packages including meals or spa bonus, as you mentioned in some dates we extend the thermal experience and offer a complimentary entrance for the same guest the day after your visit, it does not include meals or spa bonus the second day. We are glad you enjoyed your time at the resort and we look forward to receive you as our guest in the near future.

With kindest regards
Yendry Espinoza
Resort Manager
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Traveller tips help you choose the right room.   Room tips (523)
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Gardnerville, Nevada
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 December 2013

This is an amazing property. I have never seen anything like it. You really will miss out if you do not visit the hot springs. It really is lovely. We did not stay here but came in the evening for dinner and the hot springs. There must be over 20 hot spring pools connecting privately to one another. In one area it has an Asian feel with sitting areas and bar (adults only in this area). We had our 80 year old Father-In-Law with us and he too enjoyed getting into the hot springs and pushing up under a waterfall to soothe his neck muscles. It is an adventure climbing in and out of hot springs pools looking for the next pool winding through beautiful lit pathways and immense landscape. The landscaping is gorgeous and facilities are impeccably maintained. We had dinner at the buffet which was very good both in quality and variety of foods. You will be amazed at the property. We did not stay here due to the cost was more than we could spend, we stayed at Arenal Observatory Lodge.

If my understanding is correct, the water is naturally fed in and through the property and is heated by the volcano. Water is tested regularly due to the proximity to the volcano to take notice of any changes in water chemistry and no chemicals are used to purify the water. It really is a remarkable property, There were a lot of people at this property but the pools of water are secluded and you don't really notice how many people are there, There is one main pool where the dining area overlooks it. At this pool there is a swim up bar and a slide down into the water. The slide is the fastest slide I have ever been on and the water is hot.

The changing rooms, lockers, towels, showers and everything was very well maintained. I did not go into the spa area but I heard from one in our group that went to look at it and said it was the most beautiful spa they have ever seen.

If you are not staying at the hotel you cannot get access. The only access you can get is to purchase access to the hot springs area and buffet. You cannot arrive to the property for just the buffet.

Room Tip: I tried to "un-rate" the rooms and sleeping because we never saw them or stayed there. It...
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lori6600
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TabaconGuestService, Gerente at Tabacon Thermal Resort & Spa, responded to this review, 9 December 2013
Dear Lori6600

We really appreciate your comments! Thank you for choosing Tabacon for a relaxing day in Arenal´s Region, we are glad you had the opportunity to explore our completely natural resort. As you mentioned our thermal resort is very unique and the hot spring river emerge naturally from the Arenal Volcano and goes through the resort forming waterfalls, pools and ponds with different temperatures and high mineral content. We also offer a Special Day Spa Package ideal for spa lovers, where our guest are able to experience a spa treatment in an open air bungalow, hot springs and one meal at Ave del Paraiso Restaurant. We are sincerely grateful for your visit and hope you will come back soon.

Cordially,
Yendry Espinoza
Resort Manager
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Newport Beach, California
Level Contributor
137 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 2 December 2013

It's been only 2 weeks but I'm going through Tabacon withdrawal. Hotel is amazing, they greet you with hot towels & a welcome drink. Rooms are huge with jets in the tub, soft robes, iPhone cradle so you may listen to some Pandora, and a welcome kit, which include, a shaving kit & toothbrush with toothpaste. Staff is so nice & you can feel you are truly in a world famous resort. All night stays include a nifty bracelet for your all access to the beautiful springs. In fact, even after you checkout they give you a new bracelet, so that you may continue enjoying the springs until 10pm. If this isn't in your bucket list, it should be

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JackieNewportBeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TabaconGuestService, Gerente at Tabacon Thermal Resort & Spa, responded to this review, 9 December 2013
Dear JackieNewportBeach

Thank you for taking the time and share your review with us, we really appreciate it. We firmly believe that every single detail is part of Tabacon experience, all our team works to offer a memorable experience and we love the fact that you enjoyed our special details as the tropical welcome drink, your room, bath amenities and our service. Our natural environment helps turn vacations into moments of perfect relaxation, and as you mention our guest are able to extend the thermal experience the check our day until 10 pm. We really hope to receive you again at the resort in the near future.

Cordially
Yendry Espinoza
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Airdrie, Alberta, Canada
Level Contributor
12 reviews
5 hotel reviews
Reviewed 28 November 2013

Stayed here one night. They upgraded us to their Tabacon Suite for an extra $50 which was awesome. Wish we had some more time to actually enjoy the room. Food was all right, the hot springs were amazing. Would certainly stay again. Staff were very helpful, especially when we awoke to a flat tire and needed some help getting it inflated.

