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“Hot Springs, Hanging Bridges and Volcanos ...”

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Tabacon Thermal Resort & Spa
Certificate of Excellence
GreenLeadersGold level
Reviewed 21 February 2014

We arrived very late on the 5th due to inclement weather at our departure point … The Front Desk Staff were quite pleasant and took care of us fairly quickly. We arrived in our room and the air had already been set to a comfortable level.

The Breakfast Buffet was very good , with an abundance of local flare of Fresh Fruit and an Omelet bar … Love the French Press served table side on each table … allowed us to enjoy the coffee at our leisure and soak up the surroundings ..

The Bar was simple chic open air concept … service was good and a great place to sit and relax.

Tabacon Hot Springs are the real jewel here. From the Guest Robes and complimentary Transport to and from the springs which were only a very short distance away. The Hot Springs and Gardens were wonderful .. Meticulously maintained, lush and beautiful as well as an adult only section, a great plus for intimate quiet times and relaxation.

Only quirk was that we were there 4 nights and the Turndown Service was only done on the 2nd night … a little more consistency would be nice …

Overall a very nice location and The Hot Springs were a definite plus .. We would stay here again.

Room Tip: Facing the Volcano would be great … something about opening your eyes and seeing that majestic Landm...
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  • Stayed: February 2014, travelled as a couple
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Thank Michael O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TabaconGuestService, Manager at Tabacon Thermal Resort & Spa, responded to this reviewResponded 24 February 2014

Dear PokerBear

Thank you for taking the time and share your review with us, we really appreciate it. We firmly believe that every single detail is part of Tabacon experience, our team works to offer a memorable experience. We are glad you experienced our thermal resort and that you enjoyed the amenities such as robes and the shuttle service to the thermal springs. Our natural environment helps turn vacations into moments of perfect relaxation, and as you mention our guests are able to extend the thermal experience at Shangri-La Gardens our exclusive area for hotel guest older than 18 years old. We appreciate your feedback about turndown service and we have shared your comments with housekeeping department. We hope to have the opportunity to serve you again in the near future at Tabacon!

Cordially
Yendry Espinoza
Resort Manager

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Reviewed 20 February 2014

It's far the best springs in Costa Rica. The pool options are enormous, the water temperature is great, the gardens are wonderful and there is a very nice menu included in the day pass. I haven't been to the hotel, but the springs were awesome. A must see.

  • Stayed: March 2013, travelled with friends
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1  Thank Fabiano B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TabaconGuestService, Manager at Tabacon Thermal Resort & Spa, responded to this reviewResponded 24 February 2014

Hello Fabiano B

We appreciate your valuable comments. We are glad you enjoyed the beauty of our location and our unique natural thermal springs. As you mentioned, we offer different Day Pass options where our guest can choose different services or meals according to their preferences, our hotel guest receive complimentary access to the thermal experience during their visit. We hope to have the opportunity to receive you as our guest in the near future at Tabacon!

Best Regards
Yendry Espinoza
Resort Manager

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Reviewed 20 February 2014

My husband and I stayed at this hotel for 4 nights in Feb 2014 on the first leg of our honeymoon. We were definitely happy with the resort, to include the accommodations and the customer service. The room was beautiful and bed was comfortable. Our package included the breakfast buffet which was a great deal as the food on the buffet was very good. We ate dinner in the restaurant on 1 night, primarily because it was relatively expensive ($75 for 2). But, the risotto I had was easily the best I've ever had, so it was worth it. We took a taxi into La Fortuna on the other nights and ate in town, which was a better deal, even with the $18 taxi ride. The hot springs are a short walk from the resort and they are simply stunning. We spent 1 full day there and went there each evening for about an hour. If we were to return to La Fortuna, I'm not sure that we'd stay here again simply due to the expense. Visiting the hot springs is definitely a must-do, but you could stay at a relatively cheaper resort if you're looking to save money. Despite being happy with our stay, I don't know that I'd consider the hotel on it's own a 5-star resort. Beyond the hot springs, it wasn't particularly noteworthy or special, but very nice accommodations nonetheless.

