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“Fantasyland comes to life”

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Tabacon Thermal Resort & Spa
Certificate of Excellence
GreenLeadersGold level
Reviewed 14 July 2014 via mobile

I recommend to anyone of any age. The hotel breakfast delish. Beautiful pool and easy to just jump in after breakfast. Views amaZing. Loved the sky trek zip line and the hot springs both day and night. It was a great cool escape from Houston's summer heat

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Shannonkeelwr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TabaconGuestService, Manager at Tabacon Thermal Resort & Spa, responded to this reviewResponded 22 July 2014

Dear Shannonkeelwr

Thank you for your review, we are extremely happy that you spend your vacation in Costa Rica and decided to visit Tabacon. We are glad you enjoyed our buffet breakfast where lots of choices including traditional Costa Rican dishes are included. The room rate include free entrance to the award winning thermal area during your stay and we are happy you explored the hot springs at day and also with the mystical ambience it offers at night. We are glad to know you had the opportunity to explore the beautiful region, where the adventure is always present in the local attractions. We really appreciate your preference and look forward to receive you again at Tabacon.

Kindest Regards
Yendry Espinoza
Resort Manager

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Reviewed 13 July 2014

What a beautiful place. We were upgraded to a suite without even asking and the room was fit for a king. The hot springs are amazing. Greivin at the front desk made certain that every detail of our stay was exceptional. While my wife and daughters were getting pampered at the spa, my son and I went waterfall rappelling with Pure Trek. I'm not sure who had the better day. Tabacon is truly a wonderful place to stay.

  • Stayed: July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Thank NormanCohen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TabaconGuestService, Gerente at Tabacon Thermal Resort & Spa, responded to this reviewResponded 15 July 2014

Dear NormanCohen

Thank you for your review and for choosing Tabacon as your thermal resort for your family vacation. We are glad you enjoyed the room upgrade, we do our best to offer a pleasant experience to our guests and exceed your expectations. We are really happy that your wife and daughters had the opportunity to enjoy our Spa Experience that in fact is really unique and relaxing since treatments are rendered in private open air bungalow in the heart of the rainforest. La Fortuna de San Carlos is a beautiful town with lots of attractions for adventurous people, we are happy that you enjoyed the Pure Trek . We look forward to welcome you back in the near future, thank you for your preference.

Cordially
Yendry Espinoza
Resort Manager

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Reviewed 12 July 2014

My wife and two children stayed here for three nights before we headed over to the beach for four days. So I am a bit of a germaphobe and I'm very picky about where I stay. I always want a five star experience for a four star price. I didn't get that here but the resort is nice and clean. I felt they were more interested in my money then making me feel comfortable. Sort of the type of place where everyone has there hand out. That said I was in a rainforest suite and it was very beautiful, clean and comfortable. My kids were in a regular room and it left a lot to be desired. I wouldn't be very happy in a regular room. The hot springs were awesome. Now this resort has the real hot springs direct from the volcano other resorts boast hot springs but they are pumped in and lose a lot of their natural minerals so if you want the real deal Tabacon has them but you don't have to stay in the resort to go to the hot springs. If you do stay in the resort you do get to go as often as you want included. It is a beautiful facility where those springs are and pretty awesomely set up. The food in Costa Rica is not great but the Hotel has an awesome restaurant called Los Tucanes which I will review separately but if you don't mind the price tag for the high end meal it is awesome. I spent about $220 for that meal for four of us but I don't drink and my wife had one glass of wine. The buffet restaurant they have I feel is over priced so I went into La Fortuna a couple of times for dinner and wasn't impressed. There you have it. It was clean and my suite was beautiful, the regular rooms are eh and the staff was nice but with hands out. I will say they were grateful when they were tipped though. If you go to Arenal you must Zip Line through the rainforest... Must!!!

  • Stayed: July 2014, travelled with family
    • Value
    • Cleanliness
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4  Thank Ian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TabaconGuestService, Manager at Tabacon Thermal Resort & Spa, responded to this reviewResponded 22 July 2014

Dear Ian G

Thank you for taking the time and share your review with us, we really appreciate it. We are glad you enjoyed the hot springs, that are recognized as one of the best thermal experiences worldwide, as you mentioned we are the only natural and real hot springs because the thermal river emerges from the volcanic Earth offering an unique ambience for total relaxation with a tropical setting. Our aim is to provide world-class service to our guests, and our staff is always happy to serve, we apologize if you felt that they were interested in your money, we will transfer your comments to all our management team. In regards to cuisine we offer different options: buffet, a la carte, and special snacks menu so you can choose between different options depending on your personal desires or take advantage of our packages if staying multiple nights. We are happy you enjoyed your dinner in our fine-dining restaurant Los Tucanes. We really look forward to receive you again at the resort and have the opportunity to better serve you.

Cordially
Yendry Espinoza
Resort Manager

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Reviewed 12 July 2014

My husband and I stayed here for 4 nights in July of this year. Our king bed superior room was really large with a mini bar, sofa, and desk. The bathroom was also very large.
They have a shuttle service to the hot springs all day and into the evening. We never had to wait.
We walked down the hill to the hot springs one afternoon and then rode back in the van. As a hotel guest we could use all of the hot springs any time it was open. There is a section called Shangri-la that is reserved for adult hotel guests only. There is a bar and lots of cabanas to lounge in plus more hot springs. The cost of our room included unlimited use of the hot springs. Their web site has costs for the hot springs only with a meal and it was well worth the cost of the room top be able to use the hot springs whenever we wanted.