Room Tip: I would think that any room would be amazing
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  • Stayed November 2013, travelled as a couple
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Helpful?
Thank mrpg1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
322 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
Reviewed 27 November 2013 via mobile

If you come driving from canas
You have a spectacular view of la Fortuna and the lake
The hotel is comfortable the beds not as good the restaurant is pricy for the quality
The good point is that you can go walking down the road and use the
Hot springs as long that you want
If you have a car it is better to drive
15 mns and have dinner at la Fortuna
Plenty of pretty good restaurant

Stayed September 2013, travelled as a couple
Helpful?
Thank Jcbga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
5 reviews
4 hotel reviews
Reviewed 27 November 2013

Everything about the hotel was amazing.....aside from the food. The hotel itself is great. Rooms are really nice and the people are great. The hot springs are as close to paradise as you can get. My only complaint was that the food was very expensive and BAD. If you do stay here (which I advise) be sure to go in to town to eat. You will save a lot of money and be much happier. But like I said, the hot springs alone are enough to make this a great place to stay.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chucat75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami, Florida
1 review
Reviewed 26 November 2013

I visited Tabacon several weeks ago for a day. I just loved the experience I had at the spa, the surrounding nature, the thermal water, with their unique mix of hot and cold mix in certain part of the resort, the staff and the great food. It is a beutiful rainforest and a hot springs paradise. I highly recommended to anyone contemplating a vacation in Costa Rica. It was truly a unique and peaceful experience. I will definitely come back again with my family.

Claudia Muñoz
Florida

Room Tip: Did not stay the night but will return for a longer stay.
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  • Stayed September 2013, travelled on business
    • Value
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Helpful?
Thank Claudia529
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TabaconGuestService, Gerente at Tabacon Thermal Resort & Spa, responded to this review, 27 November 2013
Dear Claudia529

Thank you for your comments. We are glad you enjoyed the thermal experience in Tabacon. We offer more than 20 different pools, ponds and cascades with different temperatures and a high mineral content for total relaxation, this is a natural river that emerges from Arenal Volcano. Our aim is to offer unforgettable experiences, we are pleased you had a marvelous time during your visit and your meal time. For hotel guests the room rate includes unlimited entrance to our award winning hot springs resort, we would love to receive you in the near future for a perfect Costa Rica relaxing vacation!

Kindest Regards
Yendry Espinoza
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Tabacon Thermal Resort & Spa

Property: Tabacon Thermal Resort & Spa
Address: 13 Km Northwest, Arenal Volcano National Park, La Fortuna de San Carlos, Costa Rica
Phone Number:
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in La Fortuna de San Carlos
#2 Top resorts Hotel in La Fortuna de San Carlos
#4 Green Hotel in La Fortuna de San Carlos
#4 Luxury Hotel in La Fortuna de San Carlos
#6 Spa Hotel in La Fortuna de San Carlos
#9 Romantic Hotel in La Fortuna de San Carlos
#13 Family Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Tabacon Thermal Resort & Spa 4.5*
Number of rooms: 103
Official Description (provided by the hotel):
Nestled in the heart of the tropical rainforest at the base of the majestic Arenal Volcano in the northern Region of Costa Rica. This five-star carbon neutral resort offers a unique blend of nature, adventure and relaxation. A member of The Leading Hotels of the World, Tabacon provides luxurious accommodations, services and amenities in a picture-perfect natural setting. The resort's unique healing thermal mineral spring river emerge from the volcanic earth, cascading to form waterfalls, streams, tranquil pools and ponds. Explore Shangri-La Gardens an hotel guests and adults-only hideaway, delight your senses with world- class cuisine inspired by local fares or surprise that special person with a gala dinner in the middle of the rainforest. Inside the gardens is the resort's Grand Spa, member of The Leading Spas of the World which combines a beautiful location with a singular spa experience, where treatments are rendered in open air bungalows all of them with private jacuzzi. ... more   less 
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Also Known As:
Tabacon Grand Spa Thermal Hotel La Fortuna De San Carlos
Tabacon Grand Hotel Thermal
Tabacon Grand Resort Thermal
Tabacon Resort
Tabacon Hot Springs
Tabacon Thermal Resort & Spa Costa Rica/La Fortuna De San Carlos

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