  • Stayed: February 2014, travelled as a couple
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1  Thank travelers834
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TabaconGuestService, Manager at Tabacon Thermal Resort & Spa, responded to this reviewResponded 24 February 2014

Hi travelers 834

Thank you for taking the time to tell us about your stay at Tabacon. Congratulations on your wedding and thank you for sharing your honeymoon experience with us! It was an honor to be part of this memorable occasion in your life. We are glad to know you enjoyed your romantic time at the hot springs, as well as the accommodations and our service. In regards to food and beverage, we loved the fact that you enjoyed our breakfast buffet as well as your dinner. Our hotel guest receive complimentary access to the hot springs during their stay, this is a saving of $ 60 per person per day, we also offer hotel packages where you can take advantage of special prices including some meals or spa treatments, for example our Honeymoon Packages as well as Romantic Packages for those celebrating anniversaries, so we look forward to serve you again in the near future and why not to celebrate together your wedding anniversary. We wish you love and happiness for the years to come…

Cordially
Yendry Espinoza
Resort Manager

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Reviewed 19 February 2014

Tabacons hot springs are the best in the area by far. Awesome awesome hotel overall, we really enjoyed ourselves! Good food, hospitable staff, beautiful scenery, and comfortable rooms. I dont remember the name of the brand, but the complimentary toiletries (shampoo, conditioner and those things) where amazing too lol.. everything was top of the line. Great location very close to the volcano, and close enough to the city center. The concierge was great at recommending actives and organizing everything for us. We had such a time! Tabacon was overall just awesome, awesome, awesome.

  • Stayed: February 2014, travelled with friends
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1  Thank Alex R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TabaconGuestService, Manager at Tabacon Thermal Resort & Spa, responded to this reviewResponded 24 February 2014

Dear Alex R

Thank you for your review, we appreciate your preference! We are glad you enjoyed our wonderful location at the base of the Arenal Volcano in the heart of the rainforest, as well as your room, our service and the amenities. Arenal area is also ideal for guest that love adventure and our concierge is always there to serve you. We have a tour operator located at the hotel lobby with a special tour menu including a variety of mid-day and full-day tours depending on your preferences. We are sincerely grateful and thankful for your marvelous visit and hope you will come back soon.

Warm regards
Yendry Espinoza
Resort Manager

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Reviewed 19 February 2014

This is the place to stay in Costa Rica . The spa is included in the price and it's well worth the trip. Just stayed there for 6 nites and it is the Boom. Rooms 105&106 have a view of the volcano, right out your back patio. Just great!!!. Oh!! Also if you get a chance go to Manuel Antonio beach and stay at the Falls hotel really cool place close to everything. Have fun, trust me you will!!!

Room Tip: Read above
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  • Stayed: February 2014, travelled as a couple
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1  Thank Stevemac522
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TabaconGuestService, Manager at Tabacon Thermal Resort & Spa, responded to this reviewResponded 25 February 2014

Dear Stevemac522

We really appreciate your comments! We are happy you enjoyed your room and with volcano view during your stay as well as the complimentary access to the hot springs that was included in the room rate. Thank you for your preference and we really look forward to receive you again at the resort.

Cordially
Yendry Espinoza
Resort Manager

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Reviewed 19 February 2014

We loved this place. It was our anniversary. Could not have asked for a better place to relax. Good views of Areanl volcano from our room and the resort. The resort is actually around 0.5 KM from the hotel but they have free shuttle for transportation and it available readily, almost no wait time. The Asian buffet for dinner was a bit pricey $39 pp and mediocre but that's hwo buffets are. The ala carte menu was good. The drinks are expensive but good.

We explored all the hot springs. It would be better if they had posted signs outside each hot spring mentioning the temperature.

The Shangri-La gardens towards the end of the resort are adults-only, quiet and a hidden gem. Definitely worth spending some time.

Overall I would recommend this place.