  • Stayed: July 2014, travelled with friends
    • Value
    • Sleep Quality
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1  Thank cruiseagent1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TabaconGuestService, Gerente at Tabacon Thermal Resort & Spa, responded to this reviewResponded 15 July 2014

Hello cruiseagent1

Thank you for taking the time and share your review with us, we really appreciate it. Tabacon’s main objective is to offer a world class service and attention to details, so we love customize the guest's experience. As you mentioned our hotel guests received complementary access to the thermal area during their stay so you are able to enjoy the natural pools, ponds and cascades. Shangri-La Gardens is our secluded and exclusive area for hotel guests older than 18 years, the perfect place to relax, read, sleep or just have direct contact with nature. As you mentioned free shuttle is available for our guests for your convenience to visit the thermal spring area. We offer Day Pass options for people that is not able to stay at the hotel or that only require a day tour. We are sincerely grateful for your marvelous visit and hope you will come back soon.

Warm regards
Yendry Espinoza
Resort Manager

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Reviewed 11 July 2014

Impeccable service! Every detail was thought of from the minute we walked in. We found the services, staff and locale to be incredibly perfect for our honeymoon. We cannot wait to return to Tabacon. Highly recommended!

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Brian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TabaconGuestService, Gerente at Tabacon Thermal Resort & Spa, responded to this reviewResponded 15 July 2014

Dear Brian S

Thank you for taking the time to tell us about your stay with us. First of all, congratulations for your wedding. It was an honor to receive you as our guest during your Costa Rican honeymoon. Our staff is always happy to serve you and create a memorable experience to our valuable guests. We are happy that you enjoyed every single detail of your stay. Wishing you all the love and happiness for the years to come. Thank you for your preference and we look forward to serve you again in the near future.

Cordially
Yendry Espinoza
Resort Manager

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Reviewed 11 July 2014

This hotel and the adjacent hot springs will take your breath away. It's a little pricey but the springs themselves are so worth it. It's one of the most romantic places I've ever been and perfect for our honeymoon!

Room Tip: While there are amazing honeymoon suites that you can see Arenal volcano from, the regular rooms are...
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  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank Vivian K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TabaconGuestService, Gerente at Tabacon Thermal Resort & Spa, responded to this reviewResponded 15 July 2014

Dear Vivian K

Thank you for choosing Tabacon as part of your honeymoon, it was an honor to be part of this memorable and unforgettable occasion in your life. Tabacon is a perfect option for those who love romance, we are blessed with a marvelous natural setting and our facilities are in harmony with the rainforest offering the opportunity to our visitors to have direct contact with nature and explore the richness of Costa Rica's flora and fauna. We are grateful for your visit and we wish you a happy life together full of love and relaxation.

Best regards
Yendry Espinoza
Resort Manager

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Reviewed 10 July 2014

Beautiful hotel with a romantic atmosphere. This is definitely a place for couples but still good for more mature families. The service was very good and offers activities such as zip-lining and canoeing to observe the tropical canopy. In addition, the hot springs are amazing! They have a multitude of water basins with various temperatures and depth. They even have a zen area reserved for adults with a bar and lounge area, all with relaxing music. Overall a wonderful experience. Plus, the restaurant at the thermal springs was delicious!

  • Stayed: August 2013, travelled with family
    • Location
    • Cleanliness
    • Service
Thank emfr0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TabaconGuestService, Manager at Tabacon Thermal Resort & Spa, responded to this reviewResponded 21 July 2014

Dear emfr0

We very much appreciate your review. Tabacon’s main philosophy is to offer a memorable experience to all our guests and we are glad to know we exceed your expectations. Our natural hot springs, that are recognized as one of the best worldwide, combine nature and relaxation in a magical ambience. Our adults-only hideaway Shangri-La Gardens is an area exclusive for hotel guests, we are pleased you enjoyed it. Every single night we have an international theme buffet at Ave del Paraiso Restaurant, with a variety of dishes to satisfy our guests cravings. We would love to have you as our guest soon!

Sincerely
Yendry Espinoza
Resort Manager

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Additional Information about Tabacon Thermal Resort & Spa

Address: 13 Km Northwest, Arenal Volcano National Park, La Fortuna de San Carlos, Costa Rica
Phone Number:
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in La Fortuna de San Carlos
#2 Top resorts Hotel in La Fortuna de San Carlos
#4 Luxury Hotel in La Fortuna de San Carlos
#4 Green Hotel in La Fortuna de San Carlos
#6 Spa Hotel in La Fortuna de San Carlos
#9 Romantic Hotel in La Fortuna de San Carlos
#13 Family Hotel in La Fortuna de San Carlos
Price Range: £225 - £392 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Tabacon Thermal Resort & Spa 4.5*
Number of rooms: 103
Official Description (provided by the hotel):
Nestled in the heart of the tropical rainforest at the base of the majestic Arenal Volcano in the northern Region of Costa Rica. This five-star carbon neutral resort offers a unique blend of nature, adventure and relaxation. A member of The Leading Hotels of the World, Tabacon provides luxurious accommodations, services and amenities in a picture-perfect natural setting. The resort's unique healing thermal mineral spring river emerge from the volcanic earth, cascading to form waterfalls, streams, tranquil pools and ponds. Explore Shangri-La Gardens an hotel guests and adults-only hideaway, delight your senses with world- class cuisine inspired by local fares or surprise that special person with a gala dinner in the middle of the rainforest. Inside the gardens is the resort's Grand Spa, member of The Leading Spas of the World which combines a beautiful location with a singular spa experience, where treatments are rendered in open air bungalows all of them with private jacuzzi. ... more   less 
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Also Known As:
Tabacon Grand Spa Thermal Hotel La Fortuna De San Carlos
Tabacon Grand Hotel Thermal
Tabacon Grand Resort Thermal
Tabacon Resort
Tabacon Hot Springs
Tabacon Thermal Resort & Spa Costa Rica/La Fortuna De San Carlos

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