  • Stayed: February 2014, travelled as a couple
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1  Thank viks0004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TabaconGuestService, Manager at Tabacon Thermal Resort & Spa, responded to this reviewResponded 25 February 2014

Hi viks0004

We very much appreciate your review. Thank you for sharing with us this special occasion; Tabacon’s main philosophy is to offer a memorable experience to all our guests and we are glad to know we met your expectations. Our natural hot springs, that are recognized as one of the best worldwide, combine nature and relaxation in a magical ambience. Our adults-only hideaway Shangri-La Gardens is an area exclusive for hotel guest, we are pleased you enjoyed it. We would love to have you as our guest soon!

Sincerely
Yendry Espinoza
Resort Manager

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Reviewed 19 February 2014

check in marred by an insistence on signing for a commitment to spend so much a day . the obsession with charges including an over complicatedchoices for menus at breakfast and an exorbitant charge for new year slightly soured an otherwise delightful stay except we never saw the mountain top in 5 days.
comfortable room with mountain view, garden and terrace(though it was too wet to use).Food in restaurants good but overpriced. poorly stocked shop for a hotel of this class.
service excellent.throughout. good advice on excursions. wonderful thermal springs, pools and beautiful gardens
new years eve dinner good with excellent band

  • Stayed: December 2013, travelled as a couple
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Thank zachariah15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TabaconGuestService, Manager at Tabacon Thermal Resort & Spa, responded to this reviewResponded 25 February 2014

Dear zachariah15

Thank you for your review. It was an honor to receive you as our guest and we are glad you enjoyed your stay with us. Our thermal resort has more than 20 different hot springs pools and cascades that emerge naturally from Arenal Volcano to offer a relaxing experience. Let me express my sincerest apologies by any situation that you did not like at check in, please notice that we take great care in our guests' comments and as such I shared your feedback with our reception manager, as you may now we must have some standards and documentation policies to follow during check in but this by any mean should affect your comfort. We are happy you enjoyed the New Year Dinner as well as the live music with the band. We look forward to have the opportunity to better serve you in the future.

Warm Regards
Yendry Espinoza
Resort Manager

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Additional Information about Tabacon Thermal Resort & Spa

Address: 13 Km Northwest, Arenal Volcano National Park, La Fortuna de San Carlos, Costa Rica
Phone Number:
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in La Fortuna de San Carlos
#2 Top resorts Hotel in La Fortuna de San Carlos
#4 Green Hotel in La Fortuna de San Carlos
#4 Luxury Hotel in La Fortuna de San Carlos
#6 Spa Hotel in La Fortuna de San Carlos
#9 Romantic Hotel in La Fortuna de San Carlos
#13 Family Hotel in La Fortuna de San Carlos
Price Range: £225 - £392 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Tabacon Thermal Resort & Spa 4.5*
Number of rooms: 103
Official Description (provided by the hotel):
Nestled in the heart of the tropical rainforest at the base of the majestic Arenal Volcano in the northern Region of Costa Rica. This five-star carbon neutral resort offers a unique blend of nature, adventure and relaxation. A member of The Leading Hotels of the World, Tabacon provides luxurious accommodations, services and amenities in a picture-perfect natural setting. The resort's unique healing thermal mineral spring river emerge from the volcanic earth, cascading to form waterfalls, streams, tranquil pools and ponds. Explore Shangri-La Gardens an hotel guests and adults-only hideaway, delight your senses with world- class cuisine inspired by local fares or surprise that special person with a gala dinner in the middle of the rainforest. Inside the gardens is the resort's Grand Spa, member of The Leading Spas of the World which combines a beautiful location with a singular spa experience, where treatments are rendered in open air bungalows all of them with private jacuzzi. ... more   less 
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Also Known As:
Tabacon Grand Spa Thermal Hotel La Fortuna De San Carlos
Tabacon Grand Hotel Thermal
Tabacon Grand Resort Thermal
Tabacon Resort
Tabacon Hot Springs
Tabacon Thermal Resort & Spa Costa Rica/La Fortuna De San Carlos

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